Cannot get my new AirPort Extreme to connect. Tried everything the manual suggests. Old router works fine.

AirPort Extreme will not connect--have tried everything manual suggests.

With what device will the AirPort Extreme not connect?
What is the make and model number of this device?
If this might be a cable modem, you do know that the modem needs to completely reset before it will communicate with the AirPort Extreme, correct?

Similar Messages

  • Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

    Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

    Let's see if I can get this straight.
    You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
    Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
    Correct?
    See this Apple document:
    http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
    The wireless unit on the right of the diagram can be either of the newer Apple base stations.
    Extreme, Express, Time Capsule

  • Cannot get my new airport express to connect to my network

    I just got my new airport express and I am trying to set it up so I can listen to my itunes on my stereo. I first tried to get it to connect wirelessly and then after reading some posts on here I connected it to my router and was able to configure up to the point of it connecting to my network. It keeps telling me that I am tring to connect to a network that doesn't exist and Ive tried many a times with no luck.... Please help!!!

    Temporarily connect the AXn, by Ethernet, to the Netgear router. Use the AirPort Utility to configure the AXn as I had suggested earlier. Once configured, relaunch the AirPort Utility and verify that the settings "stuck." Once verified, you can move the AXn to the desired location. (Note: When the AXn is configured to "Join a wireless network," it will not longer be performing as a wireless router. Instead, it will function as a wireless client. Streaming audio, will originate from the iTunes host to the Netgear, and then, wireless to the AXn.)

  • New Airport Extreme only connected with N protocol

    I just got a brand new Airport Extreme. I disabled wifi on my verizon fios router, plugged in the ethernet, and went through the Airport's setup. I'm connected on all my devices and the range is so much better, but it doesn't seem like my MBP has connected using AC. Below, I have included some information about my computer and the router. Could anyone advise me on how to connect using AC? Do I need to do anything other than the default setup? I noticed in advanced options on the router, that 5ghz is not enabled by default? Also, I'm sitting about 10 feet from the router with no obstructions.
    My Computer:
    Model Name: MacBook Pro, Late 2013
      Processor Name: Intel Core i7
      Processor Speed: 2.3 GHz
    My Airport Extreme:
    Card Type: AirPort Extreme  (0x14E4, 0x134)
    Firmware Version: Broadcom BCM43xx 1.0 (6.30.223.154.65)
    Locale: FCC
      Country Code: US
      Supported PHY Modes: 802.11 a/b/g/n/ac
    My Network:
    Network Utility Link Speed: 217 MBit/sec
    PHY Mode: 802.11n
      Channel: 1
      Country Code: US
      Network Type: Infrastructure
      Security: WPA2 Personal
      Signal / Noise: -41 dBm / -92 dBm
      Transmit Rate: 156
      MCS Index: 21

    5ghz wireless is in fact working.. but the Mac is setup to connect to the strongest signal not the fastest.. so you have actually connected to 2.4ghz N wireless..
    The way to fix this is simple.. change the wireless name for 5ghz in wireless options of airport utility.. ie.
    Make the name short and sweet.. no spaces.. no apostrophe.. just simple.
    Mine doesn't show as much because I refuse to buy the AC model..
    But you can make sure your country is set correctly.. and all the rest can be left on auto.
    Then in the laptop force the connection to AE5ghz or whatever you name it.

  • I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

    I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

    When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
    If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
    If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features.

  • I own an imac 2011 running osx 10.6.8. I want to the new airport extreme. but it says in the system requirements that it needs osx lion 1.7.5 or later. would it work with my older osx 10.6.8?

    i own an imac 2011 running osx 10.6.8. I want to buy the new airport extreme but it says in the system requirements that it needs osx lion 10.7.5 or later. would it work with my older osx 10.6.8?

