Cannot get into Icloud on Iphone

why is my icloud in settings greyed out on my phone? I am using IOS 6.1.3 and it has been greyed out since the upgrade. I need to back up on the cloud and cannot set up the initial settings to get started. Any suggestions

Go to Settings>General>Restrictions>Accounts (near the bottom) and set this to Allow Changes.

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Upgraded to iPhone 6, cannot get into iCloud. "The password you entered is incorrect" even though I used the same Apple ID and password that I used to log into this session. My wife has the same issue with her iPhone 6 as well.

iPhone 6 (iOS 8.1.2) My wife and I were able to log into iCloud when we bought and activated the phones. In the last 2 days, we have not been able to do so. Have reset the password 3 times. Can get into iTunes and iCloud via MacBook Pro. Every attempt to log in via iPhone we get a message saying the password is incorrect. I noticed someone else had a similar problem about 1 hour ago. Apple support's answer did not fix the problem for them.

have you managed to fix that? i'm facing the same issue on iPhone 6 (8.1.3)

I cannot get into iCloud, it sites connection error. I am online otherwise. My username and password check out. Anyone else with a similar problem?

I Cannot getinto iCloud, it sites connection error. I am online otherwise. My username and password check out. Anyone else with this problem?

SUCCESS! I was trying to get in with Internet Explorer, and getting the error message.
I switched over to FireFox, and connected immediately!

Cannot get into icloud on my new macbook pro

I have just bought a MAC Book Pro and had to change my apple id password. I now cannot synch with my ipad and iphone as apparently cannot change icloud password. What to do?

You have to sign out on each device by going to Settings>iCloud and clicking 'Delete account' (this does not delete anything from the server). Then sign in again with the new ID.

HT4061 I forgot my 4 digit lock passcode & now cannot get into the 4S iphone - Is the ONLY way to fix this to restore to factory settings? I haven't synced my phone to my computer in a loooong time -

I setup my 4 digit lock & now cannot login (thought it was what I wrote but not working; I have not synched my computer w/my Iphone in a
long time- is restoring to factory settings the ONLY way to unlock this? (arrggghh). Any help is greatly appreciated.

Yes, that's correct.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I cannot go into iCloud because it always ask me for the password of my first identifiant and I do not have it and I am stock right there although I have registered with another identifiant and password it always bring me back to the first identifiant

I cannot get into iCloud because although I have registered a new ID
it always bring me back to the first identifiant
and I do not remember the password
so I am stock right there
even if I have a new identifiant
it ask me the password of the first identifiant
it is insane
thanks
Lucien
<Emails Edited by Host>

It's a bad iddea to post your email addresses - it's an invitation to spam - and I've asked the Hosts to remove them.
Go to http://appleid.apple.com , click on 'Reset Password', sign in with your 'gitanie' ID and proceed from there.

I am having problems getting into ICloud and Mail etc from System Preferences. Do I have a virus or malware problem?

A few months ago, I had a problem with my Mail app going offline constantly. Since then, for no apparent reason, that problem has gone away and another has taken its place. Now I cannot get into ICloud or Mail, etc. from my System Preferences on my MacBook Pro. Do I have a virus or malware? Should I immediately take my notebook in for repair or can I wait a couple of weeks until I return home?

Probably not a virus or malware, as both are relatively rare on Macs.
Probably not a hardware problem that requires "repair".
This is probably a software problem that can be fixed with a little thought and routine maintenance maneuvers and troubleshooting.
Here are some basic troubleshooting and maintenance maneuvers:
1. restarting your computer
2. repairing your hard drive When to Run First Aid in Mountain Lion's Disk Utility - For Dummies
3. repairing permissions About Disk Utility's Repair Disk Permissions feature
4. starting up in safe mode OS X Mountain Lion: Start up in safe mode
5. a test user account Isolating an issue by using another user account
If you are not comfortable with this then you could take it in to your local "geniuses" at the Apple store. You could certainly wait a few weeks. Make sure you have a backup of any important documents that you don't want to lose, first.

My new iPhone 6 was suppose to download information from iCloud (from my iPhone 4). It did not download the pass code, so I cannot get into my phone. At the bottome of my phone I see the message "restoring from iCloud backup. Help

My new iPhone was suppose to download information from iCloud. It has not sent the pass code, so I cannot get into my new phone. At the bottom of the phone is a message"restoring from iCloud backup". Must I wait until this message goes away?

PLease help. I cannot open my iPhone 6 without the pass code. How do I get it from my old phone?

HT204053 I changed my Apple ID (email address) to a new Apple ID (email address), but my iPhone is asking for my password on my old email address which has been discontinued, now I can not get into iCloud or add Apps because the old email and password do

I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?

Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

HT204053 I recently changed ny Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on.

I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.

You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT204053 I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.

Just bought the new i phone 4s, set up my apple id, verified with email. I can sign into it on the computer no problem but cannot get to it through iphone. Unable to download apps or music. let me know if anybody has any solutions, thanks

Just bought the new i phone 4s, set up my apple id, verified with email. I can sign into it on the computer no problem but cannot get to it through iphone. Unable to download apps or music. let me know if anybody has any solutions, thanks

If you have an old ID in Settings>iCloud as a result of updating to iOS 7, to change it you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change (you should need to verify the old account). Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I have forgotten my passcode but cannot restore factory settings as it says that I need to disable find my iphone but cannot do this as i cannot get into my itouch to disable it

i have forgotten my passcode but cannot restore factory settings as it says that I need to disable find my iphone but cannot do this as i cannot get into my itouch to disable it

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

TS1702 my messages on my iphone 4 receive but i cannot get into the application to read or reply to them

my messages on my iphone 4 receive but i cannot get into the application to read or reply to them

If the messaging app is crashing at launch, and it is not fixed by a reboot, you will have to restore the device to factory settings, and then choose the set up as new option. Restoring to factory, and then restoring from a backup will return the issue to your iPhone.
If it is all saved to iCloud or your computer(outside of iTunes) then go to Settings > General > Reset > Erase All Content & Settings. This will erase all info from your iPhone! So be sure you have your stuff saved, erase & in the start menu up choose "Set Up As New," sign in with iCloud/Apple ID, get back to texting like a boss.

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro?

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?

It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

Cannot get into Icloud on Iphone

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