Cannot get new LINK software to install

When attempting to install the new version of the LINK software I get these two messages:
“The path c:\Users\James\AppData\Local\Temp\WZSE1.TMP\BlackB​erry Link.msi cannot be found. 
 Verify that you have access to this location and try again, or try to find the installation package ‘BlackBerry Link.msi’ in a folder from which you can install the product BlackBerry Link.
And:
Error 1714. The older version of BlackBerry Link cannot be removed.  Contact your Technical Support Group. 
HELP!

Hello Integraworks,
To beter assist you what operating system are you using on your PC? When you downloaded the BlackBerry Link software did you select Run or Save?
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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