Cannot get my email account to configure in office 2013

I have a brand new pc and it has office 2013 on it. I got an IMAP account to load email, but not an exchange server account that I had used for years in office 2003. I have all the right setttings. When I go to establish it, Outlook just
hangs and says "not responding" like a stalled out webpage. It then says outlook is not connected. Well, it IS connected. I have tried installing this account both via wireless internet connection and hard wired---no luck.
Microsoft says they will gladly help for beween 250 and 500 hundred bucks--not willing to be gouged like that for new product!
can anyone help a non-techie home office guy?

Hi,
According to your description, it’s not an Exchange account. And I’d like to confirm if other account can be configured on your Outlook client.
For more professional help, you can ask the question on our Outlook forum, as Ed said.
Thanks,
Angela Shi
TechNet Community Support

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TS2621 Cannot get my email account

Cannot get my email . Just got this ipad

If you do not have the User Guide here is the link to download and save it to iBooks http://support.apple.com/manuals/#ipad
There is alo a copy in Safari under Bookmark. Please take time to read and re-read it. Life will be more pleasant fo you!

HT1349 I cannot get my email account to recognize the password I use for my hotmail account. I have tried everything i can think of! HELP!

Help! I cannot get my ipod touch to recognize my password for my hotmail account! I have deleted and re-entered and nothing seems to work. Any ideas?

A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all!

Since last update, I cannot get an email account on my iPhone that I previously worked fine. Any suggestions?

Re iPhone 5: Since IOS 8 8.0.2 update, I cannot get email from 1 of the 2 email accounts (which is from the same internet provider). They use the same imap and smtp ports. Is that a problem? Or is it IOS? No problems previously. I can get both emails on iPad and Mac Air.

I reset by pressing power and menu button at same time until I saw the apple. Did not help. Deleted then added account back. Did not help. Next deleted account, reset again, added account back. Still does not work:( any other suggestions?

Firefox is BLOCKING Gmail due to securtiy certificate! HELP?? Cannot get my email accounts!!

I just purchased a new Dell laptop with Windows 7 Pro. I downloaded and installed the latest version of Firefox.
I have several very important Gmail accounts but Firefox will NOT allow me access to any Gmail items! There is not even the option to ignore the warning that the security certificate is invalid. I CANNOT get to any Gmail account.
The computer I am replacing also has the latest version of Firefox but it allows access to all my Gmail accounts. The only reason that I am replacing the computer is because Microsoft has stopped supporting XP and all my normal software vendors will no longer support me; so I am forced to change.
One suggestion in Firefox is to go to the Profile file and delete "cert8" and then let Firefox recreate it. THAT DOES NOT WORK with my problem.
Please, can someone help. I have a business to run and I have all day on this issue.
Thanks to anyone that can help.
Chuck

Firefox reports that Google's Gmail has an invalid certificate! No other program does this. In fact, it does not do this on my other computer running the same software. Internet Explorer connects without a problem.
Deleting "cert8" file from Firefox's profile does not seem to work either. What I mean by "seem" is that it might work for a couple of loads then it blocks it again.

TS3276 i just cannot get my email account to go online

I have tried everything i can think of and have seen online but nothing seems to work. My email says im offline and when i try to reconnect nothiong happens
I do not have any network/connectivity issues, i can get internet without a problem
I have checked the port settings - they are as should be
When i go into the email settings my incoming mail server looks correct, however no password is present, if i enter mine it does not save
the outgoing mail server says Hotmail (offline) when i try to edit these setting again the password is blank and i am unable to amend this as the password will not save here either.
When i go back to my inbox and attempt to bring the account online nothing happens and i get the little triangle with exclamation mark inside
Anyone got any ideas as ive wasted hours on this already

Hi,
According to your description, it’s not an Exchange account. And I’d like to confirm if other account can be configured on your Outlook client.
For more professional help, you can ask the question on our Outlook forum, as Ed said.
Thanks,
Angela Shi
TechNet Community Support

Iphone 3G - cannot get POP3 email accounts from verizon to work

I have tried everything I know to do. I am unable to get my 2 verizon pop3 accounts to connect. Any suggestions? I am somewhat dismayed at the apparent Apple attitude that it's our problem, not theirs. In the past I've always been able at Verizon to talk to someone and resolve a problem. Not here it seems. Maybe I've made a mistake.