    In order to set up and install the new AirPort Extreme:
    Setup and Administration
    iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
    Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
    would it work with my older osx 10.6.8?
    Yes, if you set up the new AirPort Extreme using the guidelines above. The 10.6.8 Mac will be able to connect to the AirPort Extreme, but it will not be able to make any configuration changes.
    Only the devices listed above can be used to set up and make any changes to the new AirPort.

  • Can I connect my new AirPort Extreme to a PC as the hub instead of a MAC?

    Hi,
    I bought a new 27" iMac today and an AirPort Extreme.  However, my husband and I want to connect the AirPort Extreme to our cable modem and our PC laptop as the "hub," and then wirelessly link my iMac, my iPhone, my iPad, and our Apple TV to it.  This is because of where our cable jack is located. 
    Is this possible?  It seems not to be working when hooked to the PC?? 
    Cab nan anyone help me?

    Basically it is going to not be possible..
    If you want to run the Airport Extreme a long distance from the cable modem.. then either buy an express and plug that in to the cable modem and wireless extend that to the TC..
    Or buy a set of EOP adapters and use that in place of ethernet.. which is the one and only "RIGHT" way to do it.

  • Is Internet Explorer incompatible with Airport Extreme for connecting wirelessly to the Internet?

    repeat -is Internet Explorer incompatible with Airport Extreme for connecting to the Internet- I am trying to hook  up my sister's / Windows 7...HP mini computer to my wireless connection (Airport Extreme to cable /BrightHouse ) all I get is -failed due to 'error 651' -am about to call the jockeys at the cable company to see if they have work-around. Any comment appreciate. Thanks./jimiros

    Diane,
    I have added very few apps to my G5. The majority of my time is spent editing photos with PhotoshopCS3. I have software updates set to run weekly and have always kept them up to date. I really believe it's a disk permissions issue...but repairing them doesn't help.
    *+Upon installation, I used Archive and Install.+* While I agree that Erase and Install may sound like a good idea, it makes me nervous. I do have everything backed up on a bootable CMS drive, but I'm a photographer and was hoping to not have to erase the G5.
    Yes, as I mentioned in the original post, I've downloaded and installed the Airport firmware update. And all software is up to date.
    All was working just dandy before the upgrade. Unfortunately now it's sounding like I may have to erase my hard drive and install fresh.
    If I do that, is it just a matter then of dragging my photos from the backup disk to the G5? And documents? Etc?? The thought of getting all my photos and important information back on the G5 seems a bit staggering.

  • I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing the program but when I try to do that it says that I need to close firefox - but of course it is not open

    I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry

    Do a clean (re)install:
    * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data when uninstalling.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can initially skip the step to create a new profile, that may not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • My power mac g4 with wireless card 801.11b cannot log into new AirPort Extreme 801.11ac network

    everything worked until I upgraded to airport extreme. I used all same settings as with previous extreme al other items logged in to new network, but would not accept power mac. Apple wireless card 801.11b may not be able to communicate with AC standard. Can anyone suggest an upgrade card or means of getting the power mac on the wireless network to communicate with various wireless printers

    Hello!
    I have noticed that some manufacturers (Linksys and possibly D-LINK) only accept upper-case WEP keys only.
    This drove me nuts when trying to integrate a Linksys PC PCMCIA card into my old "g" network.
    As far as using WEP, it's bad and broken; but I understand that your choice of security is limited to the devices that you are trying to network.
    For what it's worth, I have my network set up with the AEBS 'n' connected to my Cable Modem, with one of the ports going to a gigabit switch for my wired network. I then have two AirTunes set up as WDS extensions for music & Internet delivery to two separate areas. The AEBS 'n" serves up DHCP and routing for the entire network.
    It works quite well; I get 54 mbits/sec for the two WDS AirTunes, and 145 mbits/sec to one of my ATV's. My gigabit wired machines see data rates of 15-27 MBytes/sec (depending on the type of transfer).
    Good luck!

  • Airport utility cannot find my new Airport extreme.

