Cannot get apple tv to work?

Today I tried to use my apple tv and I cannot get it to load HBO go and it just spins and spins and spins and it seems to be having a hard time connecting to my apple ID and the internet. I have no idea what to do at this point because I've tried signing out and back in and unplugging it.

Ok the restarting issue sheds a new light on things. If you're able to get to the main menu try going to settings and try a restore. Otherwise try grabbing a micro USB cable to restore via iTunes
http://support.apple.com/kb/HT4367
Beyond that may need to take it back to an Apple store to see if it's defective

Similar Messages

  • Cannot get apple tv to work at all?

    Cannot get my apple tv to work since i got lion

    Does it still see interent content/Movie rentals just not your iTunes library?
    If you've not done so unplug AppleTv2 from mains then restart it in case it's somehow still trying to talk to the pre-Lion machine and not getting the right/expected responses.
    Try disabling/re-enabling Home Sharing in iTunes if that doesn't work.
    AC

  • Cannot get Apple Mail to work on Mavericks - Synching not working intermittently with Gmail account

    Like many others, I am having issues with Apple Mail on Mavericks.  I have a gmail account and an account that uses IMAP on godaddy domain.  When I do things on my Macbook, they are more or less OK although sometimes there is a delay when deleting mail and having it synch up with my other devices.  However, if I go to my iphone and go thru my mail and then go to my macbook in the evening, i am finding that all of my mail is showing up like I never looked at it before.  All mail is showing up unread, deleted e-mails are in my inbox, etc.  I installed the mavericks update for mail last week, and still things are not working.  I really need some help in resolving this issue.  I expect this kind of stuff from Windows OS upgrades...not Apple

    Like many others, I am having issues with Apple Mail on Mavericks.  I have a gmail account and an account that uses IMAP on godaddy domain.  When I do things on my Macbook, they are more or less OK although sometimes there is a delay when deleting mail and having it synch up with my other devices.  However, if I go to my iphone and go thru my mail and then go to my macbook in the evening, i am finding that all of my mail is showing up like I never looked at it before.  All mail is showing up unread, deleted e-mails are in my inbox, etc.  I installed the mavericks update for mail last week, and still things are not working.  I really need some help in resolving this issue.  I expect this kind of stuff from Windows OS upgrades...not Apple

  • I cannot get "home sharing" to work on my Apple TV device

    I cannot get "home sharing" to work on Apple TV.I
    I type in my apple id and password to no avail.
    Why isn't the apple tv device taking this info and activating home share?

    I am having the same problems with Home Sharing using the Apple TV.  The problems seemed to appears to have started within the last week or so.  Did updates and all.   Went to the Apple TV and it couldn't see either Home Share on either computers that Home Share is turned ON.  Reset the routers, reinstalled iTunes on the iMac and MacBookPro.  Created a second Wi-Fi Access point using a Airport Express.  Put the MacBookPro and TimeCapsule on the same network and still no love to see the Home Share contents.
    We have had both Mac's and Apple TV for several years and have never had any problems like this.

  • Some how i cannot get my ipod to work it is where the apple is there and on itunes it said that i do not have a ipod at all i have a touch

    i cannot get my  ipod to work i cnnot turn it off or start it it is stuck with the apple on it

    - Try resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Try connecting it to your computer and restoring it.  You may have to place the iPod in recovery mode.  For recovery mode see:
    http://support.apple.com/kb/HT1808

  • I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    You can go to the Apple online store and purcahse a copy of Mountain Lion.  This will give you a redemption code, which you can use to download Mountain Lion from the App Store.  Unfortuantely, I'm not aware of any other way to legally purchase it.  I have never seen Apple release Muontain Lion on DVD.
    In terms of Apple Service, they just need the serial number of the machine to check the purcahse date.  It is usually correct, to within a few weeks.  A quick Google search should give you the correct number to dial.
    I hope this helps.

  • Cannot get screen sharing to work long distance...

