Cannot get mail appears even when receiving mail

After I set up my email on my iPad, the cannot get mail pops up every time I open my email. I'm getting email. And it keeps asking me for my password. Email is working?

You get that if your username and password are not entered in the outgoing mail server settings so check the outgoing mail server setting.
Make sure that your username and password are in there.

Similar Messages

  • Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

    Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

    Have you tried deleting the account and re-adding it on the phone?
    What version of Exchange server are you running?

  • Keep getting diagnostic "cannot get mail the connection to the server failed " although the mail appears to being updating ?

    WHen going to mail on my iPad 4 iOS 107 7.0.3 I keep gettin the diagnostic "cannot get mail the connection to the server failed " however I seem to get new mail that matches the mail I get on my iMac ?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
    -Jason

  • "Cannot Get Mail" When Checking Mail on Yahoo Account after 1.1.2 update

    I recently updated iPhone to 1.1.2 and now cannot get yahoo email. 1.1.1 worked fine. When I attempted to check for e-mail on iPhone it returns error "Cannot get mail: The user name or password for "imap.apple.mail.yahoo.com" is incorrect." I have checked my username and password and I am positive that it is correct. I just logged onto the yahoo mail website with the same username and password that I entered into my iPhone. BTW, I have only alphas for a password and I also tried updating my password online and then modifying the iPhone to match. It authenicates the password when updating the account but will receives the same error above when attempting to update e-mail. I just have the standard yahoo account which shouldn't matter because it is the one that i used on 1.1.1. I have tried everything i can think of and just cant seem to get it to work so I'm hoping someone here can help me out. Thanks

    I have a new iPhone with 1.1.2 and have this same problem. My Yahoo mail is set up correctly, and I can send mail from the mail client, which shows up when I check my 'sent' folder on yahoo using the browser interface from my computer.
    I can't check mail - I get the "The user name or password for "imap.apple.mail.yahoo.com" is incorrect. Since I can send email from the iphone, and then see what I sent on both my work email and in my 'sent' folder, it's not a user or pw setup problem.
    I tried turning it off and on and that didn't do it. I have a free yahoo account, so I believe I have to use the Y! option.

  • TS3899 Message keeps appearing " cannot get mail, ID or password incorrect" but getting email just fine

    I recently upgraded to IOS 5, as well as connected to a cable network instead of dsl, updated iTunes and sync'd my iPad to my Windows XL and got on board with iCloud. Now I keep getting a message that says, " cannot get mail, user ID or password incorrect" with options of choosing OK or going to settings. If I choose the settings, it brings me to account info with my email address and password ( dots) Then if I erase the password and put it back in, it says it's incorrect and if I save it, I may not receive or send mail. If I go directly to my account from the settings icon, and erase my password there instead, and then re- enter it, then it verifies it. Regardless of anything I do, the same message keeps popping up and is very annoying, as well as interrupting. What's wrong, please?

    Thanks for answering, but I should've clarified... The message keeps popping up every couple of minutes. Sometimes as soon as I click OK, it comes back again. I tried deleting the account and re-entering it again, but that didn't work. I tried resetting my iPad by holding both the on and the off switch down until the apple appears...still no help. I went to my PC, and logged into my account and viewed my email without any problem. Is this a problem with my iPad or Yahoo? I called a Yahoo line, and was told I had reached the wrong extension, since it was a line for technical assistance only, and then he hung up. What can I do next?

  • Cannot get mail using iCloud.  Says no password provided for iCloud, to go to Mail Account Settings and enter a password, even though I've already done this.  Very odd.

    Cannot get mail using iCloud.  Says no password provided for iCloud, to go to Mail Account Settings and enter a password, even though I've already done this.  Very odd.  Am I doing something wrong?

    I doubt you are doing anything wrong. First day glitches 
    Reset the device.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    Make sure you have Mail selected here >  http://www.apple.com/icloud/setup/

  • HT1430 receiving message "cannot get mail. account ... is in use on another device"

    Phone does not receive email. Instead I receive message "cannot get mail. Account ... is in use on another device." No problem receiving mail on all other devices.

    It is not a problem that is solvable by anyone. It is the way POP works. Set the polling time on your computer to 10 minutes or more and it will happen much less frequently. But it will still happen. Any time your phone tries to retrieve mail while your computer is actively retrieving mail you will get that message.
    If your ISP does not offer IMAP service there isn't much you can do. Most don't BTW. I run a mail server that supports IMAP, and so does Yahoo, Microsoft, Google and Apple. But a lot of ISPs don't because either they want you to use webmail so they can track your usage or they don't like the fact that IMAP keeps the master copy of all mail on the server, so you will use much more storage than with POP.
    One option is to get a gmail account and set it to retrieve your ISP mail. The read your mail with gmail. Google even lets you reply using your ISP's email address as the return address.

  • My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same ?

    My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .

    Hello there, Badboymbc.
    The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI

    I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI.  I have also been receiving  'Cannot send mail, an error occurred while delivering this message.

        Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

    gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

    paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday.  Thanks a million, take care. Robert.

  • Is anyone getting this message when trying to access Yahoo Email?  "Cannot Get Mail, The connection to the server failed?"

    Is anyone getting this message when trying to access Yahoo Email?  "Cannot Get Mail, The connection to the server failed?"

    I have Yahoo mail (POP) account.  Mine is working fine at present.  I do occasionally get asked for password while sending mail.  I have had your issue in the past and it usually clears up in a few hours.  Sometimes I sign out and then back in and it starts working again.

  • HT201320 keep getting message  on iPad 4, when opening mail "Cannot Get Mail" Help!

    I have my hotmail and gmail both set up on my iPad 4 3 G. Also had it on my iPad 1, before changing over to the 4. It has all been fine, until recently, where I keep getting a pop up window, upon trying to open my email. Message says: Cannot Get Mail, The mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info in Mail settings.  Then is has a OK button to press. I have checked and rechecked in my mail settings that the info is correct. Don't know what to do.  PS....I already had my two accounts synced together, so I see most mail, but cannot retrieve some mail I have placed into folders.

    Yahoo's been having persistently random issues for months. You can try just waiting it out, or delete and readd your yahoo account. When my accounts were affected I just used webmail to access my yahoo accounts until it cleared up.
    Chances are it's all on their end and really all you can do is wait it out.

  • When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

    When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

    google your mail providers settings and go over them 1 by 1 to make sure it's set correctly in your ipads mail account settings

  • HT2480 hi i am getting message that CANNOT GET MAIL  THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5

    hi i am getting message that CANNOT GET MAIL  THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5

    Talk to your IT department...
    Or if you're at University, talk to the computer team.
    Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu

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