Cannot get logged onto wifi in house

cannot get onto wifi in house just got new ipad ?

If you would like to try Live Chat they should be able to help you.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

  • I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine.  How do I get the network back?  It shows in my list of networks but when I use the password and try to join it says not connected.

    I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine.  How do I get the network back?  It shows in my list of networks but when I use the password and try to join it says not connected.

    See if the iPad will accept the password after you restart it. It's worth a try.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    You could also try a reset as well.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I've lost my iPad, can I see where it last logged onto wifi?

    I've lost my iPad, can I see where it last logged onto wifi?

    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
     Cheers, Tom

  • Cannot get logged into icloud

    I cannot get logged into my icloud account.  I get an error "This AppleID is valid but is not an icloud account".  How can I resolve this ?

    You are getting this message because you are trying to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher.  After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

  • Downloaded TV Programme: Cannot get them onto iPad

    I've downloaded a programme series, consisting of 6 episodes.  They all show in the TV Programmes section of the iTunes Library, but I cannot get them onto my iPad.  I've tried syncing the iPad.  I've tried switching it off, then back on.  Nothing.  No matter what I try, I can't get them onto my iPad.
    What's up?
    Duncs

    You are selecting them with checkmarks in the boxes next to their names in the list of TV Shows in iTunes before you sync? The Sync TV Shows heading is selected as well?

  • Cannot get logged in

    I had to re-install Tiger after wiping the hard drive before I could get Leopard to work. Now I cannot get logged into Leopard. It has my name there on the login screen but I've used every login/password combination I know of and nothing works.
    Any way to bypass the login??

    There is. Insert your install DVD and restart holding down the 'C' key. Once booted up choose to reset the password from the menu.

  • How do i play an audiobook i purchased from itunes on my computer? i cannot get it onto my ipod, how do i play an audiobook i purchased from itunes on my computer? i cannot get it onto my ipod

    I purchased an audiobook from itunes and  i see it in my library but cannot get it onto my ipod nor am i able to listen to it on the computer...any suggestions? obviously i'm a new ipod user lol

    What happens when you try to play it in your iTunes library? Does it appear under the audibooks section?
    Is your iPod configured to sync audiobooks from under its Audiobooks configuration tab?  To find this tab, plug your iPod in and click on it under the Devices section in the left hand pane of iTunes.  This should bring you to the Summary tab.  From there, look for the Audibooks tab and make the appropriate configurations to get it over to your iPod.
    B-rock

  • "cannot get mail" on wifi

    Every time I get home connect to WiFi and try to get mail from my iPhone 5 it gives me the error "Cannot Get Mail" The mail sever "xxxxx.com is not responding.  Verify that you have entered the correct account info in Mail settings. 
    This ONLY happens when I'm on WiFi in my house.  The WiFi at my office, works fine and when I'm on LTE i get mail fine.
    How do I fix this?  It is so annoying!
    I upgraded my iPhone 4S and never had this problem with that phone... FYI
    The setting on my Linksys router has not changed...

    It may be because a firewall is restricting the mail server from coming into the network. Try resetting your network by holding down the small reset button on your router. Then after it starts, try to connect to your network and try seeing if you can recive mail. I hope this helps. When I go to school and connect to the schools WiFi it doesn't allow me to get mail ether and saying exactly what yours does.

  • Windows Vista can't log onto wifi network with Airport Extreme

    Several problems with our network. 1. My sister's new Gateway laptop sees the network I set up from my Mac using my airport extreme, but cannot log on to it even when I removed password/encryption - even when I entered 4.2.2.1 and 4.2.2.2 in my DNS server fields. 2. the reason I even did the above is because although my Mac (Titanium G4 Powerbook previously running 10.2.8) could get on the network through the airport, I could not get to any site Google related until I read about the DNS entries as a work around. Yes the work around works but what's the real problem/fix? Regarding probem 1., some advice I'd gotten was to update the firmware on my base station as it might be a compatability issue with that and Vista. I begrudgingly upgraded to Tiger 10.4.6 then downloaded the patch to 10.4.10 (where I am now) which did lead me to an upgrade for my airport (5.3 to 5.6 now). Still, Windows cannot get on to the unsecure network!! What the heck do I need to do?!

