Cannot get mail to save password

Cannot get mail to save password although entered in preferences and account, saved it does not save
Also, notes on iphone and lap top not syncing, tried everything
OSX version 10.9.1

Hey there erginc,
It sounds like your computer is not saving your password for your iCloud account in the System Preferences. I found this article and recommend the steps within:
Mail (Mountain Lion): If your password is not saved
http://support.apple.com/kb/PH11775
If you click “Save password” in a dialog in Mail but still have to enter your password, there are a couple of things you can try.
Open Keychain Access, and then locate and delete the mail account password item. While in Keychain Access, you can also choose Keychain Access > Keychain First Aid to verify and repair keychain settings.
Open Disk Utility, and then select the volume (for your hard disk or disks) in the list of disks and volumes. Click First Aid and then click Verify Disk. If necessary, click Repair Disk. Then send yourself a test message.
The title mentions Mountain Lion but the steps are relevant to Mavericks as well.
Thank you for using Apple Support Communities.
All the very best,
Sterling

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TS3899 Message keeps appearing " cannot get mail, ID or password incorrect" but getting email just fine

I recently upgraded to IOS 5, as well as connected to a cable network instead of dsl, updated iTunes and sync'd my iPad to my Windows XL and got on board with iCloud. Now I keep getting a message that says, " cannot get mail, user ID or password incorrect" with options of choosing OK or going to settings. If I choose the settings, it brings me to account info with my email address and password ( dots) Then if I erase the password and put it back in, it says it's incorrect and if I save it, I may not receive or send mail. If I go directly to my account from the settings icon, and erase my password there instead, and then re- enter it, then it verifies it. Regardless of anything I do, the same message keeps popping up and is very annoying, as well as interrupting. What's wrong, please?

Thanks for answering, but I should've clarified... The message keeps popping up every couple of minutes. Sometimes as soon as I click OK, it comes back again. I tried deleting the account and re-entering it again, but that didn't work. I tried resetting my iPad by holding both the on and the off switch down until the apple appears...still no help. I went to my PC, and logged into my account and viewed my email without any problem. Is this a problem with my iPad or Yahoo? I called a Yahoo line, and was told I had reached the wrong extension, since it was a line for technical assistance only, and then he hung up. What can I do next?

HT3228 Cannot get mail username or password is incorrect but both are correct

My bellsouth.net email was hacked. I was unable to access it on my iphone. "Cannot get mail the username or password is incorrect". I called bellsouth and had my password changed. The email account works on att website and windows live mail. Even after changing the password in settings on the iphone, I still get the same error message.

Hello Cruise2013,
Being able to to send and receive email is definitely an important feature of the iPhone. Here are some steps that may help:
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
You can find the full article here:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
The article ends with gaining information from your Email Provider. I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings.
I hope this helps get you back on track!
Best,
Sheila M.

Error messages, cannot get mail. server failed. password incorrect.

my iphone comes up with an error message that says "cannot get mail. the connection to the server failed", i always press ok. then the iphone says that my email "password incorrect" when I know it is not incorrect. i have typed the right one multiple times but i am not able to get mail for this certain email address. it is a windows live (hotmail) account. I have another gmail account that is working fine so far. i have tried all the trouble shoot tutorials on the apple website, nothing worked yet.... Please help!

i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
host name: outlook.com
SMTP (Outgoing mail server): stmp.live.com
Server port as 995
When I put all of that in, it worked. Hope that helps!

Cannot Get Mail Username or Password incorrect even if info are correct

I have a Gmail account witch use to work on previous iPhone system (1.X). Now that I upgrade to (2.x) the mail app seems to be completely crazy. It tells me that my information are incorrect (password or username). I reset my email account probably 20 times, reset network preference 20 times even changed password in my gmail account. I tried to set my email account with POP protocol or IMAP protocol but nothing works. I've been googling for maybe a day and try many possibilities that you can find on internet.
for example:
create new email account: NO SUCESS.
change Gmail password: NO SUCESS.
Restore iPhone: NO SUCESS.
Restore network setting (iphone): NO SUCESS.
set up with POP or IMAP: NO SUCESS.
Initially sync mail settings from computer in iTunes: NO SUCESS
Manually enter the mail account settings directly on iPhone: NO SUCESS
Deleting and then manually recreating your account on your iPhone: NO SUCESS
What to do????
P.S: I have a Yahoo email too I can receive email but can't send anyone.
Gmail or Apple has to wake up.
Message was edited by: Claye Feld
Message was edited by: Claye Feld
Message was edited by: Claye Feld

Hi Claye, you might try navigating to the SMTP settings for your GMail account
and manually re-enter the account;'s username and password in for the
smtp.gmail.com Server.
Folks who have done that today have reported success in getting their GMail
to send properly.
While you are at it, you might also turn ON the AT&T SMTP Server shown at the very
bottom of the Secondary Servers list on your iPhone. It is OFF by default and often
helps in areas where you switch networks frequently.

