Cannot get my airport express to work

The amber light keeps blinking and cannot get it to sync to the WiFi system at home. Was working fine at our last home but just cannot get it to sync. Any suggestions?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.

Similar Messages

I lost my internet last night and now i cannot get my airport express to work

i lost my internet last night and now i cannot get my airport express to work it is blanking yellow on /off

Have you tried AirPort Utility it the Utility folder? If so, what was the result?

I cannot get my Airport Express to accept wireless clients.

I cannot get my Airport Express to accept wireless clients. After resetting to factory default and reconfiguring, it works briefly but then stops again.
The Airport Express is on the second floor of my house and is seen by Airport Utility. Using a LAN cable with the Express works no problem.
My network is created by an Airport Extreme (ground floor) and extended by a Time Capsule (first floor)
Have run through all settings repeatedly and as I said I can get it to work briefly by resetting and then reconfiguring, but after a short while again my iOS devices can no longer connect and revert to cellular.

I cannot get my Airport Express to accept wireless clients. After resetting to factory default and reconfiguring, it works briefly but then stops again.
The Airport Express is on the second floor of my house and is seen by Airport Utility. Using a LAN cable with the Express works no problem.
My network is created by an Airport Extreme (ground floor) and extended by a Time Capsule (first floor)
The issue is most likely due to the fact that the AirPort Express may be too far from the AirPort Extreme to properly extend it with enough bandwidth to be useful.
It is important to understand that with Apple 802.11n or 802.11ac base station an extended network works in a wheel-like fashion with the base station to be extended at the hub and each extending base station along one of the spokes. This type of configuration does not allow for daisy chaining the base stations. That is, in your case, both the Time Capsule and AirPort Express are attempting to extend the AirPort Extreme.
Each extending base station must be within a certain signal quality range in order to extend the network properly. Please check out the following AirPort User tip for details.

HT4587 I downloaded Airport Express Utility 5.6 to get my Airport Express to work with the latest Mac OSX 10.7.4, but when I install and run it, it still says my Airport Express is out-of-date and needs the 5.6 utility.

I downloaded and installed Airport Express Utility 5.6 to get my old Airport Express to work with the latest Mac OSX 10.7.4, but when I install and run it, it still says my Airport Express is out-of-date and needs the 5.6 utility. What's up?

It is likely that you downloaded AirPort Utility 5.6.1. If you checked the requirements, this only runs on Leopard or Snow Leopard Macs.
You have Lion, so you need AirPort Utility 5.6 for Mac OS X Lion

Cannot get my airport express to allow multiple internet users.

Good morning. I recently had TW install internet and phone (cable, but no TV) at my home. My modem is a Scientific Altanta DPC 2203 and I have my AirPort Express hard-wired to the modem. I was able to access internet using my MacBook, but cannot get a wireless connection on my iPhone, my beau's iPhone or his laptop. Time Warner (RoadRunner) keeps insisting the problem has to be in the wireless router. I have read the manual for AirPort Express and run through every tab of the set-up menu and cannot figure out what is wrong.
I would be grateful for any help you might offer. I'm convinced this is a simple problem and I'm overlooking something obvious, but maybe not. The tech support people at TW are very argumentative and insistent that this modem does not distinguish or create single users. In my experience, it is usually an issue with the router, not the modem.
Many thanks,
Elaine

On your Mac.....
Open Macintosh HD > Applications > Utiltiies > AirPort Utility
Click Manual Setup
Click the Internet icon
Click the Internet Connection tab just below the icon
Settings should look like this.....
Connect Using = Ethernet
Connection Sharing = Share a public IP address
Click Update to save any changes and allow 40-45 seconds for the Express to restart
Power down everything on the network....modem, Express computer(s), printers, etc.....order is not important
Wait at least 15 minutes...longer will not hurt
Start the modem first and let it run for 2-3 minutes by itself
Start the Express the same way
Start each device one at a time about a minute apart until everything is powered back up
Check for proper operation.
Call the cable company to tell them they were right

I can't get my Airport express to work in client mode with my speedtouch base station?

