Cannot get Itunes to install

I have removed old versions of Itunes, quicktime, bonjour, etc from my computer. I have used windows install cleanup utility. I have even gone into the registry and removed any reference to apple in there. Whenever i try to intall Itunes I get the following error messages.
If I try to download and instal directly from download it says:
Windows has found a Problem within this file.
The file was blocked because it does not have a valid digital signature that verifies its publisher.
If I download the file and save it to my desktop and run it from their, I get the following error:
The publisher could not be verified. Are you sure you want to run this software?
I click on Run...get an hour glass for a few seconds, then nothing. Its like I never ran the program.
Been working on this for hours upon hours, getting very frustrated
btw, this is ona windows XP Pro machine.

Bookwurmee
That's weird, because the install file DOES have a digital signature that says it's from Apple, Inc.
For some reason your PC isn't recognizing it.
This person got rid of that error simply by rebooting thier Router!
http://discussions.apple.com/thread.jspa?messageID=8531048
Are you comfortable backing up your registry and making a change to it? If so, here's another thing to try - if it doesn't work you can restore the registry since you backed it up.
1. click Start, type regedit in the Start Search box, right-click regedit.exe, and then click Run as administrator.
2. Locate, and then click the following key in the registry:
HKEYLOCALMACHINE\Software\Microsoft\Non-Driver Signing
3. Right-click the Policy binary value, and then click Modify.
4. The Value data will appear in the following format:
0000 02
Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).
5. Click OK, and then quit Registry Editor.
Try the itunes install again.
Message was edited by: Katrina S.

Similar Messages

  • I cannot get Itunes to install

    I kept getting an error message said to uninstall and reinstall.  I uninstalled....as a repair would not open Itunes back up. Now I cannot get Itunes to reinstall.  HELP

    This application has failed to start because MSVCR80.dll was not found.  Re-installing the application may fix this problem.
    Many thanks. Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I cannot get iTunes to install.  It says I'm missing MSVCR80.dll.

    I need help on this one.  I cannot get iTunes to work since the last update.  I get that missing dll file message and now it won't let me reinstall ITunes.  I appreciate your help!!!

    Click here and follow the instructions.
    (98810)

  • I am running windows 8. cannot get itunes to install on my computer

    I tried upgrading to newere version of itunes, and then it would not run, it said not responding. I have tried 3 times to unistall itunes 3 times and then reinstall and nothing happens. I am nearly at the end of my rope with this, I am getting upset with it. Anyone have answers. I have tried unistalling everything related to itunes on the computer, expect icloud.
    Thank You
    Gary
    <E-mail Edited by Host>

    Hello Gary,
    We've an article that provides a host of troubleshooting steps that can help get iTunes working on your PC.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • I cannot get iTunes or QuickTime to install. I receive an "access denied" error even after uninstalling both completely.

    I cannot get iTunes to install on my Windows 7 PC. I have uninstalled iTunes and QuickTime completely, and downloaded the newest versions. On installation, I receive an "access denied" error for both. I am on an administrator account, run as administrator, deleted my temp folder, everything. I cannot get either to install. Any suggestions? Very frustrating.

