Cannot get apps or podcasts to install
Hi - no matter what I do, I cannot get podcasts or applications to install when I download directly from my iphone. This started after I donwloaded the most recent OS. They download OK but I only get a 'waiting' message. I keep hard booting but nothing works. I can only synch off my computer. Help!!!!
I tried installing an old version but it says that a newer version of quicktime is already installed.
Okay ... if there's no QuickTime showing in your "Uninstall a program" control panel, and you're getting that message, that usually indicates damage to the QuickTime.msi or related installation componentry.
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try reinstalling iTunes again. Does the install go through properly this time? If so, are you able to launch iTunes without the error message?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)
Similar Messages
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When i0S7 was installed on iphone all purchased apps disappeared. Now when I go to app store I can open app, but cannot get app to install on phone. How can I get apps installed back onto iphone screen?
Press your home button, then scroll the home screen all the way over to the right. I found all my purchased apps were moved to a different home screen. Might be a similar issue.. let us know what you found out!!
Cheers. -
As stated no matter how hard i try i CANNOT get apps to appear in my sidebar library menu so i can update them through itunes.Has only happened since last update of itunes .Really wish i hadn't updated as i have never had an issue b4.Spent most of day on fone to apple yesterday as the update created an issue that meant i could not sync at all.Anyway thanks to 'james' in arizona we sorted the first piece of trouble the update created .(sortof).
Not sure why it has to be messed with.Well i spose it is progress!!!
I've looked at lots of posts re this and tried all the suggestions but just cannot get the magic 'apps' category to appear in my sidebar in itunes???
One suggestion was that the apps if clicked on would have an 'update ' button but all i can do is delete them
Any thoughts would be greatly appreciated
(running osx 10.7.5 on MBP -slightly tricky cos i also run windows in a 'bootcamped' partition.Mind u itunes etc is in mac partition and has been working fine for the last 10 years!!!!!!!!!)I'm going to assume that you use only one Apple ID so the two things that I can think of are to quite all processes and restart all devices and then try to sync those apps again. Quit iTunes, restart your computer and the iPad and then try to sync the apps again.
The other thing would be to try to reset your iTunes account by signing in and out of the account on the iPad. Settings>Store>Apple ID - tap the ID and sign out. Restart the iPad and then sign in to your account and try again. -
I cannot get apps I purchased now sitting on my pc onto my iphone. They were there before I upgraded to 6.0.1. I backed them up on my pc and I can see the apps are all there. But after syncing they still don't appear on my phone.
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Ever since downloading the latest update to my 4s, I cannot get app updates.
Ever since downloading the latest update to my 4s, I cannot get app updates. When I try to do it on iTunes, I get an errors message: Could not purchase **. An unknown error occurred (11111). There was an error in the iTunes store. Please try again later. Apparently this is an issue, as I'm not the only one having this problem. Apple/iTunes needs to fix ASAP...
Like III said, no street view. But now you have turn-by-turn directions so you can see the entire street in real life. :-)
Google and Apple got into a fight and Google took his ball and went home (or Apple refused to use Google products). No YouTube, either...another Google app. You can download it in App Store. You can also download an app called Maps + Street View. I haven't downloaded, but previews look sharp. You can also go to Google and use their maps on the Internet. -
i cannot get apps from the itunes store and there is a message that this apple id has not been used with the itunes store
I have the same problem and when I review my account and enter my cc info it tells me "Your request is temporarily unable to be processed. Please try again later." and this is day 5 of trying again later. What the **** is the prob? It isn't the card bc it has plenty of $$$ on it.
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I have changed Apple Id but cannot get Apps to recognize it
I have changed my Apple Id but I cannot get Apps to recognize the change. This is true on my MAC and my iPhone. I input my new Apple Id and it assumes I forgot my password.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
hi, i have just upgraded to the i phone 5 from the 4s, i have done a back up and transfrerred all content to my i phone 5 but cannot get apps to transfer how do you do this please?
Apps are not part of the backup. You need to sync them to the iPhone from iTunes on your computer or re-download them from the iTunes Store. For the latter option, see:
http://support.apple.com/kb/ht2519
Regards. -
Cannot get iTunes 12.0 to install with OS 10.10
i have 2009 iMac with 4GB memory 3.06ghz intel core 2 duo. i have updated OS to Yosemite two day ago. i cannot get iTunes 12 to install. the dmg downloads and i go through the process of installation and get the install completed successfully. cannot find iTunes anywhere on computer i have tried restarting after install and still no iTunes
You can find iTunes in three places:
In the Dock, between FaceTime and iBooks icons.
In Launchpad: open it and you will find the iTunes icon.
In Finder: open a Finder window, choose Applications in the sidebar and open iTunes.
