Cannot get mail will not keep password

cannot get mail will not keep password

Use Keychain First Aid:
Open Keychain Access, located in Applications/Utilities
Choose Keychain Access > Keychain First Aid.
Enter your user name and password.
Select Repair and click Start.
If any problems are found run again to verify all repaired.
In Mail, when you add the password in the account window, you have to click out of the account to save. When you add the password in SMTP settings it saves automatically.

Similar Messages

Keep getting onscreen message CANNOT GET MAIL,the username or password for AOL is incorrect. what do I do?

I Keep getting an onscreen message that says "CANNOT GET MAIL,the username or password for AOL is incorrect". What do I do?

Hello MSPETE50,
Thank you for using Apple Support Communities.
I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
Jeff D.

My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect

My iphone 4s is saying "cannot get mail" The username or password is incorrect.
I did reset my password yesterday on my main computer but tried on my iphone and now can't get mail ?

Hi Cherie,
I had EXACTLY the same problem for more than two weeks, that was NOT solved by speaking to BT 'Tech Support' - they kept saying that the problem was the fault of Apple - untill I finally got some help from them today (Mon 7th Oct).
The error message I got - despite ALL settings on my iPhone(5) and iPad(4) being absolutely correct - was this:
'Cannot Send Mail', 'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
The only solution I got - eventually - from BT is to delete the above account fro the device and 're-install' it again, but THIS time use the 'Yahoo' option from the list of choices rather than 'Other'.
When I did this and entered the relevant Name, E-Mail Address, Password, and Description (you can call the account whatever you like), I selected 'next', then I got the word 'Verifying.......' appear after a few seconds, and then I saw the four 'blue tick marks' appear next to my entries.
These 'blue tick marks' confirm the verification that your details are correct.
The next time you open your e-mail client on your iPhone or iPad you shoud see your ****@btinternet.com e-mail account in the list of e-mail accounts on your phone (if you have more than one) with a Yahoo icon next to whatever name you chose to call it. If you already have a Yahoo! account (like me) it is probably a good idea to call the 'BTYahoo' account, BT or something, rather than keep the default 'Yahoo' name otherwise you will have two with the same name in your accounts list.
You SHOULD eventually get back ALL the e-mails that were previously in your inbox, as well as some 'extra' folders that you probably did not have when you first set up the account on your iOS device.
That is what happened when I reinstalled my account, so I hope this works for you.
Bob

"cannot get mail" The username or password is incorrect?

"cannot get mail" the username or password is incorrect?

I got it going again... What I did was recreate my iCloud "[email protected]" email address through the "advanced" method on the ipad.
So, it was Settings > Mail, Contacts, Calendars > Add Account > iCloud > Then went manual from there on out. (Didn't use the suggested email address and created my own.)
I created a NEW me.com email address. Nobody had my old one, so it's just as well... This may not work for some people...
..and thanks for your reply Souad H...
All the best!!
-W

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

Cannot Get Mail - user name or password incorrect

I'd been downloading my gmail successfully all day. At 3:19 pm I got the above message and no more emails have been loaded. Dozens have showed up on my desktop, but the iPhone just gives me this error message, even though it was working normally and I hadn't changed a thing. Tried resetting etc. A second gmail account still works. I've had the same user name and password since I bought the phone, and nothing new's been added lately. Help!

This is a new phone and because my new laptop is 6 weeks late I tried to access my e-mail account direct thriu iphone without using a computer in the setup. I didn't want to reset when my PC arrived.
The mail screen is now limited to "Mailboxes" or "Inbox", the other options such as Google Yahoo etc have been unavailable since the screen stuck.
I have a constsnt stream of similar error message "Cannot get mail" "The username or password is incorrect" and it displays my typos in inputting my e-mail address wrongly so I know it is all my own fault.
I have used the de-freezing method and nothing happened. in the interim I borrow a laptop and at a push I can access my email account through safari but that is really slow and I would like to fix this.

My ipad says "cannot get mail the username or password for sky is incorrect" but it isn't. can anyone help with this please

my ipad 2 says "cannot get mail the username or password for sky is incorrect" but it is correct. My BT mail is fine. HELP

Try deleting and recreating the account on your iPad.

Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok

Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok

Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha

Yahoo mail will not accept password on new iphone 5

Yahoo mail will not accept my password and load e-mails. What to do?

I e-mailed Yahoo for help with Yahoo mail and was given the following instructions: Remove Yahoo account from your iPhone, turn the phone off and back on, and then re-add to trigger a re-sync on your Yahoo acccount. This worked with no problem!! I was also given a link for a Yahoo Help article which I have included below. For those of you who are having issues, I hope this solves them!
http://help.yahoo.com/kb/index?page=content&id=SLN3702&locale=en_US&i=dKjQ5CeHO8 g6cRFdl9iwjQ==

Mail will not retain password

My assistant and I have run mail for a year with no problem until recently. About 2 weeks ago Mail on her iMac OS 10.3.9 would ask for her password approximately every ten minutes. Yesterday my eMac OS 10.3.9 started exhibiting the same behavior. Any solutions?

I'm having the same problem on my G4 with 10.3.9. I had no problems until recently. I have three different mail accounts, and every so often Mail will ask for the password for one or the other account. It doesn't happen every time it checks for mail and not for the same account every time. The message that it gives is:
The POP server “pop.sbcglobal.yahoo.com” rejected the password for user...
For example, I just ran Mail and it checked for mail fine. I then clicked "Get Mail" and one of the three accounts were rejected. I cleared that, clicked get mail, and a different account was rejected. I have run Keychain First Aid a couple of times. This is really weird and frustrating.

Cannot get mail even after changing password

I have not been able to get incoming mail on either of my iMacs. I can send but not recieve. My iPhone and iPads do get mail but neither iMac. I have read here to change password. I did that and it is the same. This has been going on for 3 days now.

Replying to myself. I went onto my iMac and manually enetered the server imap.mail.me.com in the advanced section. It still shows the p01-imap.mail.me.com but somehow it works now.

I cannot get online-does not accept password-any help??

I cannot get online. Network status lights are all red. Even if I connect with an Ethernet cord. When I enter a password, it does not accept it. A new window opens and asks for the password.

So how are you connected to the internet? Have you repowered your modem? have you repowered your router? if it does accept your password then the password you entered is incorrect.

HT6058 ipad 4 downloaded 7.0.4 and "wifi will not connect at work" and "will not keep password at home?"

Since I downloaded 7.0.4 onto my iPad 4th gen. the wifi has been unstable.
The wifi will not consistently connect as a "guest" at work and will NOT maintain
the password for my wifi at home. Prior to the update to 7.0.4 this iPad never
had any wifi issues! I have tried all of the tactics of resetting wifi, re-downloaded the entire
7.0.4 and with the same wifi issues? At this point my iPad is useless to me without wifi!!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Extra tab appears on home page saying ant download successful. Cannot stop it from appearing. Pop-up says firefox update available, cannot disable. Will not keep changes about disable upgrades.

When I open mozilla firefox, an extra tab appears that says ant upgrade download successful. I had set that do not accept upgrades. It upgraded and I cannot eliminate the tab from appearing on my homepage. I always have problems when I take a Mozilla update so I tried to disable. I keep getting a pop-up telling me one is available and I should take it. I am trying to not change my service.

When I open mozilla firefox, an extra tab appears that says ant upgrade download successful. I had set that do not accept upgrades. It upgraded and I cannot eliminate the tab from appearing on my homepage. I always have problems when I take a Mozilla update so I tried to disable. I keep getting a pop-up telling me one is available and I should take it. I am trying to not change my service.

Mail will not add passwords

when i try to add passwords for my account in mail preferences they won't stay--i am always prompted to give password each time--when i go back into mail preferences the passwords are not saved, even though i have checked to save them

Open /Applications/Utilities/Keychain Access, choose Keychain First Aid from the application menu, and proceed to repair the keychain. If that doesn’t work, try removing the password entry from the keychain and letting Mail create it again the next time it asks for it.

Cannot get mail will not keep password

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