Cannot get mac out of hibernation. does not respond to keyboard or mouse/pad
When Mac is hibernated it sometimes won't wake up by using keyboard/mouse/pad. Have to "hard" reboot to get it working again.
If resetting SMC -> http://support.apple.com/kb/HT3964 doesn't help, you may have to take your rMBP to your local Apple Store/AASP for diagnosis.
Clinton
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My Safari screen is grayed out. It does not respond to touch. How to bring it back to life?
My Safari screen is grayed out. It does not respond to touch. How can I restore it back to life?
Go to Settings>Safari>Clear History, Cookies and Cache. Restart the iPad by holding down on the sleep button until the red slider appears and slide to shut down. then hold the sleep button until the Apple logo appears to start up.
You can also reset the iPad by holding down on the sleep button and home button at the same time until the Apple logo appears (takes about 10 seconds) - ignore the red slider.
Message was edited by: Demo -
iMac does not recognize wifi keyboard and track pad... cursor stays in top left corner under apple ?...
Phillip,
I had this problem recently with a 3-year old Mac Pro intel, which was eventually replaced by Apple due to myriad other problems. When the frozen mouse happened, there was nothing I could do. Very frustrating to have the screen boot and the cursor is up there stuck, on the top left corner of the screen. Frozen. I called support several times. They were amazed. At one point they had me buy a cheap USB mouse (I was using a wireless mouse from Logitech and they thought there might be some kind of conflict). The USB mouse didn't work, either. Neither did an Apple mouse when I went out to buy one.
I ended up driving 70 miles to take the Mac to an Apple Store. I think they reinstalled the (Leopard) system in some secret way, because when the mouse was frozen so was everything else and I couldn't open the disk drive to put the OSX disk in there.
Why I'm here right now is that the same thing happened today with my NEW 3-month-old REPLACEMENT MAC PRO using its brand new wireless mouse, and I was hoping to find some insight. Again, a frozen cursor after the boot. Same top-left corner of the screen. Unlike you, when I click the mouse nothing happens -- no drop down.
Luckily, when I hard-rebooted by holding the button in, the mouse cursor came back. This time. Now I am afraid to turn my computer off. Been there done that before. Anyone have suggestions?
Thanks in advance. -
Mac does not recognize wireless keyboard and track pad.
After waking my Mac from sleep it does not recognize the wireless keyboard and track pad. OS 10.7.5.
Does your iMac recognize any other BT devices? For example a trackpad, or a wireless mouse?
Also, check Applications -> Utilities -> Console and look for bluetooth messages. -
I keep getting the error message "Restore Windows" When I click an icon on the desktop on my Mac Book Pro, it is not reaponding.
While holding down the option key, select "Go>Library" from the Finder. Navigate to the Preferences folder and you'll find "com.apple.finder.plist". Delete that file and restart.
Good luck,
Clinton -
When I try to access Mail I get the following message "Cannot Get Mail. The mail server is not responding. Verify that you have entered the correct account info in Mail Settings". I have entered the correct account details and even deleted them and re-entered them but to no avail, Help.
Try deleting the email account and readding it in the "other" tab instead of Yahoo/gmail, etc
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Looking for help.... I keep getting a pop-up message on my phone stating that my server is not responding and to check my settings. My settings are fine. Any advice on what I can do to receive new emails on my phone? Help!
For a few weeks I have been using the GMail app on my iPhone 4S to get mail without problem. When I wanted to check something in Apple's Mail app, which has worked well for years, I now get a message for my principal email address that the server is "not responding," even though the same server is responding to my GMail app. For some reason, when I dismissed the message in Mail, it popped up again, but then could be dismissed. Did something change in Mail that requires some imap addresses be deleted and readded? Any idea?
I would not want to think that Mail is programmed to befuddle if it is ignored too long. -
My Q10 Screen blacks out & touch screen does not respond randomly
Hi Gang. Hoping someone can help... I've got a Q10 (only accessory is a screen scratch film) and recently the problem with the screen randomly going black has untenably increased after updating to the new OS.
Key facts: T
he ONLY two ways the screen will come back is:
A: I restart by either removing the battery or pressing the power&mute button for 8 secs (and currently its now going black as soon as the hub initialises) OR
B: It <always> comes back when I plug in the USB cable connected to either power or pc and this seems to job it back to normality for a hour or so.
The phone is still operating when this may happen: for one example in the middle of a phone call (usually when i activate speaker phone) the screen will go black whilst still talking fine… but if i try and end the call/deactivate the speaker phone/do anything I hear the error beeps when i inevitably start mashing the whole keypad - but the screen will not reappear or read <any> finger gestures or singular power button pressing.
Btw. The phone passed all tests on the BBVirtualExpert App.
I have just installed the new OS 10.3.1.1779 (but it was happening before)
Anyone have any ideas? Anything to try or should I repair or get a new one. Thanks in Advance.I have the exact same problem. Can't find a fix or answers anywhere
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Mail is coming in. Ut I can not access it. The message keep coming up that mail.comcast.netisnotresponding.Itzel WTO heck that setting and try again. I have rechecked it over and over and do not see problem. I went to. Macdonald and called for help it worked for awhile. Andstopped again. It shows I have mail.
You're probably going to want to work with somebody locally.