Note that iTunes may show up with the old icon the first time you open it, but it will be updated. Note that the latest iTunes version is 12.0.1, so if you do not have this version, open the Mac App Store, go to Updates and install the most recent version -
Cannot get app to open sent email to apple support know reply
cannot get numbers app to open. tried to install app again and could not said it was installed. shows up on my home screen in apps area of my ipad 3 but will not open
Hello oreo1201,
Thank you for providing the details of the issue you are experiencing when trying to launch iTunes. I found an article with steps you can take to isolate and troubleshoot an issue like this (click on the article for your version of Windows):
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi. I downloaded a book app (iOS) from Starbucks selection of the week code. The 4.10 kb file is showing in my ITunes, but the play button is not lighted and I cannot get it to play at all. Why is this?
If you downloaded an ibook then you will need to copy it to the iBooks app on an iPad, iPhone or iPod Touch in order to read it - you can't read it on a computer (Mac nor PC).
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I cannot get the Elements 12 to install with Windows 8
I purchased Elements 12 just the other day, it downloaded and now I cannot get it to install with Windows 8. When I try to open it, nothing happens. Please assist. Thanks.
right click the installation file and click "run as administrator".
if that fails do you have bitdefender av? -
Cannot Get January Software Upgrade To Install
I am unable to install the January Software upgrade on my iPod Touch. I have have reset it multiple times, and tried all of the troubleshooting tips I could find on here.
The error I get is:
"iTunes could not install the iPod touch Software Upgrade on the iPod because an unknown error occured (0xE8000001)."The update is stored in the user folder of the user you are logged into your computer as. If you create a new user on your computer you will need to move the update from the old user account to the new user account in the correct location. It is stored at (username)/Library/iTunes/Mobile Applications. Create this folder structure in the new user account on your computer, and move the ipod touch app pack to the new user account. Make sure you check permissions on the file after you move it to be sure that read and write privileges are set for the new user. Also be sure you do not have the ipod set to manually sync.
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I cannot get iTunes to install on my Windows 7 PC. I have uninstalled iTunes and QuickTime completely, and downloaded the newest versions. On installation, I receive an "access denied" error for both. I am on an administrator account, run as administrator, deleted my temp folder, everything. I cannot get either to install. Any suggestions? Very frustrating.
I am am seeing exactly the same scenario being played out as phitzdisco, on a Dell running Windows 7, and normally a very stable install at that. Steps followed
Uninstalled all the software correctly, following instructions, in the Program & program(x86) folders
Rebooted
Cleaned out the \appdata\local\temp directory
Download the latest iTunes
Run as user and a second time through after repeating the steps above as administrator
Three "Access is Denied" messages in the install
Log file iTunes64SetupD2C.log shows
fdintCLOSE_FILE_INFO
file name in cabinet = Bonjour64.msi
fdintCOPY_FILE
file name in cabinet = SetupAdmin.exe
uncompressed file size = 77136
fdintCLOSE_FILE_INFO
file name in cabinet = SetupAdmin.exe
Executing: "C:\Windows\system32\msiexec.exe" /i "C:\Users\Paul\AppData\Local\Temp\IXP322.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1
Returning: 1603
In the SetupAdmin1B84.log we see
MessageType: INSTALLMESSAGE_ACTIONSTART
Message: Action 09:05:24: AllocateRegistrySpace. Allocating registry space
Returning: 1L
MessageType: INSTALLMESSAGE_INFO
Message: Action start 09:05:24: AllocateRegistrySpace.
Returning: 1L
MessageType: INSTALLMESSAGE_INFO
Message: Action ended 09:05:24: AllocateRegistrySpace. Return value 1.
Returning: 1L
MessageType: INSTALLMESSAGE_ACTIONSTART
Message: Action 09:05:24: ProcessComponents. Updating component registration
Returning: 1L
MessageType: INSTALLMESSAGE_INFO
Message: Action start 09:05:24: ProcessComponents.
Returning: 1L
MessageType: INSTALLMESSAGE_ERROR
Message: Access is denied.
Returning: 1L
MessageType: INSTALLMESSAGE_INFO
Message: Action ended 09:05:33: ProcessComponents. Return value 3.
Returning: 1L
MessageType: INSTALLMESSAGE_COMMONDATA
Message: Message type: 2, Argument: 0
Returning: 1L
MessageType: INSTALLMESSAGE_COMMONDATA
Message: Message type: 2, Argument: 1
Returning: 1L
MessageType: INSTALLMESSAGE_INFO
Message: Action ended 09:05:33: INSTALL. Return value 3.
Returning: 1L
MessageType: INSTALLMESSAGE_INFO
Message: Property(S): UpgradeCode = {529316F8-601C-48AB-BAF6-D9E09938D8D3}
Returning: 1L
MessageType: INSTALLMESSAGE_INFO
Message: Property(S): INSTALLDIR = C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
Returning: 1L
The other 6 logs files are also present, but somewhat large to post unless required.
I hope this can potential help us both find the issue -
Downloaded Java. But cannot get it to execute and install
I downloaded Java.
I see it.
But it does not run the executable file and I cannot get it installed on my computer.Java is not a Mozilla product. The Java Runtime Environment and Java SDK are owned by Oracle Inc. Please contact ORACLE for support.
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