Cannot get my "hold" button to go off

the padlock symbol will not go off my screen and I cannot get the hold button to do anything by switching it back and forth. anyone know if this happens sometimes and what to do about it? thx for the other response.

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
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So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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Hello ppl.
Ty for comming here, i have a lil problem w/ my iPod
When I unplugged my iPod from my pc today and putted it on my pocket i tougth that it was ok.
But 1 hour later I got it and turned if on, when I turned it on, the menu appeared but i tryed to change the screen and it wouldn't worked, so I tougth that the hold button was on, but it was not. So i turned the hold to on and off again, but when I did that the iPod turned off. Not like when u press the play button, like u turn off the TV! I tryed and tryed to make it again, but it wouldn't let me play any music or use anything related to the Click Wheel.
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Ps.:Sorry for my poor english, I didin't finished my english course (I'm Brazilian)

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We appreciate you reaching out to us. We greatly appreciate the feedback that you have provided us. Please know that we will lift this up to management and the issues will be addressed.
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Cannot get my "hold" button to go off

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