I have SUCCESSFULLY gotten my 2 Verizon POP accounts to work on my iPhone 3G. It took some trial and error but I haven't read this solution anywhere but it worked for me. I can send and receive from the iPhone from anywhere.
Prerequisite:
You need to set this up from your home or wherever your Verizon access is and you need WiFi there.
First:
Delete any Verizon accounts you set up that don't currently work.
Second:
Turn on and log into your home base WiFi.
Third:
Go to mail set up and add account/other.
Fourth:
Fill in the four fields using your exact Verizon mail account information. I say exact because I use a forwarding service to alias my email. Not now, that comes later and works too.
Fifth:
You will get an error (in due time, not quickly) that will ask if you should try again with SSL turned OFF. Answer YES.
Sixth:
Repeat; that error will come a second time. Answer YES again to turn SSL off. If you are lucky you should get four quick check marks on the settings and the account will be created.
Seventh:
Now send a test message (WiFI still running) to an outside email you can get to, like GMAIL or Yahoo etc. It may be slow to go, the first time. Hopefully it worked and you can reply and receive it back. You may need to refresh your mailbox. It gets faster/normal later.
Eighth: (Optional)
If it worked and you have an alias, change the appropriate fields now and test again and check the resulting email on the outside service.
Ninth:
and hopefully last. If all is well to this point. Turn off WiFi and test with AT&T native services. It should work. Make sure your Fetch options are turned on as Verizon isn't push.
Please post your results if this helps you!
One bad thing, since we set up this account manually it can't impost your folder structure and I can't see how to add any in iPhone OS.
I'm not sure exactly why this worked but my educated guess is by using the WiFi we're inside the Verizon firewall and the servers greet you as a known entity. Then when it works and you come from AT&T it recognizes you and welcomes you in. A handshake of some sort. It's not perfect and sometimes the fetch doesn't work, you may need to kick it along. But, you'll get your mail until Apple & Verizon, and maybe other services make nice.
Joe in Los Angeles

Cannot get into email account

my old email site will not let me in and says tried to access too many times. I try every other day, and have a lot of important info in there
== URL of affected sites ==
http://[email protected]

These issues are not related to Firefox. Typically email websites let you log in as many times as you want. If you us the wrong password, they will limit how many times you can try.
Try clearing your cache and cookies.
# Open the Tools menu, then select Clear Recent History... .
# In the '''Time Range to clear:''' drop-down, select '''Everything'''.
# Click the arrow next to '''Details''' to display the list of items that can be cleared.
# Select both '''Cookies''' and '''Cache'''.
# Click Clear Now .

HT203609 On my 6 plus I cannot get consistent email notifications. I have wifi. Notifications are enabled for the gmail account. Anyone have an idea?

On my 6 plus I cannot get consistent email notifications. I have wifi. Notifications are enabled for the gmail account. Anyone have an idea?

Hi Try this Settings, email account Sign, out then Sign, back, in do this will all Email, Accounts that are not working. Cheers Brian

TS3988 How do I get the email account that was in icloud?

Hello, my manager handed me his phone off to resolve it and I restored and updated the iphone without knowing who was the account that was set up iCloud, and now I can not activate the phone. How do I get the email account that was in icloud that was configured on the phone? Starting email already know who is the account

No one can give you that. Ask your manager to contact the previous owner of the device. They are the only one who can help you with this, either by providing the correct ID and password, or erasing the phone and removing it from their account as explained here: http://support.apple.com/kb/TS4515.