    I am am seeing exactly the same scenario being played out as  phitzdisco, on a Dell running Windows 7, and normally a very stable install at that. Steps followed
    Uninstalled all the software correctly, following instructions, in the Program & program(x86) folders
    Rebooted
    Cleaned out the \appdata\local\temp directory
    Download the latest iTunes
    Run as user and a second time through after repeating the steps above as administrator
    Three "Access is Denied" messages in the install
    Log file iTunes64SetupD2C.log shows
         fdintCLOSE_FILE_INFO
            file name in cabinet = Bonjour64.msi
         fdintCOPY_FILE
           file name in cabinet = SetupAdmin.exe
           uncompressed file size = 77136
         fdintCLOSE_FILE_INFO
            file name in cabinet = SetupAdmin.exe
    Executing: "C:\Windows\system32\msiexec.exe" /i "C:\Users\Paul\AppData\Local\Temp\IXP322.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1
    Returning: 1603
    In the SetupAdmin1B84.log we see
    MessageType: INSTALLMESSAGE_ACTIONSTART
    Message: Action 09:05:24: AllocateRegistrySpace. Allocating registry space
    Returning:   1L
    MessageType: INSTALLMESSAGE_INFO
    Message: Action start 09:05:24: AllocateRegistrySpace.
    Returning:   1L
    MessageType: INSTALLMESSAGE_INFO
    Message: Action ended 09:05:24: AllocateRegistrySpace. Return value 1.
    Returning:   1L
    MessageType: INSTALLMESSAGE_ACTIONSTART
    Message: Action 09:05:24: ProcessComponents. Updating component registration
    Returning:   1L
    MessageType: INSTALLMESSAGE_INFO
    Message: Action start 09:05:24: ProcessComponents.
    Returning:   1L
    MessageType: INSTALLMESSAGE_ERROR
    Message: Access is denied.
    Returning:   1L
    MessageType: INSTALLMESSAGE_INFO
    Message: Action ended 09:05:33: ProcessComponents. Return value 3.
    Returning:   1L
    MessageType: INSTALLMESSAGE_COMMONDATA
    Message: Message type: 2, Argument: 0
    Returning:   1L
    MessageType: INSTALLMESSAGE_COMMONDATA
    Message: Message type: 2, Argument: 1
    Returning:   1L
    MessageType: INSTALLMESSAGE_INFO
    Message: Action ended 09:05:33: INSTALL. Return value 3.
    Returning:   1L
    MessageType: INSTALLMESSAGE_INFO
    Message: Property(S): UpgradeCode = {529316F8-601C-48AB-BAF6-D9E09938D8D3}
    Returning:   1L
    MessageType: INSTALLMESSAGE_INFO
    Message: Property(S): INSTALLDIR = C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
    Returning:   1L
    The other 6 logs files are also present, but somewhat large to post unless required.
    I hope this can potential help us both find the issue

  • TS1538 I cannot get Itunes to recognize my Iphone 4s, or Ipad2 after installing IOS7???  Says must install Itunes 11.1.  0So I did and still no luck.  Anyone got any advice???

    I cannot get Itunes to recognize my Iphone4s, or Ipad 2 after installing IOS7?  Says must install Itunes 11.1 So I did that and still no luck.  Anyone got any advice???

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
    http://www.apple.com/itunes/download/

  • I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen).  However, I cannot get iTunes to sync my Outlook Contacts

    I recently purchased a Windows 8 laptop and istalled Office 2013.  I then installed iTunes. After moving all my music to my new PC I got iTunes to import it, and then synced it to my iPod (3rd gen.) However, I cannot get iTunes to sync my Outlook Calendar or Contacts with my iPod.  When I try it crashes Outlook.  iTunes continues to try to sync, but when it finishes my Calendar and Contents are empty (ERASED!).  I have de-installed and re-installed iTunes (according to Apple's instructions), repaired Office 2013 and Outlook, scanned for viruses (etc), cleaned out temp folders, defragmented, etc., etc., etc. Has anyone seen this before, and does anyone know houw to fix it?  (HELP!)

    Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk

  • Installed latest update and now i cannot get itunes to load

    installed latest update and now i cannot get itunes to load

    I was having major problems too. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/.   If you're using firefox, for some reason itunes will not download and  I  don't know if using googlechrome will also have problems,so just to  be  sure that it will work on your first try, use internet  explorer  when you download itunes. Hope this helps...

  • I cannot get itunes to download.  I have a PC with windows 7.  I had itunes but got a message that told me to uninstall and reinstall intunes.  I uninstalled but now can't reinstall. How can I get itunes to install again?

    I cannot get itunes to download.  I have a PC with windows 7.  I had itunes but got a message that told me to uninstall and reinstall intunes.  I uninstalled but now can't reinstall. How can I get itunes to install again?  I click on the download itunes button and it immediatly takes me to the page that says thank you for installing itunes.  But it doesn't install.  I'm getting so frustrated!!  Can anyone tell me how to install itunes????  Thanks.

    This iPod Classic Community forum is a bad place to post your problem with iTunes,  phone support wouild be good. but if you like to talk to support people, post your iTunes problem to the iTunes community forum.
    Or you can read this Apple Support Article on Re-installing iTunes
    Have a nice day!

  • HT1926 I cannot get iTunes to load -- "Apple Application Support was not found".  I have tried multiple things to fix it and nothing works including re-installing.

    I cannot get iTunes to load -- "Apple Application Support was not found".  I have tried multiple things to fix it and nothing works including re-installing.