Im trying to add my Airport Express to my exisiting wireless network - which runs from a speedtouch base station. I only want to use the AP to use air tunes but i cant seem to get it running in client mode. The interface on the Airport Utility seems different to that described in the online help here: http://support.apple.com/kb/HT1731
Everytimes i try to add it to an exisint network the AP dissapears on its restart. Any ideas if what im trying to do is possible. I've tried creating the network initially with the ethenet cable connected - which works, but then when its detatched although the AP status light stays green it disapears from from the network and i cant stream.
thanks for any help and advice.
Wilkie

In order for the AirPort Express to join another wireless network as a "client", three conditions must be met in the setup of the Express. It must be provided with......
1) The name of the wireless network that is to be joined
2) The exact type of wireless security settings that the wireless router is using
3) The wireless network password
Most users have no trouble with 1) and 3), but few know the exact type of wireless security settings that their wireless network is using. So, they accept a default setting on the Express, which does not match up with their network.
Bottom line....unless you know the exact type of wireless security settings that your wireless router is using...the Express will never join the network. The setup ends with an error message and you have to start all over again with another try....which will fail as well, etc.
If you know the exact type of security settings that the Speedtouch router is using.....we can provide you with a step by step setup guide.
If you do not know this, or are unsure....you will need to get into the setup menus for the Speedtouch router to locate the wireless settings. Or, if the wireless router was provided by your ISP, they may be able you with this information.
Post back with that info and we will proceed.

Can't get two airport expresses to work simultaneously

Just added a second airport express (both 802.11n, both updated) solely to listen to music from iTunes. Non apple router. Both are working fine separately with green light on but when I try to play through both at once (using "multiple speakers") there are long disruptions or "drop outs" after a few seconds of playing.
Can anyone please help. Thanks in advance.

Welcome to the discussions!
You will need to do some troubleshooting to see if you can isolate the cause for the drop outs. Since the troubles began when you added the second Express, move the second device close to your router and plug in a pair of headphones to see if the signal is steady at that location. If so, move the Express further away in several steps. Keep testing at different locations. If you start to hear the drop outs, that would indicate one of two things:
1) There is not adequate wireless signal strength in the area where the 2nd Express is located. You might investigate to see whether your router manufacturer offers a wireless extender to provide more signal strength in a remote location. It is also possible to connect the Express to your router using ethernet. If you can't run an ethernet cable to the Express location, take a look at ethernet powerline adapters to accomplish the same task.
2) Interference from a cordless phone or another wireless network is causing problems. Download Air Radar and use it's Scan function to locate other wireless networks in your area. The application is not free, but there is a free trial period. If you see any other networks on a close channel to your wireless network, change the wireless channel on your wireless router to another channel that is as far away as possible from the channels you see.

I cannot get my AirPort Extreme to work with my new BT fibre modem which has replaced my Draytek modem.

I use to use a Draytec modem with my AirPort Extreme. All worked perfectly and the internet connection was configured as connect using PPPoE. Now I have a replacement mode fro BT to allow a fibre connection I can no onager get on the internet. What do I need to change. Do I need to change the internet connection on the AirPort Extreme to DHCP.

Yes, I do think it is no longer using PPPoE.. but the IP is configured to the fibre to ethenet or vdsl port.
You might need to ring the ISP and get them to give you details.
Anyway it is easy to try.. plug the Extreme WAN port to the new modem and test with dhpc. Check that you get a public not private IP address.

How can I get the Airport Express to handle all the PPPoE stuff?