    I hope I may have found how to make the vista machines get to your Time Capsule. On the vista system go to network and sharing center. Then click on status, then you will see a window pop up with wireless network info. Click on Wireless properties and then click the advance tab at the bottom, a box without a check mark needs to be checked which says "connect if not broadcasting". I hope I got that right...try it, it's seemed to help for today at least.

  • I have an MP4 home vid in itunes.  I cannot get it onto my ipad. I tried "create new version" to make it into a format suitable for ipad, but the options were greyed out.  Any help appreciated.

    I have created a home video, using my Panasonic Camera, and a high definition SD card.  It is now on my computer as anMTS file, which I converted into an MP4 as well.
    But I cannot get this file onto my ipad.  I have tried countless ways.  I finally today thought I had the answer..........the MP4 file is now in Itunes (I hate itunes, it is so user-unfriendly) and I read that I need to click on it, go to "create new version" and select the ipad version.  But those options were greyed out.  !!!  Aaargh!  Frustration!  Any help gratefully recieved.

    You can try and import your MP4 using free OPlayer HD Lite via File Sharing.
    https://itunes.apple.com/sg/app/oplayerhd-lite-best-free-video/id385896088?mt=8

  • Cannot get ethernet or wifi working on Kanga G3

    Kanga G3 running 9.0.4 previously upgraded from a fresh 8.1 install.
    I cannot get this thing connected to my network either by using the ethernet connection or by using a supported orinoco wireless card. My network is operating fine, and I have checked and double checked the TCP control panel settings. I've turned appletalk on and off, reinstalled networking components, upgraded to 9.0.4 from 8.1 , tried clean booting, messed with extensions and control panels, and nothing helps. The TCP control panel info box shows NO connection info at all, not even a 169. type IP.
    I've installed wifi drivers, but the card is not recognized and no lights illuminate on it, although its known working on a PC, and the G3 displays an icon for it on the desktop when I plug it in.
    I've checked all the obvious stuff, so what else could it be?

    oldbeagle,
    Do you have the Powerbook 3400/G3 Modem extension installed and enabled? It is required for both modem and Ethernet.
    Does your Apple System Profiler report any data on Ethernet?
    No point in trying to get the WiFi card working until you get Ethernet up and running.

  • I purchased a calendar app and downloaded to my computer but cannot get it onto my iphone 4

    New to Iphone. Just purchased a calendar app and downloaded to my computer but cannot find how to get it onto my iphone. It is not showing up on the APP store in my phone under purchases.

    Dana -
    You can connect the iPhone to any computer to charge it. Just be careful when doing so if the computer has iTunes installed. iTunes may pop up and ask if you want to sync the phone with the computer, which you won't want to do if the computer isn't yours! 
    Good to hear you got things sorted
    Enjoy the rest of your weekend.
    ~Lyssa

  • Although I purchased an audiobook directly from iTunes I cannot get it onto my 4th gen. shuffle. Any advice?

    I just purchased an audiobook  from itunes and I cannot get it on my ipod shuffle 4th gen.  I can get music on it just fine and i have the newest versions of my ipod's software and of itunes.  Any help is appreciated.

    Thank you for the advice.  I attempted this but found that when i selected my ipod from the device list i only had the option to autofill from a certain tab. I tried to use the recently  added tab which contained exactly the audiobook and songs i wanted but the shuffle would not accept the audiobook.  The itunes warning message claims i am unauthorized for the audiobook on my computer, however, i am signed into my own computer and itunes accounts (on which i purchased the audiobook)...

  • Cannot get logged on to order itunes.

    i cannot get loogged into account to order music. Keeps asking for answers to questions and says answers are wrong.

    Reset the questions/answers
    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Cannot get videos onto 60GB Ipod

    Simple question, how do I get videos over to my 60GB Ipod? Very simply Itunes does not let me drag videos onto my ipod device, where it's listed on the left side. The videos are converted and in the proper format for the Ipod.
    I got it to work once, but I cannot seem to get it to work anymore.
    Just got it today, this thing really does not play well with my PC as I've had many problems updating it right out of the box.

    I was having trouble adding some videos to my ipod, and they were ones with really long titles and/or other characters in the title.
    When I shortened the title, for some reason, they went on right away.
    Don't ask me why, I found this out by accident.
    Worth a try, right?

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