Cannot get mail message on 3G connection only?

When I try to check mail on 3G connection, it says my password or user name is incorrect. It works fine over wireless. I've tried reentering the password and reconfiguring, but nothing works over 3G.

Hey skrobichaud,
The following article goes over what might have prompted the "account Telus is in use on another device" message you're receiving on your iPhone:
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/TS2621
Cheers,
David

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Why do I get the message "cannot get mail" when trying to connect to microsoft exchange server.

Why do I get the message "cannot get mail" when trying to connect to ms exchange server?

Hard to say. Has it ever worked? Maybe your account has mobile e-mail disabled. Maybe ActiveSync isn't set up properly on the server. maybe the correct ports are not open on the corporate firewall.
You will have to talk to your IT department.

I changed my gmail password after suspicious activity was detected. It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message). I've tried changing my phone settings to the new password, but no good.

I changed my gmail password after suspicious activity was detected. It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message). I've tried changing my phone settings to the new password, but no good.

Hello there dinadinadina,
It sounds like you have modified the password settings for your Gmail account after changing the password. Thats where I would have started too. Next I would restart the device and test it one more time, and then remove and add the account again in Settings:
Get help with Mail on iPhone, iPad, and iPod touch
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Take care,
Sterling

Cannot get mail message, then later I get mail

Cannot get mail message for all accounts, then later without doing anything I get my mail a couple of hours late. Have screen shot but can't seem to insert it here.

Hello there dinadinadina,
It sounds like you have modified the password settings for your Gmail account after changing the password. Thats where I would have started too. Next I would restart the device and test it one more time, and then remove and add the account again in Settings:
Get help with Mail on iPhone, iPad, and iPod touch
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Take care,
Sterling

HT1430 on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve mail

on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve mail) Ive done the turn on and off thing,thanks

i had this problem a couple times. Try:
1) to restart your iPhone (turn off and then on)
2) connect to a different network or use cellular (it may be a network problem)
3) delete your mail account from Mail app, and then add it back in
4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
hope this helps. cheers!

HT1694 cannot get mail... the connection to the server failed

cannot get mail... he connection to the server failed

Nether can I I think the update IOS7 is kind of
effecting my iPhone (4) can someone who knows what their doing
help me?!?

Suddenly I consistently receive 3 or more "Cannot Get Mail" messages but all messages are received

I have over a dozen email accounts on my iPhone, a mix of godaddy, gmail... imap and pop. All of them were working fine, and then last week I started getting "Cannot Get Mail" messages, 2 or 3 back-to-back, every time mail is retrieved.
The thing is, I am receiving all messages from all mail accounts, despite these messages. So I have no way of knowing which service they are a result of. I have gone into settings to each account and resaved it, to see if the validation would fail on any, but all are fine.

Have checked them online

"Cannot Get Mail...the connection to the server has failed"

On my iPad 3, "Cannot Get Mail....The connection to the server failed" .... This is the message I get when I try to retrieve or send an email. My wifi is connected and has a strong signal. Safari works well. If anyone has the solution to this problem...please help! I have not received any email since Oct. 13th. My mail is coming thru on my cellphone and laptop just not my iPad 3. Any suggestions??

What kind of mail account is it? e.g. yahoo, hotmail, gmail etc.
Also it sounds like an issue with the incoming mail server so as Lawrence Finch kindly suggested make sure all settings are correct.

Microsoft Exchange email stopped working "Cannot Get Mail" message

About 4 days ago my work email stopped working altogether. Every time i open the application, a message 'Cannot Get Mail - The connection to the server failed.' appears. This happened about a day after i installed 2.2 firmware.
I spoke with my IT department and they haven't made any changes on the server.
I deleted all mail accounts on my phone but to no avail. I did a complete restore of the phone and it still doesn't work.
I had my phone replaced yesterday for a different issue, it came with 2.1 software and i still was not able to connect to the server.
One more thing, when i initially set up the account, i get an error message 'Unable to Verify Certificate'.
The email was working fine for about three months before that.
Any help would be very much appreciated since it's my work phone and i rely on having access to my email everywhere i go.
Thanks,
Message was edited by: imbGraff

Try rebuilding the mailbox. This can take awhile if you have a lot of mail.
Rebuild mailbox
https://discussions.apple.com/message/20180176#20180176

Cannot get mail for single email account only

Hi everyone.
I have three email accounts on my iphone 4s(1 gmail, two hotmail).
I get the 'Cannot Get Mail - The connection to the sever failed' message when I acess one of my hotmail accounts.
I do not get this message when I access the gmail and other hotmail accounts. My other accounts push and recieve email normally.
I noticed this problem since yesterday.
I have:
turned my phone on and off
reset my iphone
deleted and re-added the hotmail account to my phone
and nothing has helped.
Can anyone help me with this issue?
Thanks

I've been having the exact same problem with one of my hotmail accounts on my iPhone 4. Actually my @hotmail email is working, but my @live is not.
I've tried the solutions you've listed as well with no resolve.
This happened suddenly after a year of working just fine.
Anybody have some ideas? Since the other emails are working would it be logical that it's with the email server and not the phone?
Thanks!

