"Cannot Get Mail...the connection to the server has failed"

On my iPad 3, "Cannot Get Mail....The connection to the server failed" .... This is the message I get when I try to retrieve or send an email. My wifi is connected and has a strong signal. Safari works well. If anyone has the solution to this problem...please help! I have not received any email since Oct. 13th. My mail is coming thru on my cellphone and laptop just not my iPad 3. Any suggestions??

What kind of mail account is it? e.g. yahoo, hotmail, gmail etc.
Also it sounds like an issue with the incoming mail server so as Lawrence Finch kindly suggested make sure all settings are correct.

Similar Messages

  • HT4623 On my I Pad I get this message in my email: Cannot get mail.  connection to the server failed.

    I have updated my ipad.  Any ideas on what I can do?
    Trouble:  On my I Pad I get the message:  Cannot get mail.  Connection to the server failed.

    READ OTHER POSTS.  THANK YOU.  IT WAS ONE OF MY EMAIL ACCOUNTS.

  • HT1277 why i cannot set up my exchange account into my iphone 4s.  everything that needs to input has been provided right, but error says cannot get email not connected to the srver.where seems to be the problem?pls help.btw,i have an outlook for macbook

    please help me find out the solution to the problem.
    My iphone 4S was not able to fetch mails from the server ( outgoing and incoming)
    I was trying to configure my exchange account and follow all the procedures correctly but am having trouble in sending and receiving mails as the error says " cant get mails cannot connect to the server?  where seems to be the problem?
    Have read from the support services that if you using a Pop3 account into another device which I did ( my email was configured via outlook for mac in my macbook) there might be a lock out problem and cannot get emails on the second device which is my iphone?  ( I want to set up my exchange account to my iphone so wherever and whenever i go i cant still access to my email easily. Please help.

    No one seems to be hearing what Big Q is saying.
    He can pair his iPhone to his Macbook, but cannot CONNECT. He's NOT asking for alternative solutions, like Wi Fi.
    I am able to both pair and connect my one one Macbook to my other one, but I can only pair but not connect my iPhone or iPad to either Macbook. So I have the same problem. But I can pair and connect my Macbooks to other Bluetooth devices, like my ancient Nokia cellfone, or my Bluetooth HP printer.
    It's irrelavent that I can instead use a direct USB cable or Wi Fi between my Macbooks and my iPhone/iPad - why can't I use Bluetooth? If Apple does not allow Bluetooth between it's Macbooks and other Mac devices, then why have Bluetooth at all? Does my iPhone have Bluetooth only so that I can pair and connect to my my non Apple mobile handsfree car kit, or communicate easily with the dreaded Apple enemy Samsung, or what?
    Make no mistake , I am a diehard Apple fan, but this Bluetooth non compatibility issue appears shortsighted and seemingly pointless. Why does Apple not just say why they created the non compatibility, or have a message on the Bluetooth setup programme which simply and clearly says "don't bother wasting hours of your time trying to pair and connect your iPhone to your Macbook, because we don't allow that anymore, reason being that............"?
    As a first time user of this Forum I am surprised at the intolerant and highhanded tone of some of the replies  to what is a legitimate question, that is obviously plagueing many, many other Apple users.

  • Cannot get a home connection and the speaker icon illuminates each time

    I cannot get a reception at home sometimes. When this happens, the speaker icon illuminates. Is this Apples way of idenfiying the problem.

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  • Can't get MAIl to connect to Onetel server

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    +OK rslrimap1msp  All emails need to go out using gmail or MobileMe. The incoming is OK.
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    Please follow these directions to delete the Mail "sandbox" folder.
    Back up all data.
    Triple-click the line below on this page to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
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    Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • Hotspot problems. Cannot get computer to connect all the time - any help?

    I use hotspot to connect my pc. Sometimes it shows as a poor signal. Any suggestions?  I live in the country so have limited options.

    may be this will help
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  • Mail displaying the message "cannot get mail the connection to the server failed" Help!!!

    Hi
    Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
    I have rebooted my phone, deleted and readded the accoutns and even reset my network settings to factory seeting but nothing works. A few hours ago it randomly started working again but has since stopped.
    Please Help!!!

    Contact Microsoft to see if Hotmail is having any issues.
    The issue described is not an iPhone or iOS issue.

  • Google Apps (paid) cannot get mail

    I pay for Google Apps for Business, which includes sync. It has worked great on my 4S and iPad. My Google Apps dashboard has enabled all mobile devices. Today I got a 5S and when I set it up (correctly) I keep getting the dreaded "Cannot get mail. Connection to the server failed." message. I am losing my mind, have tried everything but it wont work and I am forced to set it up as a regular free gmail account (no sync, no push email) instead of an Exchange account. To repeat, I pay for Google Apps for Business. Please folks I am desperate!

    Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha

  • Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail

    I've got an iPhone 3GS and I'm using Hotmail.
    I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
    Could anyone spell out in layman's (non-IT) terms what I might be able to try?

    Who is the provider? Do you have two-step verification turned on? Did they change something on their end?

  • On my I pad I cannot get mail.screen says'the connection to the server failed'.no other problems except I cannot download new apps

    On my I pad cannot get mail. Screen says 'the connection to server failed.No problem with others except I cannot get new apps.

    Hi David,
    Based on your description of the issues, you may want to verify that you have an active network connection (either WiFi or cellular). You may find the following articles helpful:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    Regards,
    - Brenden

  • TS3899 cannot get mail.....The user or password for AOL is incorrect

    Cannot get mail....The user or password for AOL is incorrect

    Hello MSPETE50,
    Thank you for using Apple Support Communities. 
    I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out. 
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Regards,
    Jeff D. 

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  • Cannot get mail, but email is still retrieved

    I see several threads on a similar topic, but not on this specific issue.
    I have two email accounts set up on my phone. When I am using my email, I get the "Cannot get mail. Connection to servers failed" popup intermittently. The weird thing is, I'm still getting all of my mail, so this popup is particularly annoying, since it is providing me, repeatedly, with false information.
    I already deleted one of my email accounts and reentered it, but the problem persists. Really don't want to do it for my other email account too, but I guess I would if you guys said I really had to.
    This is just about the stupidest problem I have ever had with my iphone.

    OK. Did it. I was only reluctant because my gmail account sometimes locks me out when I do that.
    Now both Hotmail/outlook and gmail have been deleted and re-added. The problem persists.
    Any other thoughts?
    PS, thanks for the quick response!

  • Using Chromebox, cannot get P1105w to connect to network

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    Say thanks by clicking the Kudos thumb up in the post.
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