Cannot get MF4890w to stop printing double sided. HELP!

I print from various applications and from MS Word there is no 2-sided option to uncheck...even in every dialoguw box and window I try and find one. It printes double sided EVERYTIME and it is starting to actually waste paper as I am having to reprint several times to no avail.
How can I completely disable two-sided printing on this machine?
Thanks

Hello BigBevo,
I'm sorry to hear about the difficulty with enabling 1-sided printing and am glad to help. A common cause of the issue can be due either to the Print Side setting requiring adjusting or confirming that single-sided printing is enabled in the printer driver for your operating system. Depending on your OS and version, the setting may be found on the Finishing tab of the driver in Windows, or, as a radio button under Print Style in the Basic drop-down menu of the Print dialog box on a Mac.
To review how to check the Print Side setting and if Print Side Priority is set, click here.
Once reaching the FAQ area you can access the Article, "Selecting the Print Side (MF4890dw/MF4880dw Only)" by typing in the article name.
However, if further assistance is needed, please Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hello kanataorganics,
Welcome to the HP Support Forums!
I see that when you use ePrint, via Google Cloud printing, the documents are printed two-sided. Are you using a computer, mobile device, Chromebook, etc, to access the printer?
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I work on behalf of HP
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asp29,
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Unable to Print in Color or Unable to Auto-Duplex (Two-Sided Printing Fails) after installing the UP...
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HP Color LaserJet CP2025dn/x Printers - Configure Auto-Duplex, 2-sided Printing On Both Sides
I am an HP employee.
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Please mark the post that solves your problem as Accepted Solution

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Hi,
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hello Toosweet
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Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
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You should post here for Apple to get your feedback:
http://www.apple.com/feedback/

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{Personal Information Removed}

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Cannot get MF4890w to stop printing double sided. HELP!

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