Cannot get mail AOL or hotmail

I seem to be having a problem receiving mail from anyone with an AOL or hotmail address. The get MY mail, but I can't get theirs.
G4   Mac OS X (10.4.8)  

If you are using the Mail application you will need the incoming and outgoing mail server names, your account user name and password and your email address. If you already have these settings setup you can use Connection Doctor in Mail (Window -> Connection Doctor) to check the status of your mail accounts.

Similar Messages

  • Cannot get mail: AOL

    I currently cannot receive/view incoming AOL mail. However, I can view it at aol.com using both Safari and 1A Perfect Browser. The error message is: "cannot get mail; the connection to the server "imap.aol.com" failed. The Wi-Fi is full strength at a public restaurant. Any suggestions?

    Could it possibly have something to do with the SSL/secure server settings? What made me think of it is you said it was a public wifi. I don't know, just a thought.

  • I recently changed my aol password and now I cannot get mail.  When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open.  How do I fix this problem?

    I recently changed my aol password and right after I changed, I cannot get mail.  I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK.  I go to settings as suggested but the account area is grayed out and will not let me open.  Need help on how to fix this problem.  I tried sync with my PC and that did not help either.

    It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it. 
    I found some links on the Yahoo! website that might help:
    http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
    http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

  • HT1694 Still getting error: "cannot get mail   the connection to the server failed"  please help, for ipad 1; for hotmail account

    cannot get my hotmail email with an ipad, get a connection to server failed error.  I have tried to delete and install the email with area on settings, did not change.  This email did work in the past until today,
    Thanks in advance

    Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
    http://www.pcmag.com/article2/0,2817,2413283,00.asp
    What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
    Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
    To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
    I hope this helps.

  • On my hotmail email, a sign comes up saying *cannot get mail* the connection to the server failed

    i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
    cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?

    Hi kristafromne!
    I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail

    I've got an iPhone 3GS and I'm using Hotmail.
    I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
    Could anyone spell out in layman's (non-IT) terms what I might be able to try?

    Who is the provider? Do you have two-step verification turned on? Did they change something on their end?

  • Ihave an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.  i hit ok and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

    I have an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.   I have to hit ok a couple of times and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

    i would suggest deleting and readding the mail account in settings > mail contacts calendars

  • TS1843 i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    I have trouble with sending e-mail and syncing e-mail. Try changing to 1 day sync under settings. It's sluggish but it works for me until they resolve the issue. MS claims all is normal. If you still have a problem you should report it here: https://status.live.com/report/hotmail

  • TS3899 cannot get mail.....The user or password for AOL is incorrect

    Cannot get mail....The user or password for AOL is incorrect

    Hello MSPETE50,
    Thank you for using Apple Support Communities. 
    I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out. 
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Regards,
    Jeff D. 

  • Keep getting onscreen message CANNOT GET MAIL,the username or password for AOL is incorrect. what do I do?

    I Keep getting an onscreen message that says "CANNOT GET MAIL,the username or password for AOL is incorrect". What do I do?

    Hello MSPETE50,
    Thank you for using Apple Support Communities. 
    I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out. 
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Regards,
    Jeff D. 

  • Getting the "cannot get mail, password is incorrect" message with my AOL account only.

    Getting the "cannot get mail, password is incorrect" message with my AOL account only. Could this have something to  do with the iOS 7 update? When I log into my mail through safari it's fine, and I deleted it from my phone and went to go add it back but now I can't because it keeps telling me my password, which is correct, is incorrect. Has anyone else had this issue since iOS 7? How can I fix it?

    I have had issues of "password incorrect" and mail not being sent, after doing the latest IOS 8 update to both my iPhone and iPad.  I tired all the different suggestions I found (deleting and re-adding my AOL account, changing my password, etc) and nothing fixed it until now!  While searching around for a solution, I happened upon a post from someone.  I tried doing this to all three of my AOL email accounts (on both my iPhone and iPad) and now it works great!  Here what that post said to do:
    "1. Set up your AOL account(s) using the AOL option
    2. Go into each AOL account(s) and under the "Outgoing Mail Server" section, press the SMTP entry
    3. Set the "Primary Server" to "Off"
    4. Press "Add Server" and provide the following information in the "Outgoing Mail Server" section
        a. Host Name - type in:  smtp.aol.com
        b. User name - type in your user name WITHOUT the "@aol.com" - that was the problem/change!
        c. Password - type in your password
        d. Use SSL - On
        e. Authentication - Password
        f. Server Port - 587 (mine automatically set it to port 587)
    After you enter in the above info, the Primary Server will still be set to OFF, but the new server you set will be set to ON, just doesn't show up in the Primary Server section.  Be sure to do the above steps for each one of your AOL accounts (if you have multiples ones).
    Apparently, in the main AOL Account Information section you need to use your user name and the "@aol.com", but you need to leave the "@aol.com" out of the SMTP.  However, the Primary Server has that whole section grayed out so you need to ignore that one and create another one."
    Good luck!  Worked for me and now I am as happy as a Lamb!!

  • TS3899 I have deleted and added my hotmail account on the ios device yet it keeps giving me the "Cannot Get Mail" "The connection to the server failed"

    I have deleted and added my hotmail account on the ios device yet it keeps giving me the "Cannot Get Mail" "The connection to the server failed"

    Hotmail has been having problems with mobile devices for several days now. It's not a problem with your phone.

  • Cannot Get Mail - Hotmail

    Hi guys, I recently changed my Hotmail account password and since then have been unable to access the account on my iPhone 3GS, even though I have updated it to the new password on there too.
    I keep getting a message which says 'Cannot get Mail - The username or password for Hotmail is incorrect'- I have tried the new password and even the old one as I had never had a problem with retrieving messages before. I've also tried deleting the account from my phone and setting it up again as a new one but nothing seems to work.
    Please help - I'm going abroad in a couple of days and need to access my emails!

    I'm having a similar issue with hotmail (m.hotmail.com server set up through exchange), the phone will spend hours straight connecting and downloading emails from the server, to then only download up till a week ago. Periodically it will "reboot" all emails and download them again from scratch. I have deleted the account and set it up again, the account is validated and the phone gets to work, but it never downloads anything.
    For no reason whatsoever I can access my sub folders on the same account, but not the inbox
    I have a gmail account on the same phone and it works fine.
    Anyone else noticing a hotmail/iphone problem?

  • Cannot get mail for Hotmail

    anyone experiance this??... it works perfectly before... but since the past 2 days... i always receive the error "Cannot get mail"....
    and this only happen to my Hotmail accoutns... the rest of my mail works perfectly...
    ive deleted my Hotmail.. and add it back, still having the same problem....
    it kinda frustrating.....
    i have turn off airplane mode on and off... i have reset network setting.... still no use...
    anyone experiance this???...

    hey!!.. thanks man for the info....
    i thought my Iphone got problem.. .now i know its Hotmail error..

  • Why does my iphone4 say cannot get mail the user name or password for hotmail id incorrect

    Why does my iphone4 say cannot get mail, the username or password is incorrect?  When it is correct

    Settings>Mail, Contacts, Calendars. Select the account to modify and correct the problem there.

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