Cannot get eprint to work with my email address

Hey Guys,
I cannot seem to setup my eprint with my existing email address.  Here are my settings:
IMAP config
Incoming: mail.hover.com port: 993 SSL: enabled
Outgoing: mail.hover.com port 465 SSL: enabled
Please help!

Greenhitman wrote:
Hey Guys,
I cannot seem to setup my eprint with my existing email address.  Here are my settings:
IMAP config
Incoming: mail.hover.com port: 993 SSL: enabled
Outgoing: mail.hover.com port 465 SSL: enabled
Please help!
Looks like your email domain is @hover.com, is that right? 
Can you provide a little more information?
What device are you sending the email from (laptop, pc, smartphone, etc.)? 
What printer model? 
Have you added your printer to your account on www.hpeprintcenter.com?  If you check your ePrint log there, what is the status of the print jobs you sent? 
Do you receive confirmation emails when you send an ePrint to your printer's email address?
Have you confirmed your emails meet formatting requirements, e.g., less than 5MB in size, email is only addressed to the printer (no CC's or other email addresses in the "To" field).  
Thanks! 
I am an HP employee.

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