Cannot get mail username or password is incorrect

I keep getting this message and there has been no change to my username or password. The next day he mail works then the same problem comes back.

Hello Cruise2013,
Being able to to send and receive email is definitely an important feature of the iPhone. Here are some steps that may help:
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
You can find the full article here:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
The article ends with gaining information from your Email Provider. I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings.
I hope this helps get you back on track!
Best,
Sheila M.

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HT3228 Cannot get mail username or password is incorrect but both are correct

My bellsouth.net email was hacked. I was unable to access it on my iphone. "Cannot get mail the username or password is incorrect". I called bellsouth and had my password changed. The email account works on att website and windows live mail. Even after changing the password in settings on the iphone, I still get the same error message.

Hello Cruise2013,
Being able to to send and receive email is definitely an important feature of the iPhone. Here are some steps that may help:
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
You can find the full article here:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
The article ends with gaining information from your Email Provider. I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings.
I hope this helps get you back on track!
Best,
Sheila M.

I cannot receive mail and I get a message saying cannot get mail,username or password is incorrect.

I cannot receive and send mail. A message appears with username or password incorrect. I have checked these and they are correct.

Delete the account, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe! And then renter the username etc.

HT201320 cannot send mail, username or password is incorrect

cannot send mail, username or password is incorrect, but it is not incorrect!!! help

When does the message appear? Is it when you are in the email client? If so, go to Settings>icloud and be sure you are logged into the right icloud account.
Go to Settings>Mail, Contacts, Calendars - and in the Mail section, be sure your email account is defined. If it is, try deleting it and setting it up again.

I cannot send mail, username or password are incorrect. This is however not. the case

How can i get. my iPad to send mail again? I get the message that username or password are incorrect, but that is not.

When does the message appear? Is it when you are in the email client? If so, go to Settings>icloud and be sure you are logged into the right icloud account.
Go to Settings>Mail, Contacts, Calendars - and in the Mail section, be sure your email account is defined. If it is, try deleting it and setting it up again.

Cannot Get Mail Username or Password incorrect even if info are correct

I have a Gmail account witch use to work on previous iPhone system (1.X). Now that I upgrade to (2.x) the mail app seems to be completely crazy. It tells me that my information are incorrect (password or username). I reset my email account probably 20 times, reset network preference 20 times even changed password in my gmail account. I tried to set my email account with POP protocol or IMAP protocol but nothing works. I've been googling for maybe a day and try many possibilities that you can find on internet.
for example:
create new email account: NO SUCESS.
change Gmail password: NO SUCESS.
Restore iPhone: NO SUCESS.
Restore network setting (iphone): NO SUCESS.
set up with POP or IMAP: NO SUCESS.
Initially sync mail settings from computer in iTunes: NO SUCESS
Manually enter the mail account settings directly on iPhone: NO SUCESS
Deleting and then manually recreating your account on your iPhone: NO SUCESS
What to do????
P.S: I have a Yahoo email too I can receive email but can't send anyone.
Gmail or Apple has to wake up.
Message was edited by: Claye Feld
Message was edited by: Claye Feld
Message was edited by: Claye Feld

Hi Claye, you might try navigating to the SMTP settings for your GMail account
and manually re-enter the account;'s username and password in for the
smtp.gmail.com Server.
Folks who have done that today have reported success in getting their GMail
to send properly.
While you are at it, you might also turn ON the AT&T SMTP Server shown at the very
bottom of the Secondary Servers list on your iPhone. It is OFF by default and often
helps in areas where you switch networks frequently.

HT1277 I recently used icloud on my phone to back up my phone. After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message. It says cannot get mail, user name or passwork incorrect? What do I d

I recently used icloud on my phone to back up my phone. After I did that my gmail stopped working, so I deleted it and when I go to add my gmail account I get an error message. It says cannot get mail, user name or passwork incorrect? What do I do?

Hi,
Just wanted to say I found out the answer. I should have looked first to see if anyone else was having the same problem but I didn't.

Cannot get mail to save password

Cannot get mail to save password although entered in preferences and account, saved it does not save
Also, notes on iphone and lap top not syncing, tried everything
OSX version 10.9.1

Hey there erginc,
It sounds like your computer is not saving your password for your iCloud account in the System Preferences. I found this article and recommend the steps within:
Mail (Mountain Lion): If your password is not saved
http://support.apple.com/kb/PH11775
If you click “Save password” in a dialog in Mail but still have to enter your password, there are a couple of things you can try.
Open Keychain Access, and then locate and delete the mail account password item. While in Keychain Access, you can also choose Keychain Access > Keychain First Aid to verify and repair keychain settings.
Open Disk Utility, and then select the volume (for your hard disk or disks) in the list of disks and volumes. Click First Aid and then click Verify Disk. If necessary, click Repair Disk. Then send yourself a test message.
The title mentions Mountain Lion but the steps are relevant to Mavericks as well.
Thank you for using Apple Support Communities.
All the very best,
Sterling

TS3899 Message keeps appearing " cannot get mail, ID or password incorrect" but getting email just fine

I recently upgraded to IOS 5, as well as connected to a cable network instead of dsl, updated iTunes and sync'd my iPad to my Windows XL and got on board with iCloud. Now I keep getting a message that says, " cannot get mail, user ID or password incorrect" with options of choosing OK or going to settings. If I choose the settings, it brings me to account info with my email address and password ( dots) Then if I erase the password and put it back in, it says it's incorrect and if I save it, I may not receive or send mail. If I go directly to my account from the settings icon, and erase my password there instead, and then re- enter it, then it verifies it. Regardless of anything I do, the same message keeps popping up and is very annoying, as well as interrupting. What's wrong, please?