Hi, I’m visiting my family in China, and now trying to help my dad, with his Airport Express and how to set up a PPPoE connection.
We have currently set up the Airport Express in bridge mode (not distributing IP adresses and selecting DHCP under the Internet tab in admin utility). The Airport settings on our two computers is set up to connect using PPPoE using the given login name and password. (ps! we can not see the Base station in Airport Admin Utility when using these settings, we would have to select a new location from the Apple menu to see it and make condigurations.)
What we want is to do, is to have the Airport Express connect to the ISP using a PPPoE connection and not through the computer.
I know there is a 'Connect using PPPoE' option in Airport admin util, letting me input account name and password. If I select this setting instead of DHCP, enable distribution of IP addresses and configure my Airport card to NOT connect using PPPoE, I will see my base station in the Airport admin util with the IP address of 10.0.1.1 (or similar) and my computer will have x.x.x.2. Next to the Airport icon in the menubar, a scrolling message will say 'Looking for PPPoE host' without anything happen. I am sure my account name and password is correct as they've both worked when using this computer to connect to PPPoE (like now)
How can I get the Airport Express to handle all the PPPoE stuff without using bridge mode?
Ps! Both me and my dad have iPhones whom we can’t seem to get to connect unless its been distributed an IP address cause there's as fars as I know, no options of inputing a PPPoE user name and password.

Any solutions to this? I'm in China also, in Beijing, trying to get my Airport Express to work with an ADSL modem.
Direct ethernet cable connection to my Macbook works fine.
When I configure the Airport Express with the ID and password that seems to be fine also – Airport Express shows a green light.
But I cannot figure out the settings to connect wirelessly from my Macbook to the Airport Express. I get a constantly scolling message: "Looking for PPPoEhost..."
thanks
Paul

How do I set Airport Express to work as repeater?

How do I get my Airport Express to work as a repeater for my Apple TV, iPhones and iPad? I use a Mac Pro and a Netgear N300 Wireless N Router. The N300 sees the Airport fine and I can play music to the Airport from iTunes, but none of the other advertised features appear obvious.
All of my other Apple products sync to the N300 Router without issue and apart from some minor setting up to get it working with Apple TV, the N300 presents no compatibilty issues whatsoever.
When I purchased the Airport Express, I truly beleived that the Airport Utility Software, would allow me to choose whether I want to use it for Audio or USB or Repeating / Extending my network, by simply selecting the mode I required, when I required it. After all, isn't that the beauty of Mac computers?
Alas, there is no such drop down menu or button I can press in Airport Utilty to make such a straight forward selection. Instead, from what I can see so far in Airport Utility and various forums, there is a very long and painful process that must be carried out to use the Airport to extend my WIFI network.
I refuse to believe that it can be this hard and assume that that there is some really obvious setting I can change to make this work. It certainly wouldn't surprise me if Apple left this out of the manual, as Apple are legendary for not telling you how connect to 3rd party products, as I found with Apple TV.
As I said, I have read a million threads on this topic and all I have found so far are wanna be geeks, getting lost up there own a**es with lots of technical rubbish that has nothing to do with the problem.
If there is anyone there who actually knows what they are talking about and can explain this without Pythageros Theorem, I would be most grateful.

The AirPort Express can "Join" virtually any wireless network to provide AirTunes and remote printing capability.
But, the "Extend a wireless network" function of the Express appears to be a proprietary feature that will only work with other Apple wireless routers.
As far as we know, this feature is not compatible with routers from any other manufacturers, so there is virtually no chance that it will work with the Netgear N300 router.
I refuse to believe that it can be this hard and assume that that there is some really obvious setting I can change to make this work. It certainly wouldn't surprise me if Apple left this out of the manual,
Well, you can try either the guided setup or the Manual Setup method to configure the Express to "Extend a wireless network", but you are going to get an error message that the "network cannot be extended".
If you have the time and wish to prove this to yourself.....
Open AirPort Utility - Click Manual Setup
Click the Base Station tab below the icons to name the Express, setup a device password and adjust Time Zone settings
Click the Wireless tab and adjust as follows:
Wireless Mode = Extend a wireless network
Wireless Network Name = The name of the Netgear network that you wish to extend
Enter a check mark next to "Allow wireless clients" if not already checked
Wireless Security = Wireless security setting of the Netgear network
Wireless Password = Enter the password of the Netgear network
Confirm Password
Click Update and wait for the error message

