Cannot get MacBook to connect to internet with Airport Extreme

Starting this in a new thread so it doesn't get lost:
I'm having a similar issue as a previous poster. I got the AEBS set up and working on my PC (running XP)--light was green, able to connect to internet. However, when I tried to connect using my MacBook it would not connect. It was telling me "ethernet not connected" and "firewire not connected". Already updated my OS to Snow Leopard. I wanted to switch from my previous wifi connection (belkin--no security code) to the AEBS, but I wound up having to switch back after trying to figure this out for SEVERAL HOURS. All the connections were correct--basically just transferred over the belkin wires to the AEBS--cable modem into the AEBS WAN port and then the other connecting cable into the ethernet ports to connect the modem to the AEBS. Tried switching the cables also--neither worked in getting the wifi connected. Tried rebooting both the cable modem and the AEBS--did not fix the wifi connection issue. I am ready to return this thing if I cannot get this figured out without wasting another 6 hours. After trying to reset everything I then wound up getting an issue where I could not connect at all even though the green light was on and the cable modem's lights were all on and I got an error code: error-6753. Again tried rebooting everything, but still had the same error code. I have unplugged the blasted thing, reset my Belkin so I can at least get back on-line and connect with the MacBook as well. Any suggestions? Not familiar with techie language.
UPDATE--just looked on the MacBook again to see how the belkin is connected. It says "airport connected", "ethernet not connected", "firewire not connected": same as when I had the AEBS set up. Airport connected was indicated with the AEBS also. Able to connect with the belkin, but not the AEBS on the MacBook. HELP

Thanks for the clarification.
You know that you need to reset the cable modem whenever you change the device that it is connected to, correct? Push the reset button, power off the modem, (and pull the battery if it's easily accessible). The power down can be a few minutes to 30-60 depending on your provider. It's always better to leave the modem powered down longer rather than shorter if you're not sure how fast the equipment at your ISP will reset back at their offices.
You're probably tired of resetting the AirPort Extreme, but I would recommend a factory default reset to clear everything out and start fresh.
Power off the AirPort Extreme (AEBS)
Hold in the reset button and keep holding it in while you plug the power back into the AEBS
Keep holding the reset button until you see the amber light blink more quickly, hold another second or two when you see this, and then release.
Connect the ethernet cable from the modem to the WAN (circle icon) port on the AEBS. I also suggest that you temporarily connect another ethernet cable from your Mac to one of the LAN <-> ports until you have the device configured.
Open AirPort Utility and click Continue to follow the guided setup. On the 3rd or 4th window, you'll be asked how you want to configure the device. Choose the "Create a wireless network" option and continue to follow the setup until you Update the AEBS. You should have a green light in 20-30 seconds.
For now, keep the ethernet cable connected from the LAN port to your computer and open your browser to check and see if you can get an internet connection. If so, then disconnect the ethernet cable and click the AirPort icon at the top of the screen to see if you can locate the name of wireless network you created and log on.
Please post back on your progress or questions.

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