Cannot get my Elements 9 serial number to work and am getting nowhere with Adobe. Any suggestions?
Elements 9 worked fine. It had been preloaded by Dell. I had a hard drive go bad and put in a new one. When I re-installed it Elements said the serial was invalid. Dell says it is an Adobe license and I must deal with them. Adobe sent me to the point of purchase (Dell). Dell says the yellow sticker on the disc sleeve was attached by Adobe and the serial number on it was assigned by them. If that is the case Adobe should rectify this. I paid for a product and nobody has been willing to help me out. I've spent 2 hours going back and forth with Adobe and an hour with Dell. This crap is giving me an upset stomach.
Connect the HDMI cable directly from the Apple TV to the TV to make sure you don't have any problems with the Apple TV.
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Cannot obtain Photoshop Elements 12 serial number
Purchased Adobe Photoshop Elements 12 at Best Buy store and cannot retrieve serial number using rendemption code provided in product package. Adobe "Help" people incidated that it is "resellers" problem but Best Buy "Geeks" say it is an Adobe problem. Help!
Try the link on this page:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Otherwise, this is user to user forum and we're just other customers like you, not adobe employees. -
I have just bought apple TV tp use with my Mac book pro This has now ben upgraded tp mavericks 10.9.1 but i cannot get an airplay simble on my info bar? What am i doing incorrectly?
You posted in the iPad forum instead of the MBP forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
http://appletv2.com/airplay-icon-missing-ios-7/
Cheers, Tom -
How do I get iCal on my Mac to sync with my iphone 4.
It used to work and now it doesn't.
I am not on MobileMe or the Cloud.
Any suggestions will be most appreciated.Hi Arezzo
I'm asuming you are using iTunes then to sync? this can be done over WiFi or the USB cable.
Review your setting for the calendar sync once iTunes is open and your iPhone is connected. Make sure your Calendars are selected to sync that you need. By default all calendars will.
So the option i have for you is to reset the sync service and this will reset those settings in iTunes. Meaning that you will have to switch them on again in iTunes to sync. But this mostly clears unresolved sync issues.
Please do yourself a favour and hit backup in iTunes before doing any testing. iTunes will then keep a local backup of your iPhone in case of any data loss.
{added}
open Terminal from your Utilities folder and paste this command in to reset. OS X 10.6 - 10.8
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync .pl full [press Enter]
if it prompts for a password, just type your password and hit [Enter] again.
Open iTunes then set your syncs up and it should then carry on again.
Message was edited by: WaldoWTM -
How do I recapture purchased and downloaded music for my I Tunes library after inadvertently deleating that info?
It has always been very basic to always maintain a backup copy of your computer for this very reason.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
We have a hp psc 750 and I have tried everything and cannot get it to print., Any suggestions
Can you give me any suggestions as to what I can do to make this printer print. I have tried everything, shut it down make sure the printer has no previous jobs on it, I need some help
Please read this post then provide some details. What operating system? Are there any error messages on the printer or computer screen? Will the printer properly make copies?
Do print jobs go through the motions of printing but pages come out blank?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?
Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.
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I recently purchased the Adobe photoshop elements 12 and cannot install on my Mac desktop since I cannot locate the 24 digit serial number. All the numbers on the back of the box are not 24 digits. Please help! Thanks!
Find your serial number quickly
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Has the photoshop elements 12 serial number issue been fixed? is there a version that works?
I bought a new in the box photoshop elements 12 just before christmas new in the box from Amazon. I tried to install but it said the serial number was invalid. I talked to help staff for hours and could not get it to work. Did this issue ever get fixed? Is there a version of photoshop elements that will work? By work I mean when you enter the serial number on the package that you can install and the serial number will work. I am replacing photoshop elements 7 which says I have installed it too many times.
Yes I have installed it many times, through computer upgrades (same home built computer) and many many many crashes... I need helpScroll down to "Chat now."
Trials | Download, install -
I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom on new computer (without deactivating on old computer)
you may as well install the later lr 5.7.1 rather than 5.6 and then updating.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
Elements 8: Serial Number Accepted, Log-on Okay; Download 30 day Trial.
I have purchased Photoshop Elements 8; my serial number is accepted, and account opens under my name and welcomes me back. I receive a notice that I have a notice "check out some quick tips to see what you can do with your 30-day trial of Photoshop Elements 8".
I get no option to contact Customer Service by Email. I am on the East Coast, Time Zone "-5"; I can't even get "On-Line Chat".
I am going to delete the program, and absorb the cost; this is not the only program available for processing photographs! I plan to find another program that has an easier Customer Service function. I am doing all of their work, and find it impossible to get satisfactory Customer Service.
PS: I am also deleting Adobe "Reader 9" from my system!
John Anderson, 20 Haven Avenue, Abingdon, MD 21009.Hi John,
Glad to hear that you havent given up on PSE.
Just a suggestion: If PSE 8 is already installed right now on your machine and you are planning to upgrade your OS now, then please uninstall it first and then upgrade the OS. This way you will be able to make sure that you dont run into any issues which may be caused by OS upgrade.
I am not much aware of how sales team works to be very frank, but I know that there have been instances on the forum where users have contacted Adobe sales team, talked to them over the phone, explained the situation and got a backup/duplicate DVD by confirming that they are having a valid serial number/purchase order of PSE 8. Try it out and you might be lucky to get a copy for yourself.
Regards,
Ankush -
My iPhone was stolen in Asia and it's now in Germany. How do I get it back? All I have left is a serial number, apple ID and password, plus a police report. What do I do now? I really want my phone back. Can someone help me? Thank you, Bobi
No one here can help you, nor can Apple or any carrier. If you know the location, contact the local police where it is located.
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Hello, I recently downloaded a trial version of Lightroom and then decided to get the monthly photoshop membership. Now, when I launch Lightroom, my choices are to enter a serial number to continue the trial. On the adobe website, it says "You can convert your trial to a Creative Cloud complete or single-app membership by purchasing on the Creative Cloud website. After you purchase your membership, your desktop product trial will automatically be licensed upon relaunch." But this is not the case. I do not want to risk losing my catalog and the work I have already done in Lightroom, so what should I do?
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
I need help in downloading and installing a previously purchased version of Photoshop Elements 12: <Serial number removed by moderator>
Hi There,
Kindly try: Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Thanks,
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I am registered for adobe premiere elements ver 3 . .Any body know where I can find it to down load ? Or is there a newer version that I can download that my serial number will work with ?
There is no download available for version 3 that I am aware of - version 9 is the oldest available offered by Adobe. Serial numbers are only valid for the version they were purchased for.
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