Can't Get Airport Express To Work With ATT's Uverse

For years, AE worked just fine with my 2Wire portal streaming music to my stereo. Went to Uverse 2 months ago, and AE quit working. I am not using an Airport base station, just the Uverse modem and I need help getting it to work.
There is nothing in this forum when I search for uverse, so I post this in hope someone can help me.
I reset AE it and it finally appeared in Airport utility with a yellow light. I click configure and when I choose to join my current network, it sets up it's own Apple network, removing it from Airport utility and changing Airport status in Network to yellow.
No matter what I do or how I try, I just can't get AE to work with the stock 2Wire modem.
Has anyone been able to get AE to work with just the 2wire router & not have to buy an airport base station.
Any help is REALLY appreciated, as I wanna hear my Christmas music, and it's turning me into a Grinch!
Thanks!
Message was edited by: Chris Winkler1

+However, it asks for the security and all I see is WEP in the Home Network set up, I don't know if it's 40 or 128+
AT&T set this up, so only they can tell you for sure. My guess would be WEP 128 since this type of security is stronger than WEP 40.
+And it asks for a wireless password. I entered the one from the router & it did not work. Tried the Key and it did not work.+
This is the same wireless password that you would use if you were logging on to your wireless network with your computer. But, unless you first have the exact, correct security setting for your 2wire router, the password will not work.
+Has anyone out there successfully got their Airport Express to work with Uverse????+
I don't provide instructions to anyone on the forum unless I've first done it myself. I'm providing you with the same instructions that I used to help a neighbor with his 2wire Uverse setup last week. It works fine.
But, he called AT&T to ask them what security setting they used on his 2wire router. Otherwise, we would have had to try each possible setting to see if we could make it work.
AT&T also told him that his password should be 13 characters, all lower case letters with no spaces. That is what the neighbor said he used. I cannot confirm this as he did not share his password with me.
AT&T may have set up the password criteria differently on your router. You need to confirm with them on this.
+What password goes in the Base station tab, Key or Password?+
Any password you want. This is a separate password simply to be able to access the settings on the device in the future when you are using AirPort Utility. You could use your wireless network password if you want.
Please post back on your progress.

I'm using iTunes 9 and I recently just bought AirPort Express. I have used it before in the past put the problem I have now is that I cannot select the Express network for my speakers. Does Airport Express only work with iTunes 10 or 11?

I'm using iTunes 9 and I recently just bought AirPort Express. I have used it before in the past put the problem I have now is that I cannot select the Express network for my speakers. Does Airport Express only work with iTunes 10 or 11?

Hello Hornet12,
Indeed, iTunes 10.2 or later will be required to utilize AirPlay.
Using AirPlay
http://support.apple.com/kb/HT4437
AirPlay requirements and capabilities
To get full AirPlay features, make sure your AirPlay-enabled devices are running the latest software updates. The table below identifies minimum AirPlay requirements and capabilities:
Stream content from
Requirement
Notes
iPad
iOS 4.3 or later.1
From the Videos, iPod, Photos, Music, and YouTube apps on iOS devices, stream videos, music, and photos to an Apple TV (2nd and 3rd generation), or stream music to an AirPort Express or compatible third-party device.
With iOS 4.3 and later, you can also stream video and audio from a website or a third-party app installed on your iOS device if the developer for the app or website has added AirPlay functionality.
iPhone (3GS or later)
iPod touch
(2nd generation or later)
Computer
iTunes 10.2 or later.
Stream videos and music from your iTunes library to an Apple TV (2nd and 3rd generation), or music to an AirPort Express or compatible third-party device.
Apple TV
Apple TV software version 5.1 or later.
Stream music from your Apple TV to another Apple TV (2nd and 3rd generation), to an AirPort Express or compatible third-party device.
Cheers,
Allen

Can't get airport express to work with new wireless router

I just swapped out a linksys wrt54gl for a linksys E1200 wireless router on my home network. My PCs and iPads, and TV all made the switch to the new network fine, but the airport express isn't working. All I want to use it for is to transfer iPad audio to my home speakers. but my iPad AirPlay shows the old Airport as an option, I can switch to the Airport, no sound comes out the home speakers, then the iPad reverts AirPlay back to iPad. This model Airport just has power, USB, and LANA ports, so it doesn't seem like it would be complicated. A CAT 5 cable goes from the airport WAN port to one of the ports on the back of the new wireless router. What did I overlook?

