Cannot get On 100 to get DHCP address

I have used two different network cables, 3 different network locations and factory reset device twice but cannot get it to get a DHCP address. 
It boots and status 1 goes solid amber and status 2 blinks amber
Anyone have an issue like this before?

thanks Robert,
The customer has both voice and data scopes defined on a single dhcp server (C2811 Router). I've managed to get the static ip configured on the ON100 agent. This was accomplished by moving the ON100 lan connection to an uplink port on the switch. Odly enough, I was able to see the ip address assignment in the dhcp pool, but the configuration on the ON100 still had the static configuration from the previous network it was moved from. I used the new dhcp assignment to log into the device and make the change. I am now having the following two problems:
1.) After moving the ON100 back to a switchport (so the pc and monitor would be in the same network surface), the ON100 is still pulling a second ip address from the voice scope, (even though the static ip is still assigned to the mac address). When I clear the entry in in dhcp cache, it reappears, leaving me with a voice and date ip for the same mac.
2.) When attempting to activate the ON100, I get the following error, could this be related to moving the unit from the lab to the customer site?
Subsystem Status
Cisco OnPlus Network Agent
Customer Name       WCV
Portal ID       64907.7376.cisco-onplus.com
System Name       onplus20F7DA
IP Address       10.1.1.110
Netmask       255.255.255.0
Network Gateway       10.1.1.1
MAC Address       64:00:A1:20:F7:FA
Current       OnPlus-Release-7.3.2.021
Base Firmware Version       34.47
Device Model       ON100
Firmware status       Current
Account Status       Portal access error: Operation timed out after 10008 milliseconds with 0 bytes received
PKI Subsystem Status       OK
Settings Monitor       Running
Service Announcement       Running
Zeroconf Management       Running
Discovery       Running
Time Service       Running
Monitoring       Running

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    bandwidth 4000
    ip address dhcp
    ip access-group ACL-OUTSIDE-IN in
    no ip proxy-arp
    ip nbar protocol-discovery
    ip nat outside
    ip inspect fa0/0_inspect_ou out
    ip virtual-reassembly
    ip ospf cost 1
    duplex auto
    speed auto
    no keepalive
    no cdp enable
    interface FastEthernet0/1
    description "Link to LAN"
    ip address 172.16.0.1 255.255.255.248
    ip access-group ACL-INSIDE-IN in
    no ip proxy-arp
    ip nbar protocol-discovery
    ip nat inside
    ip virtual-reassembly
    ip ospf cost 1
    ip ospf priority 255
    duplex auto
    speed auto
    no keepalive
    router ospf 1
    log-adjacency-changes
    redistribute static subnets
    passive-interface default
    no passive-interface Tunnel0
    network 172.20.0.0 0.0.0.3 area 0
    ip forward-protocol nd
    ip route 10.0.0.0 255.0.0.0 Null0 name "Class A Private"
    ip route 172.16.0.0 255.240.0.0 Null0 name "Class B Private"
    ip route 172.17.0.0 255.255.0.0 FastEthernet0/1 172.16.0.2 name "Home WLAN"
    ip route 172.19.73.31 255.255.255.255 Null0
    ip route 172.27.0.0 255.255.0.0 Tunnel0 172.20.0.1 name "IPsec GRE Tunnel"
    ip route 192.168.0.0 255.255.0.0 Null0 name "Class C Private"
    ip route 192.168.0.0 255.255.255.0 Tunnel0 172.20.0.1 name "VLAN 70"
    ip route 192.168.100.1 255.255.255.255 FastEthernet0/0 70.162.0.1 permanent name "CABLE MODEM MANAGEMENT"
    ip route 0.0.0.0 0.0.0.0 FastEthernet0/0 dhcp 253
    ip dns server
    no ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 60 life 86400 requests 10000
    ip nat translation tcp-timeout 300
    ip nat translation udp-timeout 120
    ip nat translation max-entries 2048
    ip nat inside source list ACL-NAT-172.16.0.0/29 interface FastEthernet0/0 overload
    ip nat inside source list ACL-NAT-MANAGEMENT interface FastEthernet0/0 overload
    ip nat inside source static tcp 172.16.0.4 22 interface FastEthernet0/0 2227
    ip nat inside source static tcp 172.16.0.5 3389 interface FastEthernet0/0 3391
    ip nat inside source static tcp 172.16.0.3 3389 interface FastEthernet0/0 3390
    ip nat inside source static tcp 172.16.0.4 80 interface FastEthernet0/0 8084
    ip access-list standard ACL-ACCESS-QUIET
    permit 216.161.180.16
    permit 172.16.0.0 0.1.255.255
    permit 172.27.0.0 0.0.127.255
    permit 172.20.0.0 0.0.0.3
    ip access-list standard ACL-NAT-172.16.0.0/29
    permit 172.16.0.0 0.0.0.7
    ip access-list standard ACL-NAT-172.17.0.0/24
    permit 172.17.0.0 0.0.0.255
    ip access-list standard ACL-NAT-172.17.1.0/24
    permit 172.17.1.0 0.0.0.255
    ip access-list standard ACL-SNMP
    permit 172.16.0.4
    ip access-list extended ACL-CRY-MAP
    ip access-list extended ACL-INSIDE-IN
    deny   ip host 172.16.0.2 172.27.0.0 0.0.127.255
    deny   ip host 172.16.0.2 172.20.0.0 0.0.0.3
    permit ip 172.17.0.0 0.0.0.255 any
    permit ip 172.16.0.0 0.0.0.7 any
    permit ip 172.17.1.0 0.0.0.255 any
    ip access-list extended ACL-NAT-MANAGEMENT
    permit tcp host 172.27.10.11 eq 3389 host 72.166.77.196
    ip access-list extended ACL-OUTSIDE-IN
    deny   ip 10.0.0.0 0.255.255.255 any
    deny   ip 172.16.0.0 0.15.255.255 any
    deny   ip 192.168.0.0 0.0.255.255 any
    permit tcp any any range 3390 3391
    permit udp any any eq bootpc
    permit udp any any eq bootps
    permit tcp any any range 2226 2228
    permit tcp any any range 8081 8084
    permit icmp any any echo
    permit icmp any any net-unreachable
    permit icmp any any host-unreachable
    permit icmp any any port-unreachable
    permit icmp any any parameter-problem
    permit icmp any any packet-too-big
    permit icmp any any administratively-prohibited
    permit icmp any any source-quench
    permit icmp any any ttl-exceeded
    deny   icmp any any
    deny   ip any any
    ip access-list log-update threshold 10
    logging history informational
    logging trap debugging
    logging 172.17.228.17
    logging 172.17.228.10
    control-plane
    line con 0
    exec-timeout 15 0
    privilege level 15
    logging synchronous
    login authentication AUTH-LOCAL
    line aux 0
    login authentication AUTH-LOCAL
    line vty 0 4
    exec-timeout 60 0
    privilege level 15
    logging synchronous
    login authentication AUTH-LOCAL
    rotary 1
    transport input ssh
    scheduler allocate 20000 1000
    ntp clock-period 17178311
    ntp source FastEthernet0/0
    ntp server 148.167.132.201
    end

    Hi Matt,
    Try adding below line
    ip access-list extended ACL-OUTSIDE-IN
    permit udp any eq bootpc any eq bootps
    Regards
    Najaf
    Please rate when applicable or helpful !!!

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