Cannot get Bridge help in CS5 - Access Denied (Win 7 64-bit)

When I select Help>Bridge in CS5 help returns the following:
Access denied
We're sorry, you are not allowed access to the service you requested.
If you feel you should have access, please contact the appropriate authorities and give them your IP address: 209.nn.nn.nn
Thank you for your patience.
Who are the apprpriate authorities ???

Try the steps outlined here:
http://kb2.adobe.com/cps/842/cpsid_84215.html

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