Cannot get online

Hi. Got a new MBP today. (I suppose it is "Late 2009" model?)
I could get online and do stuff. Then I started installing some of the basic apps such as Unrarx and Little Snitch. When I installed Little Snitch, the problems started -- I am unable to connect online at all. I uninstalled and then installed it back a few times (including deleting the Library items etc...all of it) and rebooting several times, but it still gives me a problem.
Both on Ethernet and through our Airport wireless connection - same thing.
I checked Little snitch rules, and Safari etc have all been allowed. I can ping my local IP btu cannot ping google.com etc.
Any suggestions on how to get this working again?
Thanks!

Best advice I could give is:
The problems you are having started when you installed Little Snitch. Not a basic program. If you don't need it get rid of it. If you really, really need it then stop down to the developers web site and check out their forums and FAQ.

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Every since I did the newest update I cannot get online.

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Hi Jady and welcome
It's good you've got on line with Openzone, I presume from your own signal... checks that wireless connectivity is working between your Netbook and HH3.
If you go to your HH3 you can pull out a useful plastic card/tab which has your wireless code on it.
Then with your Netbook click on your wireless icon... probably bottom right and click on your wireless name.
This should say something like connect, enter in the wireless key exactly as shown on your tab/hub settings card.
And it should connect.
I removed the BT Help Desk software off my XP PC as it caused connection problems... kept saying connection failure did I want it fixed... say yes and click on the picture of the HH I was using then it went and connected.
I didn't have this problem on any of my other machines so as this XP PC was the only one with the BT software I removed it as it is uneccessary and the problem never re-occured.
A useful wireless scanner that's free http://www.metageek.net/products/inssider/ will show your home signals and
can help identify a clear or least used channel you can moved your HH3 from it's Automatic setting to this least congested channel.
Video here http://www.youtube.com/watch?v=pf2kZCfYTxI It's the older version 1 but similar. You get a list of your signal and all your neighbours along with a time graph showing their signal strengths... the lower the number the stronger the signal is.
Mine is around 40 to 50, a picture in my post HERE showing my signal is the strongest and my neigbours which is on a nearby channel is weaker.... If it was the same signal strength I would move my HH3 wireless setting off the Automatic setting and set it to a clearer channel.
Let us know how you get on... I'm using a Win 7 laptop but have the PC running win XP upstairs and could go thru the exact log in process if you still have probs.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

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So how are you connected to the internet? Have you repowered your modem? have you repowered your router? if it does accept your password then the password you entered is incorrect.

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Post in the Using Apple Support Communities forum area.

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Safari crashes when I try opening it. I can't get online to get another browser. I've been trying to get a genius bar appointment but I can't get past the screen asking what type of support I want. What is going on?!?

There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

Cannot print, cannot get online

I can't find the "post new subject" button but this thread seems to relate. I am trying to get my old iMac g3 2001 going so my granddaughter can use it to prepare and print homework. Problem is with the printing. I choose the printer in chooser and do page set up, but when I tell it to print (MSWORD 2001) the message repeatedly says to choose the correct printer in the chooser. I can't get ethernet or the phone line to get online except I can get to email on AOL. My problem may be I have forgotten how to work Classic. I have Leopard and somewhere I have panther but doubt this vintage would run those versions. I have my G5 discs which have OSX, could I install that on G3?
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Hi branch!
Exactly which model iMac is it?
What is the Processor speed?
What size is the Hard Drive, and how much space is available?
Mac OS X Versions 10.1, 10.2, 10.3, 10.4, and 10.5, are complete system upgrades that must be purchased.
Once an OS has been installed, the point upgrades, such as 10.1.x to 10.1.5 (Final) 10.2.x to 10.2.8 (Final), 10.3.x to 10.3.9 (Final), 10.4.x to 10.4.11 (Pending), and 10.5.x to 10.5.2 (Pending), can be downloaded for free.
If you call Apple Phone Sales 1-800-692-7753, you can order Tiger 10.4.x, for $129.00.
Jaguar and Panther, are no longer available directly from the Apple Online Store, as Leopard 10.5.x, is the most up to date OS.
If you know what to look for, Jaguar Full Retail CDs, a Full Retail Version, of the Panther Install CDs, or a Full Retail Version, of the Tiger Install DVD, can be purchased, sometimes less expensively, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
This is the correct one OS, Mac OS X 10.4 Tiger, (DVD) Retail $149.95, at AllMac.
This one Mac OS X 10.4.6 Tiger, (DVD) Retail $159.95, at FastMac.
And this one Mac OS X 10.14 Tiger Retail $199.99 at HardCore Mac.
Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
Jaguar and Panther are only on CDs, not DVDs.
Tiger and Leopard are on DVD.
The discs should look exactly like the images in the above links, and not say Upgrade, CPU Drop-in DVD, or "This software is part of a hardware bundle purchase - not to be sold seperately." on them.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
What's A Computer Specific Mac OS X Release
Software Update, Upgrade: What's The Difference?
Caveat Emptor!
If any are presently available, examine these items very carefully, and if in doubt, ask questions of the seller before purchase!
Jaguar On eBay
Panther On eBay
Tiger On eBay
Leopard On eBay
Before upgrading to any OS X version, check to see if your Mac needs a Firmware Update.
If one is required, you must start the computer from a Mac OS 8 or Mac OS 9 System Folder on the computer's hard disk, not from a CD, in order to install it.
Also check to see if your Mac model, is listed in this KB Article OS X Must Be Installed On First -8GB Partition.
Once Jaguar 10.2.x is installed, you can use the 10.2.8 Combo Update,
or if Panther 10.3.x is installed, you can use the 10.3.9 Combo Update, to upgrade to the final version of either OS.
If your Mac meets the Tiger System Requirements, you could also consider installing that, and then use the PPC 10.4.11 Combo Update, to upgrade to the current version.
Jaguar System Requirements
-Power Mac G3 or G4, iMac, eMac, PowerBook G3 or G4, or iBook computer
-128MB of physical RAM
-Supports all video cards shipped by Apple on Mac OS X-compatible systems. Quartz Extreme functionality is supported by the following video cards: NVIDIA GeForce2 MX, GeForce3, GeForce4 MX, or GeForce4 Ti; Any AGP-based ATI RADEON card. A minimum of 16MB VRAM is required.
-QuickTime Pro functionality requires a QuickTime 6 Pro key. The QuickTime 5 Pro key will not work after this software is installed.
-DVD Player requires a DVD-ROM equipped Macintosh with built-in FireWire.
Review these KB Articles, for the Panther System Requirements, and the Additional Panther System Requirements.
The posted RAM System Requirement, for all versions of OS X, is the bare minimum.
For optimum performance, more is recommended.
Additionally, Tiger 10.4.x ships on a DVD, so if your Mac doesn’t have a built-in DVD-ROM player, you will have to use an alternative method of installation.
Info here Installing Tiger Using Firewire Target Disk Mode.
And here Installing Tiger Without A DVD Drive.
The Tiger Media Exchange Program, referred to, is no longer available.
There is also a version available on CDs, at FastMac, for $179.99.
Repost if you have additional questions.
ali b

