Cannot get back on face Time

How do I get back on Face Time? The message reads" The server encountered an error processing registration. Please try again later". I have been trying for weeks. My password and Apple Id are correct.

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Boot in safe mode and log in. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

Similar Messages

  • TS3367 I cannot locate toggle automatically on in the settings and I cannot get to use face time

    I cannot get to use FaceTime
    Have tried settings but the toggle automatically on does not appear in settings what am I doing wrong

    What are you talking about ...toggle automatically? That setting is in the date and time. Settings>General>Date and Time>Set Automatically>On.

  • I can get video on airplay anytime but i cannot get audio all the time.  in sound output i select airplay but it only reverts back to internal speakers.  same if i try earbuds.  the only way to fix it is to restart computer.  what do i do to fix it,

    I can get video on airplay anytime but i cannot get audio all the time.  in sound output i select airplay but it only reverts back to internal speakers.  same if i try earbuds.  the only way to fix it is to restart computer.  what do i do to fix it,

    In case anyone has had the same problem as me, I have just managed to fix this by doing the following:
    Switch off Mac
    Switch back on in Safe Mode (Hit power button, then hold Shift key until a loading bar appears at the bottom of the screen).
    Switch off Mac again
    Remove power cord and wait 15 seconds
    Plug power cord back in and hold down the keys alt, cmd, p, r all at the same time until you hear Starting chime for a second time and hopefully your audio will back.

  • I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine.  How do I get the network back?  It shows in my list of networks but when I use the password and try to join it says not connected.

    I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine.  How do I get the network back?  It shows in my list of networks but when I use the password and try to join it says not connected.

    See if the iPad will accept the password after you restart it. It's worth a try.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    You could also try a reset as well.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Apple tv was working fine until power outage.  Now stuck on Computers and Settings Icons.  Cannot get back to normal function.

    Apple TV was installed and functional until power outage.  Now I am stuck on Computers and Settings Icons and cannot get back to normal operation.  Can get to settings which  I have tried many times.  Any thoughts?

    Happened once to me also following a nasty storm
    One of the 2 things worked for me (can't recall which):
    1. Power down everything. UNPLUG  your apple TV and whatever it's connected to, including the power cord and the HDMI cable (disconnect at both ends) Wait a minute or two.
    Reconnect everything: Restart.
    2. Totally Reset the Apple TV (this is more work since you'll need to add all your settings)
    Whatever worked: My Apple TV resurrected itself (unfortunately can't say the same for my DVD player).
    3. Lastly, the timing of the storm could be a cooincidence - this happened to someone else here (no storm invoived) and it turned out to be a temporary outage at Apple. see this: https://discussions.apple.com/message/18027331#18027331
    For the future, if you've grown paranoid...
    I always unplug my computer for heavy storms (on the advice of a techie at power protection company), But  These days, if a storm is really severe (or very extended) I also unplug my AV equipment. the The ATV is chump change compared to the cost of my other components - but I've grown really dependant on it.
    Remember: Surge suppressors will take the first hit, but often that's it, their circuitry can then get blown. Also if you do unplug power,  Unplug power for everything (very easy by connecting everything to a Surge suppressor) just don't forget RF Cables or ethernet cables (If you leave your router connected).
    Personally, I leave my router on, and am willing to rebuy if neccessary, in order to at least access my laptops, and iPad. BUT this means I have to unplug the ethernet cables.
    Good luck, doubt your ATV is toasted if anything comes up.

  • I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it  how can I get back to the original account?

    I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it  how can I get back to the original account?

    Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
    tt2

  • Installed windows 7 with Boot camp and now cannot get back to OS x x

    Have installed Windows 7 with Boot Camp on a 20" 2006 iMac running X 6.8. Now cannot get back to original OS. Tried Snow Leopard in drive and holding c and various other keys  at start up but still Windows. Any ideas?

    Boot Using OPTION key:
      1. Restart the computer.
      2. Immediately after the chime press and hold down the
          "OPTION" key.
      3. Release the key when the boot manager appears.
      4. Select the disk icon for OS X.
      5. Click on the arrow button below the icon.

  • I cannot get back into my eprint account.

    I cannot get back into my eprint account. It will not recognize my password and when I click on "Can't Remember Password" and go to the page where I need to enter my account email address it will not recognize it. It's the same email address that appears in the window of my new 8600. I run Windows XP. Any idea of how I can get back into my account?

    Hello Edelmann,
    You may want to try some of the steps I mentioned in another thread for someone with a similar issue:
    http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/eprint-not-working-login-to-eprintcenter-not-w...
    Hope this helps.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • I can not get in my face time can you help me

    I can not get in my face time it tells me me is incorrect

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
     Cheers, Tom

  • Cannot get back to Touch Instruments

    Hi - I'm new to iPad and GarageBand. Was toying around with it last night and after trying out the touch instrument browser I went into "My Songs" and checked out the demo song, but now I cannot get back to the instrument browser. I cannot find a back button, I can't find a close button to close the song, and I do not find any menu option that returns me to the Touch Instrument browser. I see plenty of options for touch instruments as they relate to the currently loaded song, but no way to get out of the currently loaded song and back to the instrument browser. Thanks for any help.