    I plugged in the airport, opened airport utility and it scans and says it finds nothing.  The airport is right next to my computer.  It is not out of range.  It is blinking orange. I have a dell inspiron 600m running windows XP.  My modem is a westell 6100g.  I anticipate problems getting them to work together, but i didn't expect to not be able to even find the airport to configure it.  What is going on here?  Please help.

    So I successfully set up the airport, disconnected it from the computer, connected it to the modem and used the laptop wirelessly, went downstairs to see if the other computer (a mac) could get online, it could.  Left the house, came back around midnight.  No wireless signal.  went to sleep.  this morning, no wireless signal. opened airport utility.  No airport found.  Reconnected laptop to LAN.  Found.  went through setup again.  got wireless signal.  disconnected laptop.  went in other room.  5 minutes later, no signal, no ability to see airport.  connected laptop to modem and put it in bridge mode.  same situation, only the signal seems to dissapear quicker.  I can access the internet by connecting my laptop to the airport LAN, and while that cable is connected I can see (and my computer says, use) the wireless network, but as soon as i disconnect the computer the wireless goes down.
    Bob- my windows firewall is completely disabled and i currently have no anti-virus software installed, so i don't think that is the problem.
    Any advice?

  • My new airport extrem wont connect with my time warner cable modem

    My new aiport extrem wontconnect tomy time warner cable modem

    Have you power cycled the modem for long enough to deregister the previous client/router MAC address.. it can take 20min or longer off time. If the cable modem is also a router then the AE has to be in bridge mode.
    Sometimes there are connection issues.. modem to WAN port of the AE..
    Exactly what modem do you have?
    Are the connectivity lights on when you plug in ethernet?

  • BRAND NEW Airport Extreme Wont Connect to Internet

    I'm trying to set up my AEBS and I run the wizard and everything checks out ok, then when the router restarts it says that I do not have a valid IP address and that it is looking for my PPPoE host.
    I connect directly to my DSL modem via the Ethernet cable that WAS in my WAN port and it works fine, so I know my modem is fine.
    Any suggestions?

    Try changing from PPoE to "Ethernet" set Configure IPv4 to "DHCP"
    This is done in AirPort Utility (manual setup)>Internet
    Powerbook G4, MacBook Pro, Mac G5, Mac G4, Mac Mini   Mac OS X (10.4.8)  

  • Airport extreme wont connect to my d-link DI-624 router--WHY!?!?

    OK-- i have a d-link DI-624 wireless router hooked up to my ethernet router on my imac g4/ 800mhz gooseneck. i have a mac book pro with airport extreme-- when i set up a closed network with WEP i could log in the password, get a strong signal and connect via the airport card but when i tried to open safari, it said i wasn't connected to the internet. when i made it an open network, no problem. why can i join the closed network, get a signal, but not connect to the internet.
    i tried the network setup assistant but no luck. any ideas? i am new to wireless routers so any suggestions as to why this is happening and how to solve would be greatly appreciated!

    ...when i set up a closed
    network...
    Don't do that. Disabling the broadcast of the SSID
    (network name) may make you feel secure but it is a
    false sense of security. The network name is still
    broadcast and easily detected.
    Why do you have 2 routers? Why not replace your
    "ethernet router" with the DI-624? It will support
    both Ethernet and wireless clients.
    So are you saying I should just leave the network open? I don't mind sharing my wi-fi connection but I want my computers to be secure. I set it up to have WEP so I could share with friends. I still don't understand why my airport card in my macbook pro will pick up the open network but not the closed (even though i can log the WEP and it shows maximum signal strength).
    Will the settings on OS X Tiger's firewall be the most effective or do i need to configure the wireless router's firewall as well?
    I am a newbie to wireless routers and to answer your question about two routers, I was following what the directions from the DI-624 manual said to do. What you are saying makes total sense in that respect.
    imac g4 800mhz   Mac OS X (10.4.8)   768mb RAM

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