Cannot get into E-mail settings on Storm2

Just bought a Storm2 off Craigslist. I was able to activate it ok, everything works except for e-mail. I am not able to setup my Gmail account, when I try to get into "E-Mail Settings" I get an error message that says "There was an error trying to access the service. Please try again. Contact Verizon Wireless at 1-800-922-0204 or [email protected]"
Customer service was clueless, they reset my e-mail settings but I'm still not able to get into the settings. Does anyone here have any ideas? I'm on the 29.99 BIS plan.
Thanks

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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