    Hi chabuhi - you can press "my songs" again, and GB will always save your current open song in its most recent state, and take you back to your project list. Then, press the + icon to either create a new song or duplicate a song (or alternatively, swipe side to side to get back to the song you were fooling around with before you explored the demo), tap to open the song, and then you'll see "Instruments" button at the top left, which will take you to the instrument browser.
    Once you have used all 8 tracks on a song (like the demo song has) you can't go straight back to the instrument browser either in case that's the issue you're having... you'll have to delete one of the tracks in that song before you can go back to the instrument browser, since what the instrument browser is really doing is "assigning a new instrument to an available track."
    Hope this helps!
    Message was edited by: ToddHoward

  • Hi all new here, am just learning and when i activate the dodge or burn symbol i click over the area to be worked and my Mac freezes. only in the elements software. if i go out of  elements i cannot get back in and have to force a software close, any sugg

    Hi all new here, am just learning and when i activate the dodge or burn symbol i click over the area to be worked and my Mac freezes. only in the elements software. if i go out of  elements i cannot get back in and have to force a software close, any suggestions and please help

    Please post Photoshop Elements related queries over at
    http://forums.adobe.com/community/photoshop_elements

  • HT204382 I cannot get adobe or quick time for my Mac Air

    I cannot get adobe or quick time to download on my Mac Air.  Does anyone know how?  What do you use instead

    Welcome to Apple Support Communities
    Consider yourself lucky that your MacBook is still working. Now, turn it off. Wine may have damaged other parts of your computer.
    Then, take the MacBook to an Apple Store or reseller. It will be a very expensive repair, as it's not covered by warranty and the logic board has to be replaced. In some cases, it may be better to get a new MacBook.
    If you can't take it to an Apple Store, contact with Apple > http://support.apple.com/kb/HE57

  • I cannot get it. 10 times already to receive  new passwords today. Adove Download Assistant says  "Unable to invoke CFC - The method login was not found in component tdrc.tdrcfacade.

    I cannot get it. 10 times already to receive  new passwords today. Adove Download Assistant says  "Unable to invoke CFC - The method login was not found in component tdrc.tdrcfacade.
    What can I do? My problem was started from installing Adobe Reader. It says "Done OK" but never installed.
    Elena
    e. [email protected]

    Try using the offline installer from http://get.adobe.com/reader/enterprise/

  • I clicked on a video link in my email and now I have a blank page and cannot get back to my mailboxes

    I clicked on a link in my email and now I have a blank page and cannot get back to the mail program in I Pad at all.  help please!

    Try force closing the app.
    Force an app to close: Hold down the On/Off button for a few seconds until a red slider appears,
    then hold down the Home button until the app quits.

  • TS1550 Do external hard drives mounted on my Mac get backed up by time machine on a time capsule wireless Apple external back up disk? How can I see what folders have been actually stored in the wireless back up disk?

    Do external hard drives mounted on my Mac get backed up by time machine on a time capsule wireless apple external hard disk? How can I see what folders have been actually backed up in the external wireless disk? any help would be appreciated

    They can provided you remove them from the Exclude list. Normally, Time Machine does not automatically backup external drives.

Maybe you are looking for

  • I can't connect to a web site via the site's own WiFi.

    This is a strange one. When I'm in the New York Public Library and connected to the internet via their WiFi I can connect to any web site EXCEPT the New York Public Library's! (www.nypl.org) It tries connecting then times out every time. I can connec

  • MATERIALS MASTER DATA ERROR

    HELLO SIR, I AM GETTING AN ERROR WHILE CREATING MATERIAL MASTER DATA IN MM01. IN BASIC DATA 1 THE BASE UNIT OF MEASURE IS SUPRESSED. I CANT ABLE TO ENTER THE OPTION. SO FOR THAT I CANT ABLE MOVE FURTHER. PLEASE KINDLY GIVE ME THE SOLUTIONS...

  • Can i use a 3 terabyte drive with timemachine

    TimeMachine cant make a back up on my Segate hard drive. it use to, but i constantly had to erase and start over now it wont work at all

  • IOS 8.3 Update - 5S stuck on update restart?

    Hi, I decided to update my 16GB iPhone 5S to iOS 8.3 yesterday. All was going smoothly until the very last stage of the process, where the phone restarts and a loading bar appears underneath the normal start-up logo. The bar had loaded until only a r

  • Why currency factor can be happened.

    Dear folks,, Could you share about your experience regarding my question ?? I have pricing report where it display currency convertion. In that report, there column/field about local price value (e.g. IDR/JPY/EUR), beside that, it's also <b>USD price