Cannot get iTunes to play purchased music; recently upgraded to Mac OS ML  10.8

I cannot get the music I have purchased over the past years to play on iTunes using Mac OS 10.8 (ML). Where is the play button?

They advertise it on their website. Did you contact their tech support? It's unlikely Apple would sell it if it did not work unless it's an old and discontinued product.

Similar Messages

  • How do i get iTunes to play my music in album order?

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    I'm not sure about those music selections , but just to make sure, you're clicking the Shuffle button at the top, not the one in the expanded Album view, right?

  • How do I get iTunes to play my music?

    My computer was recently repaired under AppleCare which required the replacement of the mother board. Now iTunes thinks I have a new computer, a computer that is not authorized to play the music I downloaded before the mother board was changed. How do I correct this problem?

    Well...no one's going to take advantage of the authorization, and you're allowed a max of five authorizations. Once you reach five, you can deauthorize all and then authorize only those you need. Unless you've reached your max, I wouldn't worry about it.

  • IPod won't play purchased music after upgrading.....

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    Dell   Windows XP  

    I have this exact same problem since I bought my new 80GB iPod.
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  • Cannot get iTunes to play from ext. hard drive - desperate!

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  • I cannot get iTunes Match to sync music to my iPhone.  Please help.

    Since getting a new iPhone 6, my music is all messed up. 
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    Any advice is great appreciated.
    Brad

    Still no solution.  The only album that shows up after turning iTunes Match on, on my iPhone 6 is the US Songs of Innocence album.   This is ridiculous. Have tried over and over, rebooting computer and phone, resetting everything, and still no go.
    Tried:
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    2.) Turn Genius Off
    3.) Close iTunes
    4.) Open iTunes
    5.) Sign in iTunes
    6.) Turn Genius On
    7.) Turn On iTunes Match

  • I cannot get itunes to play certain tv shows all i get is a black screen and the timer does not move what should i do?

    I am trying to play a season on my computer but it will not play. The timer does not move and all i get is a black screen. Should i just repurchase the season.  the season does play on my ipod.

    http://support.apple.com/kb/ts3694
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • Cannot get itunes to export my music onto iphone. already downloaded newest itunes, still won't work

    / Already downloaded newest itunes, keeps telling me to do this.can anyone help me with getting my music to my iphone

    There's a setting in iTunes that says "manually manage music and videos" make sure you enable that and you'll be able to drag and drop content onto your phone.

  • Cannot get iTunes to send my music to my iPhone 5

    Not all of my music is syncing with my iPhone5. I have tried all of the normal suggestions- reset the OS, turned off the cloud, etc. Still have songs grayed out and am out of ideas. Any help?

    This is how I corrected this problem with the iPhone 5.
    Reinstalling the usb driver in win8 by going to device mgr/ portable devices.
    Click update driver and and then directing the computer to search the apple folder ...
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  • I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen).  However, I cannot get iTunes to sync my Outlook Contacts

    I recently purchased a Windows 8 laptop and istalled Office 2013.  I then installed iTunes. After moving all my music to my new PC I got iTunes to import it, and then synced it to my iPod (3rd gen.) However, I cannot get iTunes to sync my Outlook Calendar or Contacts with my iPod.  When I try it crashes Outlook.  iTunes continues to try to sync, but when it finishes my Calendar and Contents are empty (ERASED!).  I have de-installed and re-installed iTunes (according to Apple's instructions), repaired Office 2013 and Outlook, scanned for viruses (etc), cleaned out temp folders, defragmented, etc., etc., etc. Has anyone seen this before, and does anyone know houw to fix it?  (HELP!)

    Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk

  • ITunes 7.5 won't let me play purchased music/TV shows

    I am running Leopard 10.5.1. When I try to play purchased music or television shows the window for Authorizing in to iTunes pops up. So I put my password in, but another window pops up that says "There was an error storing your authorization information on this computer. The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. So I try to authorize and deauthorize but there are errors.
    I tried to go to my account and deauthorize all of my accounts, but there is nothing there to let me do that.
    If someone can please help me with this I can stop pulling my hair out! Thanks