Cannot get mail username or password is incorrect

I keep getting this message and there has been no change to my username or password. The next day he mail works then the same problem comes back.

Hello Cruise2013,
Being able to to send and receive email is definitely an important feature of the iPhone. Here are some steps that may help:
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
You can find the full article here:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
The article ends with gaining information from your Email Provider. I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings.
I hope this helps get you back on track!
Best,
Sheila M.

I cannot receive mail and I get a message saying cannot get mail,username or password is incorrect.

I cannot receive and send mail. A message appears with username or password incorrect. I have checked these and they are correct.

Delete the account, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe! And then renter the username etc.

Cannot get mail says no password go to mail account settings

Cannot open Yahoo Mail, it says no password, please go to Mail Account Settings, that is configured already

Try Deleting the account and setting it up again.

HT1430 why wont my emails come through and the message i get is cannot get mail user name or passord is incorrect when it isn't

Why won't my emails come through the message I get is cannot get mail username or password incorrect yet they are right

Hi, 1crispycracker.
Thank you for the question. The easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Hope this helps,
Jason H.

Anyone getting message "cannot get mail" on iphone using yahoo?

Couple of days back when I tried to log into my yahoo.com mail account, I received a full screen message that yahoo.com thought my password was compromised and requested I supply a new one. I didn't look at the url to see if it was from yahoo.com or trustworthy (darn it!). I decided not to change my password and was allowed to go on to yahoo.com mail. Then later when I tried to check my yahoo.com email from my iphone4, I got this message that "cannot get mail" and my password must be incorrect. I went back to the yahoo.com mail on my Macbook and, after getting the same warning message as before, I did enter a new password. Then tried to get into yahoo email on the iphone4 and succeeded. The next day, I tried to get into yahoo email from the iphone4 and I got the darn "cannot get mail" message on the iphone4. I've tried deleting the yahoo mail account on the iphone4 and reinstalling it, but no luck. Still get same message! Anyone know what to do?

Thanks
So how can I fix my iPhone Yahoo email?

Cannot get mail via Yahoo

I use Yahoo mail on my iPad and since yesterday I keep getting this error message:
"Cannot Get Mail. No password provided for (my account). Please go to Mail Account Settings and enter a password." I have entered the password. It shows up on the Mail Account settings as saved. I re-enter the password to no effect. I've deleted the mail account and created it again, still does not work. I only have the one mail account on the iPad. I am able to surf using Safari. When I try to send e-mail, I get this message: "Cannot Send Mail. The user name or password for (my account) is incorrect." Can anybody help please?

This happens in hotmail, too....if this ever happens to you folks again, go to
Mail, Contacts, Calendars>click on the account that is not working>scroll down to "outgoing mail server">click on the top "Primary server">re-input your password until it is verified>click "done" at the top
Should work just fine!!!!

Cannot get mail will not keep password

cannot get mail will not keep password

Use Keychain First Aid:
Open Keychain Access, located in Applications/Utilities
Choose Keychain Access > Keychain First Aid.
Enter your user name and password.
Select Repair and click Start.
If any problems are found run again to verify all repaired.
In Mail, when you add the password in the account window, you have to click out of the account to save. When you add the password in SMTP settings it saves automatically.

I recently changed my aol password and now I cannot get mail. When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open. How do I fix this problem?

I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.

It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

I changed my gmail password after suspicious activity was detected. It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message). I've tried changing my phone settings to the new password, but no good.

I changed my gmail password after suspicious activity was detected. It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message). I've tried changing my phone settings to the new password, but no good.

Hello there dinadinadina,
It sounds like you have modified the password settings for your Gmail account after changing the password. Thats where I would have started too. Next I would restart the device and test it one more time, and then remove and add the account again in Settings:
Get help with Mail on iPhone, iPad, and iPod touch
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Take care,
Sterling

Cannot get mail to save password

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