Cannot get into startscreen
Just downloaded newest version of Skype, account is recognized but I cannot get into the actual place where my contacts are and where I can call. What's wrong
What exactly is the version of Skype installed now on your computer? In Skype go to Help -> About Skype.
Be aware that logging in to your Account page on the web will not provide you any calling options. You need to login to Skype application installed on your computer.
Similar Messages
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I cannot get into my develop module on lightroom, it is telling me to "please renew my membershipto reactivate the develop module" I do not understand. I bought the software must I pay a membership as well ? Also I do not want to use lightroom mobile and it is trying to sync my photos. I use a MAC
Did you purchased the Full Perpetual License from Adobe for $149.00?, if so then what has happened is that you probably downloaded the Creative Cloud trial version which has now expired.
The license key for the perpetual version will not be accepted to activate the CC version.
Uninstall the existing Lightroom and then download the one available from the link below. The uninstall process will not affect your Catalog, Preferences or personal files but will just remove the application. Install the new download and you license key will be accepted.
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
If this is not the situation you face then provide some more details. -
One of my apps has recently updated. Now I cannot get into it. I am afraid if I delete it , it will lose its data. Help.
First check to see if it's on the multitasking list and if so, force close it: double-tap the home button, locate the app in question, swipe up on the image above the app icon then tap the home button again.
If not, try restoring your most recent backup. It should include the app data. This explains how to restore an iCloud backup: iCloud: Restore or set up your iOS device from iCloud. -
I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.
You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?
It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
I cannot get into the app store my apple id is not working
i cannot get into the apple store via i tunes would not allow me to sign in
Its possible the App is not available in the Canadian store if the link doesn't work for you.
https://itunes.apple.com/us/app/xfinity-connect/id320788270?mt=8 -
I cannot get into my iTunes. When I try to load it, I get a message that says iTunes has stopped working. What do I do?i Have uninstalled and reinstalled both iTunes and Quicktime already, Did not make a change
You are on pc or mac? I think pc. Below is a link that gives the steps, and it suggests you need to down load a controller, and then it tells you how to set it up. See if this helps any.
http://www.gottabemobile.com/2011/10/12/icloud-photo-stream-on-windows-pc/
Within the write up is a link to the apple site where the download is available, for free! -
when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?
You may need to connect the iPod in Recovery Mode and then restore it via iTunes. See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock -
have a question mark in the place of my mail's icon and i cannot get into my email. I found my email folder in the library ,but it is not in applications. How do i get my email back ?
you should look in your applications folder to see if mail is still there. the dock icon is pointing to mail being in your applications folder. it has probably been moved or deleted for some reason from the app folder. do a spotlight search for your mail program. if it is still on your computer, move it back to the applications folder and when you click the question mark, it should see it is back and open. The email folder in your library shouldn't have to be touched. you need mail.app itself.
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After updating iPod Touch to iOs 5.0, I cannot get into Game Center with previous nickname. The screen says my nickname is already in use by another account. Why did this happen and how can I fix this so I can still use the same nickname?
Did you haveany problem with updating to iOS 5? It soundsl like the update did not correctly restore from the backup that iTunes mnakes as the fisr step of the update.
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HT203200 Cannot get into itunes via Mac keep getting error −50 ? help
Cannot get into itunes via Mac keep getting error −50 ? help please
Make sure your Mac's software is up to date.
Open system Preferences > Software Update > Check Now.
Restart your Mac after all updates are installed.
Then try iTunes.
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Troubleshooting advice can depend on that information. -
On the opening screen of my 1pad2 the itunes apple icon and usb cord are displayed. How do I delete them? Do NOT tell me to download anything, as I CANNOT GET INTO THE IPAD.
You can't get rid of those icons because that means that you MUST connect the iPad to your computer's iTunes and restore the device. You have no choice. There is no way to remove that from the screen. Something went wrong on the iPad and you need to restore it now.
iTunes: Restoring iOS software -
HT4061 In cannot retrive my serial number because i cannot get into the phone
In cannot retrive my serial number because i cannot get into the phone
Please eject the Sim tray and underneath u would see the Serial # as well IMEI #.
Happy New YEAR -
I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Just open up the box to my new MacBook Pro. Have gone through Assistant Setup. The Mac is asking for a password. Assistant Setup did not ask for a password to be setup. I cannot get into the computer as its requires a password that I did not set up? Why it is doing this I have no idea. I tried my Apple ID password, no luck. Any other options?
At the risk of asking the obvious, Have you tried not entering anything and then hitting "Return"?
Hope this helps
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