Cannot get disc out of disc drive - Mac Book Pro - not showing the disc on finder and eject button is not working

I inserted a disc into the disc drive but it did not start up.  It is not showing in Finder.  When I press the eject key nothing happens.  Can someone tell me how to get the disc out of the disc drive?

Try the tips here:
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
Especially holding the trackpad mouse button upon restart and resetting the SMC.
If it's stuck in there you might have to make a "guide" out of two thin pieces of plastic. Post back if that's the case.

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