Cannot get Mail. In I touc. The username or password of my mail is incorrect
Pls help me.
The mail is correct is the same mail with my
Blackberry, PC.
but whe I enter here in my I TOUCH I
can't send and receive mail.
I have exactly the same issue. Can connect via gmail's internet page, but Iphone, iPad and Mavericks wont.
Similar Messages
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And I keep getting messages that " the username or password for imap.gmail is incorrect
I Have a new I pad and I cannot set up email. I tried 2 different emails and I keep getting messages that " the username or password for imap.gmail is incorrect. What am I doing wrong?
I would delete the accounts and start all over again making sure to follow the instructions here.
http://support.apple.com/kb/ht4810
Sometimes, you have to go deeper into the settings and check the outgoing mail server setting as well, especially, if you cannot send mail.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional -
Having trouble adding a gmail account on my iPad. This would be a second email account. Keep receiving message that says username or password are incorrect but I know the are accurate. Any suggestions?
You might be better off deleting the account and starting all over again with the account. Here is a gmail help site that will take you through all of the set up steps.
http://support.google.com/mail/bin/answer.py?hl=en&answer=77702 -
Gmail Cannot Get Mail...please help!
My iPhone and MacBook Native Mail apps both stopped responding to my main Gmail account. I have tried everything from deleting and re-adding the account in question, to restoring my iPhone (iOS 4), and setting it up as a new phone. I have checked my account settings through Gmail, and even changed my password. The error message I receive is:
Cannot Get Mail
The user name or password for "[email protected]" is incorrect.
or
Cannot Get Mail
The User Name or Password for "imap.gmail.com" is incorrect.
Again, I have logged in and out of my main account through the website with no problems. I am not sure what to do now.I have a similar issue although mine seems to point towards the fault of Gmail.
I am using mail on 3 different devices
-iPhone 4 (current update)
-iPad 3G (current update)
-iMac 21.5" model (all current updates)
I use a work e-mail AND a personal e-mail, both through Gmail. My work and personal e-mail addresses have been working fine for quite some time. Yesterday however all of the sudden I am getting the same error "the username or password for "[email protected]" is incorrect". This is ONLY my work e-mail, my personal is still working fine on all 3 devices (which leads me to believe it's Gmail with the problem, not my devices). Not sure what to do and google does not have a support phone # or e-mail that i can find. If anyone can help that would be awesome. -
my ipad 2 says "cannot get mail the username or password for sky is incorrect" but it is correct. My BT mail is fine. HELP
Try deleting and recreating the account on your iPad.
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"cannot get mail" The username or password is incorrect?
"cannot get mail" the username or password is incorrect?
I got it going again... What I did was recreate my iCloud "[email protected]" email address through the "advanced" method on the ipad.
So, it was Settings > Mail, Contacts, Calendars > Add Account > iCloud > Then went manual from there on out. (Didn't use the suggested email address and created my own.)
I created a NEW me.com email address. Nobody had my old one, so it's just as well... This may not work for some people...
..and thanks for your reply Souad H...
All the best!!
-W -
My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect
My iphone 4s is saying "cannot get mail" The username or password is incorrect.
I did reset my password yesterday on my main computer but tried on my iphone and now can't get mail ?Hi Cherie,
I had EXACTLY the same problem for more than two weeks, that was NOT solved by speaking to BT 'Tech Support' - they kept saying that the problem was the fault of Apple - untill I finally got some help from them today (Mon 7th Oct).
The error message I got - despite ALL settings on my iPhone(5) and iPad(4) being absolutely correct - was this:
'Cannot Send Mail', 'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
The only solution I got - eventually - from BT is to delete the above account fro the device and 're-install' it again, but THIS time use the 'Yahoo' option from the list of choices rather than 'Other'.
When I did this and entered the relevant Name, E-Mail Address, Password, and Description (you can call the account whatever you like), I selected 'next', then I got the word 'Verifying.......' appear after a few seconds, and then I saw the four 'blue tick marks' appear next to my entries.
These 'blue tick marks' confirm the verification that your details are correct.
The next time you open your e-mail client on your iPhone or iPad you shoud see your ****@btinternet.com e-mail account in the list of e-mail accounts on your phone (if you have more than one) with a Yahoo icon next to whatever name you chose to call it. If you already have a Yahoo! account (like me) it is probably a good idea to call the 'BTYahoo' account, BT or something, rather than keep the default 'Yahoo' name otherwise you will have two with the same name in your accounts list.
You SHOULD eventually get back ALL the e-mails that were previously in your inbox, as well as some 'extra' folders that you probably did not have when you first set up the account on your iOS device.
That is what happened when I reinstalled my account, so I hope this works for you.
Bob -
Cannot get mail-the gmail username or password is incorrect
What does it mean when my iPad cannot get mail?
It means that there is an error in your server settings, specifically the username or password is incorrect.
Preferences > Accounts > Google Account Settings > Re-enter proper account name and password.
Are you using two-step verification for gmail? If so, see this thread:
The New iPad: Password Incorrect for all Gmail Accounts -
I Keep getting an onscreen message that says "CANNOT GET MAIL,the username or password for AOL is incorrect". What do I do?
Hello MSPETE50,
Thank you for using Apple Support Communities.
I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
Jeff D. -
HT3228 Cannot get mail username or password is incorrect but both are correct
My bellsouth.net email was hacked. I was unable to access it on my iphone. "Cannot get mail the username or password is incorrect". I called bellsouth and had my password changed. The email account works on att website and windows live mail. Even after changing the password in settings on the iphone, I still get the same error message.
Hello Cruise2013,
Being able to to send and receive email is definitely an important feature of the iPhone. Here are some steps that may help:
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
You can find the full article here:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
The article ends with gaining information from your Email Provider. I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings.
I hope this helps get you back on track!
Best,
Sheila M. -
Why won't my emails come through the message I get is cannot get mail username or password incorrect yet they are right
Hi, 1crispycracker.
Thank you for the question. The easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Hope this helps,
Jason H. -
Why does my iphone4 say cannot get mail the user name or password for hotmail id incorrect
Why does my iphone4 say cannot get mail, the username or password is incorrect? When it is correct
Settings>Mail, Contacts, Calendars. Select the account to modify and correct the problem there.
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I cannot get mail or send email on my I pad message says username or password for imap.gmail is incorrect
Be sure you use Google's settings from:
https://support.google.com/mail/troubleshooter/1668960?hl=en&ref_topic=1669040#t s=1665018
The key is to be sure you have enabled IMAP on your GMAIL account. Follow the instrunctions on that link. Then be sure to check the Advanced settings from:
https://support.google.com/mail/answer/78892?hl=en -
I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.
It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7 -
I can no longer send mail....today I cannot get mail..., I can no longer send mail....today I cannot get mail...a message pops up that says:A copy has been placed in your outbox.Sending the message content to the server failed....any help?
How long has it been going on? I've had my yahoo mess up and if i wait a bit it resolves itself. Yahoo is doing something with their servers and it messes with your mail if your mail happens to be on one of those servers.
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I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason
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