Cannot get iSync box to check

The last few times I have tried to iSync my Palm TE2 with my PowerBook G4, the iSync hasn't worked. When I go to iSync and click on my palm icon, it turns out the check box before "Turn on TE2 synchronization" is no longer checked. I went back into Palm Desktop>HotSync>Conduit Settings and made sure the box labeled "Enable iSync for this Palm device" is checked for my TE2, but still the box under iSync for my device "Turn on TE2 synchronization" is not checked, and I can't iSync my palm. How do I fix this? Thanks!
PowerBook G4 Mac OS X (10.3.9)

Welcome to Apple Discussions.
It seems to make little difference if the option you describe in the iSync configuration pane is active or grayed out, checked or unchecked. Really.
Take a look at your HotSync log for a hint as to what's not working during a given event.

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Message was edited by: jonathany26
<Edited by Host>

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Cannot get iSync box to check

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