"Cannot Get Mail" message

I am using an iPhone5 and keep getting a message that says cannot get mail as username or password are incorrect. They're not!have tried deleting and reinstalling but this doesn't work either. Have also reset phone no luck!I am receiving my Sky emails on both my iPad and MacBook so can't understand why phone won't work?Any help would be appreciated...thank you!

Having the same issue as well. Says my password is incorrect. Have tried accessing the sky email via their website, but it won't let me progress past the confirmation of details screen, where I have to agree to the terms and conditions.. Just returns to the sky help page. this is becoming a serious issue as I cannot access any of my emails . Have also deleted the account on iPad and tried with a yahoo account, but still no joy. Anyone found a fix for this yet?

On my I pad I cannot get mail.screen says'the connection to the server failed'.no other problems except I cannot download new apps

On my I pad cannot get mail. Screen says 'the connection to server failed.No problem with others except I cannot get new apps.

Hi David,
Based on your description of the issues, you may want to verify that you have an active network connection (either WiFi or cellular). You may find the following articles helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Regards,
- Brenden

Cannot get mail message only with hotmail

every time I try to read my hotmail i receive this message, everything was working perfectly until a month ago and then I stop receiving push notifications, and isn't syncing with hotmail server
anyone knows any solution to this problem. I even restore my iPhone 4 but it still not working only works with my gmail account

Unless you are accessing your Hotmail account as an Exchange account with the iPhone's Mail app, you've never had Push notifications with your Hotmail account nor synced the account with the Hotmail server. Push access for received messages and syncing server stored mailboxes with the server is supported when accessing the account as an Exchange account only.
Email account settings are included with your iPhone's backup. If there is a problem with the account settings on your iPhone and/or with your iPhone's backup in regards to this particular data, restoring your iPhone with iTunes from your iPhone's backup will also restore the problem putting you right back where you started.
Have you tried deleting and manually recreating the account on your iPhone?

Cannot get Mail using a shared connection with a PowerBook

This is one of them problems with lots of potential causes, but I have to start asking somewhere.
I am in a temporary work location. There is no wireless access available, but there is an available copper connection.
I plug my trusty old G4 Titanium PowerBook into the ethernet and configure it to share the connection thru its AirPort Card to my iPad (original)
I can get to web sites with iPad Safari, so that says that the connection is working, but the iPad Mail app cannot connect to anything. It sits and spins and then says "The mail server "mail.whatever.org" is not responding. Verify that you have entered the correct account info into Mail settings."
I know the Mail info is correct because it will connect and operate with no problem when I am at home, connecting to my own AirPort network.
Any ideas or suggestions ?

The available ethernet is an open DHCP network, so I just set the Network/Ethernet to DHCP and everything there just works.
Next I went to Sharing/Internet Sharing. I set the "Share your connection" control to "Ethernet" and in the "To computers using" control, I selected "AirPort".
In AirPort Options, I gave the network a name, set Channel to Auto, enabled WEP with a 40-bit key and set a password.

Cannot get mail message for gmail

Hi
I am having problems with mail where I am receiving this message:
There may be a problem with the mail server or network. Verify the settings for account “@gmail.com” or try again.
The server returned the error: Mail was unable to log in to the IMAP server “imap.gmail.com” using “Password” authentication. Verify that your account settings are correct.
The server returned the error: Too many simultaneous connections. (Failure)
The password is correct and I can log on to gmail directly and not have any problems.
I also have another email account for a business from a seperate server that never has any problems so I know that it is not an internet connectivity problem.
Does anyone know how I resolve this issue?
Thanks in advance

Hi PrimalKitty,
You may get this error message if you are accessing your Gmail account from multiple devices, even if your settings are configured correctly. You may find the following article helpful:
Apple Support: Using a Gmail account on multiple devices
http://support.apple.com/kb/TS2976
Regards,
- Brenden

Cannot get mail message on 3G connection only?

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