Cannot get my serial number for elements 12?

I can't get my serial number, it keeps saying my redemption number is incorrect?
Photoshop Elements 12

If you have no record of it at your end, the only place you might find it is at Adobe's end via logging into your Adobe account and seeing if it is listed there.  If you registered the software it should be.
Beyond that your only hope might be to have Adobe support check your information to see if the software/serial number is available and if it can be given to you.  Try contacting them by chat or telephone.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • How canI get my serial number for Elements 11?

    How canI get my serial number for Elements 11?  Does anyone know how to help me.  I did puchase it sometime ago but lost all computer data and had to replace computer.  Hope someone can help.
    Thanks
    Steve

    If you have no record of it at your end, the only place you might find it is at Adobe's end via logging into your Adobe account and seeing if it is listed there.  If you registered the software it should be.
    Beyond that your only hope might be to have Adobe support check your information to see if the software/serial number is available and if it can be given to you.  Try contacting them by chat or telephone.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Serial number for Elements v11

    I am trying to get the serial number for Elements v11.  I go to adobe.com/go/getserial but it keeps telloing me that my redemption code is invalid.  What do I do?

    your serial number will continue to work with the correct product.
    if you are trying to activate more than twice, you will see an activation count error.  in that situation contact adobe support, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
    if you're seeing a different message, what is it?

  • Change Photoshop Elements 11 for windows into Phot now I don't have a windows PC anymore. Can change my windows serial number into a MAC/OS serial number? What do I have to do to get Elements 11(download) for OS an a serial number for Elements 11 for OS ?

    I have Photoshop Elements 11 (full version with Serial Number) for windows; now I don't have a windows PC anymore. Can change my windows serial number into a MAC/OS serial number? What do I have to do to get Elements 11(download) for OS an a serial number for Elements 11 ?

    You can download PSE 11 via the following linked web page:
    PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • I have my redemption code but can't get the serial number for adobe photoshop elements 12 that I jus

    I'm trying to find out my serial number.  I have the redemption code but can't get the serial number for adobe photoshop elements 12 that I just purchased

    Hi KEsheppard
    Please refer the link below to get the help regarding redemption code and the serial number:
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Let us know if it helps,
    Thanks!
    Gurleen Kaur

  • How can I get the serial number for Premiere 11?

    In october 2012 I´ve bought a bundle pack with Photoshop Elements 11 and Premiere 11. After a hard disk crash i was about to reinstall them both but my wife has trown the envelope in the garbage... = No Serial number available!!
    I´ve registered the serial number for Photoshop Element 11 on Adobe, but not the key for Premiere (they are on the same dvd).
    How can I get the serial number for Premiere 11?

    I do not think there is any way for anyone here to help you (we are just other users) so you are going to have to contact Adobe
    Forum for Download & Install & Setup problems
    http://forums.adobe.com/community/download_install_setup
    Chat http://www.adobe.com/support/download-install/supportinfo/
    -or http://www.adobe.com/support/chat/ivrchat.html
    And tell your wife to be more careful about throwing things away

  • Where can I get the serial number for my original copy of Aperture?

    I have the aperture 3 software ready to install, but I cannot go farther until I have the serial number from the copy I am upgrading. How can I get the serial number for the older version of Aperture? My current version is 1.5.4. Any help you can give me is appreciated!

    Is there any place to find the original serial number other than "the sheet in the box". My original is v 1.1 (now running 2.x) & I'm double stuck - trying to migrate to a new PowerBook and upgrade to 3.0 - both tasks needing the original serial number. The box is long gone (first installed aperture at least 3 years ago) and serial recorded in my personal log has transposed or dropped digits - i.e. corrupted. The option to get a replacement serial from Apple is a long shot as well - only "proof" of purchase is that I have the original disk and the original user manual. Can't remember which store I bought it at nor would they have records that old. There has got to be some way to decrypt it from the various system files (preferences and application support)- any suggestions?

  • Invalid serial number for element 12 [was:Larueski]

    Invaled serial number for element 12

    It should be a 24-digit number commencing 1057 (DO NOT POST THE NUMBER IN THESE FORUMS). If it's alpha-numeric you have a redemption code that you must convert to a serial number following the appropriate instructions at http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#productboxorprepaidcar d.
    If it is a '1057' number, then you should start a Chat with Adobe at  http://helpx.adobe.com/uk/x-productkb/policy-pricing/activation-deactivation-products.html.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • I still use CS3, yes it's true.  Can I some how get a serial number for CS2?b

    I still use CS3, yes it's true.  However, I have my upgrade copy only, not my CS2, and I just purchased a new iMac Mini.  Therefore, I do not have my SN for CS2.  Can I some how get a serial number for CS2?  I found a link with SN's but none worked.  I wo

    There is a SPECIAL serial number for CS2 that will probably not work for a CS3 upgrade http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    You may still buy CS6 which has a perpetual license... Premiere Pro to get the bundled Encore Creative Suite 6

  • How do i get a serial number for Photoshop that i downloaded from Amazon? [was:thethurm]

    How do i get a serial number for my adobe photoshop software that i downloaded form amazon?

    I've never heard of buying software as a download from Amazon.  Why would you buy there instead of getting it directly from Adobe?
    Was it by chance through a 3rd party seller, not Amazon themselves?
    I should think Amazon will need to be contacted.
    -Noel

  • I bought a volume license for CS6. How do I now get a serial number for prior version (CS5.5)?

    I bought a volume license for CS6 Design Standard. Because of my system restrictions for now I can only run a prior version (CS5.5). I have also previously downloaded its trial version which works perfect. Now, after buying a license for CS6 I would like to get a serial number for a prior version as well. How would I go about receiving it?
    Many thanks in advance!
    Nelle

    Hi Nelle,
    You can request downgrade from Adobe, but you can't get back to CS6 after that, so it might be better to upgrade your system?
    Anyway, in my laptop CS6 has been running faster and better than CS5.5 without any changes to system, so you could give it a try before downgrading...
    Joni

  • I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

    I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

    Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

  • I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    There is no serial number and you don't need one. What you need for a subscription is to SIGN IN within Acrobat, so it knows the subscriptions you own.

  • How do i get my serial number for lightroom when it was purchased from the app store?

    how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
    Thanks
    -Ethan

    Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

  • I have just purchased Lightroom 5 and cannot get a serial number as it says the redemption service is unavailable, how do I get my Serial number, using my Abruf-Code pls?

    I am trying to get a serial number for my purchased version of lightroom 5, using the Abruf-code, but keep being told the redemption service is unavailable,a nd the website I am given in the packaging sends me to an error page. Pls help as I am about to launch 130 Euros of software of the balcony.

    I don’t think there are many “must have” features in PSE13 especially if you are doing most of your editing non-destructively in Lightroom and only going to the external editor occasionally.
    https://forums.adobe.com/message/6761649#6761649

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