Your local network connection could be intermittent or having outages (wireless networks are notorious for this, particularly in more urban areas, and "public" WiFi networks - such as those typical at many McDonald's restaurants - can be quite interrmittant), the mail server you're connecting to could be having stability issues, the DNS server you're using could have an incorrect or stale translation (that's usually either a mail server that's just moved IP addresses, or a failing DNS server, or some other less-likely trigger), or (less likely, given things worked for a while, then stopped) the mail server configuration (port, host name, SSL setting) might not be entirely correct.
Select Connection Doctor from the Window menu within Mail.app, and see what that reports. -
Z77a-gd65 debug 60 - does not output video, keyboard and mouse don't light up
Hello guys!
I've had this motherboard since August 2012. It worked great until my street suffered from a power outage yesterday, and since it came back on I can't figure out what exactly is wrong with my mobo.
The power up process occurs fine until debug code 60 shows up, then nothing else happens. There's no video, my Mouse and Keyboard lights stay off, but all the 8 CPU phase leds are on, DrMos_Alarm led is off, and it doesn't reboot by itself.
I also didn't find debug code 60 on the manual. There's 63-67, 69-6F, but nothing about 60. I know i'm reading it from the correct perspective, because a bunch of other codes such as 4F appear before 60. I can't tell exactly which code comes right before 60 because it flashes at least 3 other codes very quickly.
I've tried the clear CMoS button (with the system off), I've tried removing the CMoS battery and using a jumper on JBAT1 to clear CMoS, I've tried the multi-bios switch. Nothing changed.
All the fans in my rig seem to function fine, including the CPU (connected in the CPU_FAN1) and GPU fans. I've also taken voltage measurements:
VCCP = 1.264V
CPU_VTT = 1.054V
CPU_GFX = 0.03V (this seemed a tad low, should I be worried? This was taken without any dedicated graphics cards in the mobo)
VCC_DDR = 1.513V
PCH_1P05 = 1.056V
Could you guys give me any advice?
Other information:
Mouse - Razer Abyssus 1800
Keyboard - Razer Cyclosa
PSU - Corsair TX v2 750W
CPU - Core i5 3570K
Memory - Patriot Viper 3 @ 1866Mhz (1.5V) (XMP settings)Quote from: badboy2k on 12-October-14, 00:37:00
both 4F and 60 are DXE error codes (Pre-OS BIOS drivers that allow components to function before it has Software drivers)
if you have more then one memory module in the board try each individually and see if one of the sticks have failed or if you have some other DDR3 RAM try that?
Thanks for your reply. Here's what I did:
1) Removed each stick individually. Both of them caused the system to lock up at debug code 60 again.
2) Removed both sticks and tried two Kingston 1333mhz 2gb sticks from another machine (so, 4gb total, the patriots are 2x8gb). This caused a "loop" in the debug led where a bunch of different codes cycled very quickly, followed by "4F" where it stayed for about 2 seconds, then the cycle would begin again. I let the cycle run about a dozen times, then it moved to 63 and "hanged". The keyboard did not lit up, nor there was any video.
3) Removed the two kingston sticks and inserted them in different slots. The cycle between different codes followed by a pause after 4F happened again, but this time it didn't move on to 63, not even after it repeated for a couple dozen times.
4) Removed the two kingston sticks and tried a third kingston stick (2gb, 1333mhz) that hasn't been in use for a few months. This time, only the first CPU Phase led lit up (not the DrMos alarm led) and the debug led didn't show anything. I powered off the system and put in the Patriots again. No debug code, only 1st CPU phase led is lit up.
Is it safe to assume that the mobo is damaged? Is there anything I can do to make sure at least the CPU is okay? It would suck to buy a new mobo and find out I need a new CPU as well, I'd rather move on to haswell if that's the case. -
"page down" button does not respond: need to use mouse to browse: firefox only.
Page down and page up buttons have stopped responding when using firefox. they are fine for internal pc work and also google chrome
You may have switched on caret browsing.
* http://kb.mozillazine.org/accessibility.browsewithcaret
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
* Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"
* http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works -
My MacBook Pro does not respond to keyboard or trackpad. What do I do?
For no reason I can think of, my mid 2012 Macbook Pro (Retina) has stopped responding to its keyboard and trackpad. (USB keyboard and mouse work fine.) According to the Trackpad panel in the system Prefs, no trackpad is found.
If resetting SMC -> http://support.apple.com/kb/HT3964 doesn't help, you may have to take your rMBP to your local Apple Store/AASP for diagnosis.
Clinton -
I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?
Hello Stern snapper
If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G. -
I have 2 sets of playlists in the sidebar of itunes. I have recently upgraded to 10.6.1.7 but this condition remains the same
The top list refers to greyed out listings and does not function
The list below works fine
How do I get rid of the "false" list?I think the greyed out playlists must be listed from your device which is set up to mirror your library. Because the device is synced you can't edit content directly on the device. From the top of the left-hand column do you have?
Library > Music, Movies...
Store > iTunes Store, iTunes Match...
Devices > <Your Device> > Music, Movies, and all the other "dummy" lists...
Genius > Genius, Genius Mixes...
Playlists > iTunes DJ, and then all your playlist folders and playlists...
If so then that is perfectly normal when your device is connected, either directly or over wi-fi and you have the lists expanded. Simply click the small triangle to the left of the device name to hide all the playlists.
tt2 -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice.
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