Cannot get Canon LIDE 220 Scanner to work with Acrobat XI Pro, Acrobat will not let scanner add pages to existing PDFs
Hi
I have recently purchased a Canon Scanner LIDE 220 for my new PC which has Windows 8.1 64-bit and ADOBE ACROBAT XI Professional.
I NEED to be able to open PDF documents and add pages by using the scanner, but the scanner is not being accepted by ACROBAT. I get messages that there is no scanner connected or no driver installed. I have uploaded Canon's latest drivers for the scanner but when I try to get Acrobat to accept the scanner it says the scanner will not accept presets.
I need some help!!
Thanks
Andy White
Andy,
Some scanners do not support presets, so when you choose an unsupported scanner from the pop-up menu, a dialog stating "This scanner does not support presets" appears. Have you tried scanning using Custom Scan through File > Create PDF from Scanner > Custom Scan..?
Thanks
Varinder
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