Cannot get IPod to properly communicate with Windows or ITunes

I just bought a used 20GB G4 Ipod off of EBay. I have never owned an IPod but have been using ITunes 6.04 for awhile, using it as an organizer for my ripped MP3's and a few songs purchased on tunes. I first tried to install the IPod software from the CD that came with the IPod. The IPod software installed fine (or so it appeared) but the installation program did crap out after telling me that I already had a newer version of ITunes installed.
I tried to get my IPod to be recognized by Windows/ITunes that first night but had no luck. I was not sure if I was being too impatient or not, so finally let things just run and went to bed. When I got up the next morning my IPod battery was completely dead. I then read some stuff here and got a little better idea of what I was doing.
The IPod and it will boot up by itself, but has no songs on it. I have not tried to run any diagnostics on it - are there some? I have determined that the IPod menu tells me that it is Windows formatted.
Since then I have downloaded the latest version of the ITunes software. Here is what happens for me now. I uninstall the ITunes and IPod software and then reinstall them. I don't think the order of installation matters to my outcome, as I have done this both ways. After a fresh reboot I connect the IPod to the USB port on my compute. Windows recognizes that a USB device has been attached, and recognizes it as an Apple IPod USB Storage Device (I didn't write down the exact wording, but IPod is definitely part of it). After some disk chugging I get a message from the Windows USB handling software that I may need to reboot for the device to work. I then get a message from Apple software saying the same thing. I reboot my computer and it hangs on reboot if I leave the IPod connected. I disconnect the IPod and let Windows reboot. When Windows is back up I connect the IPod. Windows recognizes the USB device being plugged in but this time it thinks it is a generic USB storage device, no mention of IPod. If I'm patient after awhile I will get a message from ITunes telling me my IPod needs to be reformated. I click yes (or OK or whatever) and the IPod Update software starts. It just sits there. If I leave it overnight it will drain my IPod battery. But I never get the upgrade or restore options. And I have on occaision gotten a "can't mount IPod" message.
So am I doing wrong? Is it possible my IPod was damaged in shipping? How can I tell? Is this just Steve Jobs getting even with Bill Gates (at my expense)? Is the IPod the root of all evil or the greatest thing since sliced bread?
P.S. I do not know if it matters or not, but I have a Zen Micro and all of it's associated software installed on my machine as well.

I did get mine to communicate with Windows finally. I uninstalled both the Ipod software and ITunes. I then setup the Ipod with the original CD it came with. After that I upgraded first to the newest IPod softare and then to ITunes 6. I'm getting an error -69 while transferring files now, but the communication between the Ipod and Windows is there now.

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