    I have have the same issue playing purchased music, i tried de authorizing my my account, but it said invalid username and password, which im sure is false. I ran a permissions repair and here are the results, but i didn't think anything in here would be relevant:
    Nov 19 07:45:08 ztucker1 Disk Utility[315]: Repairing permissions for “Mac HD”
    Nov 19 07:45:55 ztucker1 PubSubAgent[306]: AgentTask: Daily Tasks took 15759 msec
    Nov 19 07:47:29 ztucker1 Disk Utility[315]: Warning: SUID file "usr/libexec/load_hdi" has been modified and will not be repaired.
    Nov 19 07:47:29 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
    Nov 19 07:47:29 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Reso urces/Locum" has been modified and will not be repaired.
    Nov 19 07:47:30 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/PrivateFrameworks/Install.framework/Versions/A/Resources/runner " has been modified and will not be repaired.
    Nov 19 07:47:32 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readconf ig" has been modified and will not be repaired.
    Nov 19 07:47:32 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig" has been modified and will not be repaired.
    Nov 19 07:47:33 ztucker1 Disk Utility[315]: Warning: SUID file "usr/libexec/authopen" has been modified and will not be repaired.
    Nov 19 07:47:33 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired.
    Nov 19 07:47:35 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
    Nov 19 07:48:32 ztucker1 Disk Utility[315]:
    Nov 19 07:48:32 ztucker1 Disk Utility[315]: Permissions repair complete
    i checked the console log and it reported:
    11/19/07 7:48:48 AM iTunes[321] Error loading /Users/innerfear/Library/iTunes/iTunes Plug-ins/MatrixJam.bundle/Contents/MacOS/MatrixJam: dlopen(/Users/innerfear/Library/iTunes/iTunes Plug-ins/MatrixJam.bundle/Contents/MacOS/MatrixJam, 262): no suitable image found. Did find:
    /Users/innerfear/Library/iTunes/iTunes Plug-ins/MatrixJam.bundle/Contents/MacOS/MatrixJam: mach-o, but wrong architecture
    Sorry for all the excess info, but i hope it may help to get this resolved.

  • ITunes and Genius, purchased music wont play now

    after installing iTunes Genius, my purchased music wont play now. it gets skipped over in normal play mode. the box next to selection has the "check". album artwork still shows up when song is highlighted.

    Check these out:
    Songs That Skip On iPod
    iPod Does Not Play Content from iTunes Music Store
    I hope this helps!

  • After selecting "Tones" within iTunes on iPad, I cannot get back to the regular music section. I am eternally stuck inside Tones. Help !!

    After selecting "Tones" within iTunes on iPad, I cannot get back to the regular music section. I am eternally stuck inside Tones. Help !! It's driving me nuts.

    I copied this from an extremely knowledgable iTunes for Windows user in another discussion. Maybe this will help.
    In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
    ALT to temporarily display the menu bar
    CTRL+B to show or hide the menu bar
    CTRL+S to show or hide the sidebar
    CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
    Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
    Use View > Hide <Media Kind> in the cloud or Edit (iTunes) > Preferences > Store anduntick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
    If you don't like having different coloured background & text in the Album (Grid) view use Edit(iTunes) > Preferences > General and untick Use custom colours for open albums, movies, etc.
    With iTunes 11.0.3 you can enable artwork in the Songs and playlist views from View > Show View Options (CTRL+J) making it more like the old Album List view.
    If you are a Mac user, all you have to do is start navigating through the menu items at the top of the screen to find just about everything that is mentioned here.

  • Hi was wondering how i get back all my purchased music from itunes. i plugged my phone in to my computer and it syned all my old purchased music from my ipod list and not all my new purchased music is gone.

    I am having trouble getting back all my purchased music from itunes

    Does music show in the Purchased tab in the iTunes store app on your phone and the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for redownloading ? Whether music will show there will depend upon what country that you are in - and even if music does show it will also depend upon whether it's still in your country's store.
    If you aren't in a country where you can redownload music and you don't have copies of it anywhere, then you can try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1717 I cannot get iTunes to automatically launch at startup in Windows 7. I need it to do this so my Apple TV 'finds' my Music Library, which is stored on an external hard-drive, connected to my Windows 7 PC.

    I cannot get iTunes to automatically launch at startup in Windows 7. I need it to do this so my Apple TV 'finds' my Music Library, which is stored on an external hard-drive, connected to my Windows 7 PC. Anyone know how I do this? I cannot seem to find anything on Google, which is surprising.
    iTunes helper launches OK, but not iTunes itself. Am I being dim?
    Thanks

    The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
    To organize your library properly see Make a split library portable.
    If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
    tt2

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