Thanks for answering, but I should've clarified... The message keeps popping up every couple of minutes. Sometimes as soon as I click OK, it comes back again. I tried deleting the account and re-entering it again, but that didn't work. I tried resetting my iPad by holding both the on and the off switch down until the apple appears...still no help. I went to my PC, and logged into my account and viewed my email without any problem. Is this a problem with my iPad or Yahoo? I called a Yahoo line, and was told I had reached the wrong extension, since it was a line for technical assistance only, and then he hung up. What can I do next?

Error messages, cannot get mail. server failed. password incorrect.

my iphone comes up with an error message that says "cannot get mail. the connection to the server failed", i always press ok. then the iphone says that my email "password incorrect" when I know it is not incorrect. i have typed the right one multiple times but i am not able to get mail for this certain email address. it is a windows live (hotmail) account. I have another gmail account that is working fine so far. i have tried all the trouble shoot tutorials on the apple website, nothing worked yet.... Please help!

i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
host name: outlook.com
SMTP (Outgoing mail server): stmp.live.com
Server port as 995
When I put all of that in, it worked. Hope that helps!

I cannot receive mail and the password is incorrect. I know my password, but it suddenly doesn't work anymore.I 'removed' all passwords. Still doesn't work.

I am totally frustrated with Thunderbird. All I want to do is send and receive email, but I always run into problems. This time I cannot send or receive emails because the password is incorrect. I haven't changed my passwords so why is this happening? I removed all passwords to my emails and Thunderbird still asks me for my password. I enter in nothing or my old password and still nothing. Please advise.

has your provider webmail? Try the passwort there. Maybe you have been locked out because you entered the wrong password too many times.
Maybe you are using the wrong username.
check if your e-mail provider has a step by step manual on how to setup an account with Thunderbird.

TS3899 I have IPod Touch and always get gmail username and password is incorrect when I try to access gmail. I tried deleting and adding new account, checked account via laptop which is good, checked network connections which is okay. Not sure what to do

I have an iPod touch and cannot access gmail. I always get username or password for gmail is incorrect. I am able to access gmail via my Windows laptop just fine. I tried deleting and adding a new account, verified that my network connections are working, bebooted my iPod, and verified that imap is enabled on my laptop. Not sure what else to do. Please help!!!

Try going to this link and see if the instructions there help.
https://www.google.com/accounts/DisplayUnlockCaptcha
B-rock

Suddenly, my droid razr says my yahoo mail username or password is incorrect.

This marks the third or fourth time this has done this. I used the mail before bed last nite, then I see a notification light a few hours later, look and it was a triangle error. Checked this morning and same issue. I've had this happen before where it suddenly "forgets" the username and/or password. I have 6 email accounts. 3yahoo, 2gmail, & 1 private. All other accounts work fine. I've checked my mail just fine with my iPad and computer simultaneously. I used to think it was a phone ing, but so many people are having the same with different phones. I haven't seen a solution yet. I've tried various manual settings. Don't think it's Verizon. Could be a combo of Verizon and android, during some cycle or server communication between the two. The first time it happened, I thought I had been hacked, now I know this is not the case. Anyone have any thoughts?
Solution:
The only one vie found so far is to change the password. This worked for me as I could access the account from other sources.

Hi Erpitt!
Let's get your email up and running correctly and without error messages. I know how important it is for me to get my emails in a timely manner, and I know how frustrating it is if this doesn't happen. I have some troubleshooting steps from you that other customers have found resolves the issue:
Manually set up the account by opening the email app and Menu / New Account / Other (Pop/Imap) and use the settings below...
•Incoming Server – imap.mail.yahoo.com
•Outgoing Server – smtp.mail.yahoo.com
•Incoming Port – 993 (requires SSL)
•Outgoing Port – 465 (requires SSL)
•Username: full email address ([email protected])
•Password: is the password you login to Yahoo! with the correct mail address.
Give this a go and let me know how it works out for you!
Thank you,
Christina B
VZW Support
Follow us on Twitter @VZWSupport

Cannot get mail says no password go to mail account settings

Cannot open Yahoo Mail, it says no password, please go to Mail Account Settings, that is configured already

Try Deleting the account and setting it up again.

HT1430 why wont my emails come through and the message i get is cannot get mail user name or passord is incorrect when it isn't

Why won't my emails come through the message I get is cannot get mail username or password incorrect yet they are right

Hi, 1crispycracker.
Thank you for the question. The easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Hope this helps,
Jason H.

Cannot get mail username or password is incorrect

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