    Try b noir's post  Standalone Apple Application Support install to see if that can repair the problem or provide futher information, otherwise try reinstalling again as shown in Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    Jennifer...
    Follow the instructions here >  iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Cannot get iTunes 12.0 to install with OS 10.10

    i have 2009 iMac with 4GB memory 3.06ghz intel core 2 duo.  i have updated OS to Yosemite two day ago.  i cannot get iTunes 12 to install.  the dmg downloads and i go through the process of installation and get the install completed successfully.  cannot find iTunes anywhere on computer   i have tried restarting after install and still no iTunes

    You can find iTunes in three places:
    In the Dock, between FaceTime and iBooks icons.
    In Launchpad: open it and you will find the iTunes icon.
    In Finder: open a Finder window, choose Applications in the sidebar and open iTunes.
    Note that iTunes may show up with the old icon the first time you open it, but it will be updated. Note that the latest iTunes version is 12.0.1, so if you do not have this version, open the Mac App Store, go to Updates and install the most recent version

  • HT1926 We cannot open itunes after installing it. The licensing agreement comes up and we agree but then nothing happens. Each time we click on the itunes icon, the agreement comes up. We cannot get to itunes at all. I have followed some of the suggestion

    We cannot open iTunes after installing it. When we click on the icon the licensing agreement comes up and we click Agree but then nothing happens.  Each time we click the icon the agreement comes up.  We've tried uninstalling and reinstalling but we have the exact same problem.

    Refer to steps to remove SC files here:
    http://support.apple.com/kb/TS2363
    Then proceed to repair your QuickTime. START / CONTROL PANEL / PROGRAMS N FEATURES / highlight QUICKTIME and click REPAIR.

  • TS1717 I cannot get iTunes to automatically launch at startup in Windows 7. I need it to do this so my Apple TV 'finds' my Music Library, which is stored on an external hard-drive, connected to my Windows 7 PC.

    I cannot get iTunes to automatically launch at startup in Windows 7. I need it to do this so my Apple TV 'finds' my Music Library, which is stored on an external hard-drive, connected to my Windows 7 PC. Anyone know how I do this? I cannot seem to find anything on Google, which is surprising.
    iTunes helper launches OK, but not iTunes itself. Am I being dim?
    Thanks

    The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
    To organize your library properly see Make a split library portable.
    If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
    tt2

  • I cannot get itunes to update. I have version 10. When I either 'check for updates' or try and update thru the apple menu, it doesn't update.

    I cannot get itunes to update. I have version 10. When I either 'check for updates' or try and update thru the apple menu, it doesn't update. What should I do?

    Hi gnaksung, 
    Thanks for participating in the Apple Support Communities. 
    It seems like you're trying to update iTunes 10 on your Mac, but the update options are not working. 
    You may find the troubleshooting tips and download method in this article helpful with updating iTunes:
    Troubleshooting iTunes installation on Mac OS X - Apple Support
    If you're currently using OS X 10.6.8, see this link for the iTunes 11.4 download, which is the latest version that can be installed:
    iTunes 11.4 for OS X 10.6
    Sincerely,
    Jeremy 

Maybe you are looking for

  • How do i put classes in package in NetBean Environment

    Hello, I install NetBean IDE for developing website using JSP and Servlet. I am using Internal Tomcat provided by this IDE. Problem is this i put java classes in the Class folder of Web-INF folder, but i am not able to access these classes from JSp p

  • Windows 8.1 64-bit: PDF icons in File Explorer fail to show

    On my Windows 8.1 Pro 64-bit it seems impossible for File Explorer to create thumbnails of my PDF files.  I use Adobe Acrobat X as my default PDF application. I did some thorough research to find a solution. I expected a simple fix, but the problem p

  • Internet sharing problem on my macbook pro

    Hi, I am using Macbook pro 10.7.5 OS X Lion. I want to use my Macbook pro as Wifi hot spot to use internet in my Kindle Fire. When I went to enable internet sharing in "Sharing", it is showing the following message. Any help would be greatly apprecia

  • Re: BT HomeHub 3 wifi loses connection

    I’ve  had a Home Hub 2 and Infinity for some time and have been really pleased with reliability and performance. Wanted BT Sport ( and a cheap YouView Box) so subscribed. YouView Box arrived next day – excellent bit of kit from Humax. BT supplied Pow

  • Can't install itunes on my windows pc

    An update for iTunes failed to install, so I downloaded the latest 64 bit iTunes to my Windows 7 PC and ran the install. At the end it says it cannot start the Mobile Device Service. I also cannot get it to start from the Services menu. iTunes was ru