I am unable to access my AOL (netscape) mail suddenly - I follow aol's suggestions and still cannot access my email account (although I am able to change password, etc)

I am unable to access my aol (netscape.net) email account. I followed aol's suggestions and still cannot get my emails. I am able to change my password and account settings though

If you use iCloud as well, you can try adding it back to your accounts as well. I have 7 email accounts (including iCloud and a Yahoo account) in mail on my iPhone and iPad and have no problems with them. I suspect it was not removing iCloud that fixed your problem, it was the re-entering the Yahoo account login credentials (maybe they just got corrupted - could be as simple as that).
If you do add iCloud back, and it causes problems right away with your Yahoo, then you should send a ticket in to the iCloud support folks as that would seem to be something not working correctly?
http://www.apple.com/support/icloud/
Also if you actually deleted the iCloud account, remember you can keep the account, and just disable it for mail in the iCloud settings (so you can keep using iCloud for other features even if you do not want to use iCloud mail).

I cannot get the email sent to me back on the ipad once I have read it How do i find it again?

I cannot get the email sent to me back in the mail section of my ipad once I have read it How do i find it again? and when i press accounts and the "SENT" buttonI don'y gat the emails sent too me?

The "Sent" mailbox is for emails YOU have sent to someone else.
Tap the buttons at the top of the mail list until you return to the Mailbox list, then tap All Inboxes or the Accocunt name.

I have just upgraded to a iphone c and back up all my data via the cloud but I cannot get my emails or contacts

I have just upgraded to a iphone c and back up all my data via the cloud but I cannot get my emails or contacts is there somethimg i'm not doing right?

Is your email account set up under Settings > Mail, contacts, calendars?

Cannot setup new Email Account.

Hello all, I am new to this forum, so forgive me if I am in the wrong area and feel free to point me in the right direction.
I tried sending a message to [email protected] but of course - in the bit bucket it goes. Don't know why they post this email address on their site if they have no intention of HELPing...
So here is the story:
I am a consultant and have a client that has a BB Curve. He has been using a certain provider inet for his email. He has now changed to a different provider (for technical reasons). I have tried to setup his new email account for the new provider – I also use a BB curves and have performed this operation for over 50 of my clients. However in this scenario, the Curve keeps asking for his account id and password. We have tried to enter it and it says that the Username cannot be blank. If we exit and re-enter the setup tool, and then enter the same info again, it says that the username and/or password is incorrect. His credentials have never - ever changed.
We cannot get his password (or acct info) sent to him by BB (RIM), because he no longer has the email address of record. Of course I tried entering a different email address to send it to, but of course it doesn't get to his phone as there is no eamil address setup (except his old one). The provider here in town (TELUS) has been quite useless in helping and have been quite specific that we need to talk to RIM, well of course this seems to be the only avenue available.
Can someone direct us to the appropriate area or resource in order to proceed with setting up his new email account.
Please feel free to reply to me directly at [email protected]
Thanks everyone.

You're welcome...
rgutery wrote:
2) When we do this, we do not get them email account setup screen, instead we get the login to email settings screen,
3) When we enter this user's email address and password, the device says it is incorrect (or the username field cannot be blank). It depends on the mood of the device as to which message we receive.
The user has a "BIS Account' login username and password. This username is NOT an email address, (but it could be the first part of his email address... it's whatever was created -- does that make sense?). If his email address is [email protected], his username could be anything else, like "RobertSmith50". There's no relation.
Telus is being absurd. They can give the customer his username and reset the password.
Or, they can simply delete the previous BIS account, and add it back to his plan and then he can set it up fresh with the username and password he (or you) will now remember.
Anyway, I'd try one more time with them, and this time, perhaps using the correct terminology might peg their memory. Tell them you want to reset the the BIS data account -- either reset or delete and re-add. ONLY they can do this, RIM can't.
This dude IS Telus' customer, not RIM's. He pays Telus his monthly fees. You really need to ask for a manager or supervisor, and I'm sorry for all the bouncing back and forth... but you just gotta find a sober Telus rep.
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Get message "the Connection was Resdet" cannot get into email

I just completed a message and did a save so it would be a draft and I got this "The connection was reset" and so I could not get by that so I powered down and up again and still get the same message and cannot get into email on my account {edited for privacy}
Doug Hadley
{edited for privacy}

What e-mail client are you using?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Cannot get my email account to configure in office 2013

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