I thought I'd jump in here with you network experts for some help with a related networking problem.
Equipment: iMac 24-inch, Early 2009 2.93 GHz Intel Core 2 Duo; 2 MBP w/Retina Display; AirPort Express version 7.6.4 (Conncected Using: DHCP; Router Mode: DHCP and NAT); Comcast/Xfinity Gateway 1 Modem w/2.4 GHz WiFi.
#1. Comcast forced me to change modems to their Gateway 1 saying mine was at “End of Life.” Previously, my home network was set up with AP Express and worked fine using my iMac as a server. After installing the Gateway 1, I could not get my network to work after repeated calls to their support, online chats, trial and error, reading community chats and articles, etc. I put the Comcast modem in passive mode using the “Bridge” setting and re-established my network with my AP. I’m using my iMac as a server for file sharing with my two MBP’s. The network isn’t recognized in sleep mode and will not wake from sleep and I can’t find it or Connect to Server when the computer is asleep. I’ve tried all combinations within the Energy Saver/Screen Saver/Security preferences. I’ve reset the SMC and other like resetting to factory defaults. How can I fix this and what are the correct settings for my home network to function again with my AP Express?
#2. TimeMachine stops doing backups when the computer is in sleep mode, understandably because I’m not making any changes on the iMac that need to be backed up. But using my laptops on the network, I am making changes in shared files that are hosted on the iMac that I would like backed up. I cannot get the schedule feature to work to wake up the computer long enough to do a backup nightly because, as a security feature, I log out after 30 minutes of inactivity. I understand the schedule doesn’t work unless you’re logged in. Is there a way for me to make this work?
Thanks!

Can't get Airport Express to work with Windows

I got a used Airport Express to use as a wireless print server. I got only the Airport Express; no manuals or CD's or anything. I have been reading through the manuals and everything online, but I can't get anything to work. It seems like I need to get the Airport Express Assistant, but I can't find it. I got the Airport Admin Utility, and that installed fine on Windows Vista. Then I installed what I thought was the Express Assistant, and it just seemed to change the Airport software in the start menu, but I still don't have the Assistant, only the Admin Utility. Anyway, I open the Admin Utility and it opens the Base Station Chooser. There is nothing there, so I rescan, and it seems to do nothing. It doesn't find anything anyway.
Where do I go from here? I am kind of stuck. I am trying this on a Windows Vista PC which is hardwired to a Linksys WRTSL54GS router. I have the airport express plugged in and the light is flashing Amber. I have a HP psc2410 plugged into the airport express that I would like to print wirelessly to.
Thanks for any help.

You don't necessarily need the AirPort Setup
Assistant, you should be able to set up the AirPort
Express Base Station (AX) with the AirPort Admin
Utility...as it is a much more powerful tool. You
need to make sure that you are using the version for Windows. At this
time, the AirPort software is only supported for
Windows 2000 or XP. A Vista-version has not been
released.
I suggest the following...
- First, perform a "factory default" reset on the AX to get
it back to it's original "out-of-the-box" state.
- Next, temporarily connect your computer directly,
using an Ethernet cable, to the Ethernet port on the
AX during the set up phase.
- Then set up the AX as a "wireless client."
I have this same problem. I have a Vista Windows notebook and I am trying to get airport working to play music wirelessly through my home stereo. The "base station chooser" software does nothing on my Vista notebook.
I used a friend's MacBook and was able to set up the airport as a client so I can see it listed in my Dlink router DHCP Client Table. The airport express box is plugged in, has a steady green light and everything looks good except there is no option to choose "computer" or "home stereo" speakers in my iTunes. i installed the airport express CD including the itunes it came with.
Any ideas how to get this working on vista? Previously i had the newer version of iTunes 7.1 installed and the airport express CD told me it couldn't complete the install because a newer version of iTunes was installed. I uninstalled the iTunes and reinstalled the CD including the iTunes version 4.
Help!
Sony Vaio Windows Vista

HT4628 I recently transferred my internet service to another state. Have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the i

I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Cannot get my airport express to work

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