    I set up an AIM account for my mother-in-law so that I could remote screen-share her MacBook and help her with learning how to use it and trouble shoot it (it's a Late 2008 Aluminum MacBook hand-me-down from my wife).
    I've set up the account, but cannot get remote screen sharing working. Screen sharing works fine over bonjour, but no go over the internet using AIM. I can control my wife's MBA from my iMac and vice-versa, but neither of us can control her MacBook. When we choose "Ask to share users screen...", we get the pop up window stating "Waiting for response from user", along with the spinning gear icon. If she chooses "Share my screen with...", the pop up window appears on our Macs and we're able to choose accept. But then the pop up window switches to "User would like you to share his or her screen" and just sits there. Nothing happens. On her screen, she gets the message "waiting for response from user" and nothing else happens.
    After a long wait, my screen will say, "There was a communication error during your chat. Messages didn't receive a response from..." and gives me the option to report the details to Apple.
    What am I doing wrong?
    Her MacBook is running Mavericks, as are our machines.
    Message was edited by: pmpknetr21
    Message was edited by: pmpknetr21

    Hi,
    @mac.com and @me.com ID works as AIM Screen Names  (you add them like they are and existing name) but only if you are using Messages 7 or 8 plus later versions of iChat 6 in Lion.
    You should be able to use the Apple Issued IDs in Mavericks.
    If you using an AIM Registered name try using it without the @AIM.com or @AOL.com suffix (User Name only)
    As AIM can "read" the Apple Database it will think the Apple IDs exist already but may not tell you that is the reason you can't re-register them.
    Can you post the info being sent to Apple here ?
    However stop the log after about 10 lines of the Binary Images (I will not need it all).
    9:28 pm      Sunday; August 3, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Can't get Apple Remote to work

    Please help - I received my new Apple TV yesterday and have been trying to set up but cannot get the remote to work. Whatever I press there is no response from the status light. I have tried Menu and right for 6 secs to pair -> nothing. I've tried Menu and every direction for 6 secs -> nothing. I've changed the battery, restarted the Apple TV. There is no obstruction to the IR. I can only assume the remote is faulty. Any suggestions please?

    Take it back and exchange it.
    If the remote doesn't work out of the box new then either remote is faulty or AppleTV is faulty (eg IR sensor not located properly in the case).
    Either way one of them isn't working, exchange it.

  • I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?

    I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?

    Here's a good troubleshooting article about imessage "waiting for activation".
    http://support.apple.com/kb/TS4268

  • HT4557 Cannot get home sharing to work... When it has before

    I have new iPad latest os, windows vista w latest itunes update.. Cannot get home sharing to work.. Signing in and out, rebooting, reinstalling, has done nothing airplay works but no home sharing...???
    I had similar issues a few years back.. Signing in and out helped.. But not this time..

    Hello there, Mr Boggles.
    The following Knowledge Base article offers up some great steps for troubleshooting issues with Home Sharing:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS1574 I cannot get my sound to work! I have tried everything. Help?! :(

    I cannot get my sound to work. I have checked the system prefemces and nothing shows up, and nothing is editible.  I have rebooted and restarted it one million times, in safe mode too. When ever I try to adjust the volume a crossed out cirlce appears. I have no idea what people say about a red light, but I've checked and I cannot see one. I don't know what to do. Help? Thanks so much in advance.

    Have you tried a PRAM reset?
    http://support.apple.com/kb/ht1379
    Do the earphones work?
    Ciao.

  • I cannot get my FaceTime to work since last two updates n my phone

    please help, i cannot get my facetime to work anymore, to contact my son

    If the problem started recently and if your phone is up to date, the problem may be with your son's phone not being up to date. More info: http://support.apple.com/kb/TS5419

  • I cannot get my FaceTime to work it keeps giving me the registration error

    I cannot get my FaceTime to work it keeps giving me the registration error

    You need to log in with your official Apple ID. Have you tried that?
    Clinton

  • Does anyone know if iCloud is offline? I cannot get my mail to work this AM

    Does anyone know if iCloud is offline? I cannot get my mail to work this AM

    Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.

  • Cannot get my AirPlay to work, Cannot get my AirPlay to work, Cannot get my AirPlay to work

    Cannot get my AirPlay to work.

    I have checked my Macbook pro ip 192.168.7.3 address as well as Apple TV ip address 192.168.7.2, using both with same apple Itunes username and password, the icon appears on the top of screen and disaapears. I have gone to icon of computers where on click it says enable sharing, which I have done but in no way it can play on my screen which is connected with apple tv through HDMI. I have checked HDMI as it shows all the information of Apple TV. Some how can not figure out what could be the problem. I am on the same network of my wifi and all the devices are also connected to the same network with ip address as stated above. Can receive internet through same router on TV monitor through Apple TV as well as my computer
    I have reset my apple tv and have configured again and agin with apple id as well as cloud with apple id. If some one could suggest where I am missing, it will be great help

Maybe you are looking for