I cannot get online using Firefox, i just get a unable to connect messeag.

when i try to get online by hitting my Firefox icon, i get a "unable to connect" message. it started when i downloaded the latest update, i had the same problem with my daughters Aser laptop and i had to use internet Explorer, and now it is happening to my laptop. i have been using Firefox forthe past 6 years, never a problem. So whats up now?
.

Try disabling your Firewall and if that worked, go into your Firewall settings and remove Firefox. Depending on your Firewall vendor, you might have to restart Firefox and/or restart your Firewall.

Have 3g reception but cannot get online with new 4s.

I just got a new 4s and whilst using it this weekend in Cork city centre with full 3g coverage shown I couldn't get online. Resetting it worked briefly but then stopped and wifi is working fine. Any ideas? Thanks. Oliver

Hi Minnamumu:
In the Airport Admin Utility, configure the airport with the following:
Airport Tab: Wireless Mode: Create a Wireless Network (Home Router)
Internet Tab: Connect using: ethernet
Network Tab: Make sure the Distribute IP addresses is NOT checked.
Have a go at that, if that get's you up and running, then I would suggest going back under the airport tab and turning on some form of wireless security. (I recommend WPA2)
Let us know if that helps you out and get's you online!

HELP! Airport connects to network but still cannot get online

I have a g3 crt 400mhz running OSX 10.3.9. I added an airport card. It sees networks and connects to mine but when I load Safari or Firefox it errors out saying cannot find server. My main PC can see the mac so I'm not sure what I'm what else to check. do I need to delete .plist files. Can anyone help resolve this issue?
Thanks

Seems like you are not getting the DNS address or addresses.
apple > system preferences > network
Double click on network connection you are using.
Pick the TCP/IP tab.
Verify that you have a DNS Server. If you do not, look on your windows machine and see what the net address is. You can also pick using DHCF and still enter you DNS server address.
You can use harddrive > applications > utilities > network utility to diagnose the situation.
You can ping google.com. Result:
Ping has started ...
PING google.com (64.233.167.99): 56 data bytes
64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=215.362 ms
64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=279.597 ms
64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=189.747 ms
64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=250.657 ms
64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=183.232 ms
64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=243.753 ms
64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=173.108 ms
64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=230.239 ms
64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=180.639 ms
64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=232.177 ms
--- google.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 173.108/217.851/279.597/33.615 ms
If that does work, try pinging 64.233.167.99 Result:
Ping has started ...
PING 64.233.167.99 (64.233.167.99): 56 data bytes
64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=189.655 ms
64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=213.471 ms
64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=257.873 ms
64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=172.745 ms
64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=226.723 ms
64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=171.883 ms
64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=260.308 ms
64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=172.963 ms
64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=198.840 ms
64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=181.215 ms
--- 64.233.167.99 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 171.883/204.568/260.308/32.247 ms
If pinging 17.254.3.183 works but pinging apple.com doesn't. You have a bad DNS Server address.
BDAqua suggests in a post.
Put these numbers in Network>TCP/IP>DNS Servers for a try...
208.67.222.222
208.67.220.220
Then try Safari.
not correct...
http://discussions.apple.com/post!message.jspa?messageID=5908432&5908432
Robert

Cannot get online with d-LINK wireless router

I am using a PB G4 with an Airport card firmware 9.52. All software is up-to-date. (OS 10.4.6)
The airport works fine in other locations -- seeing many signals and getting onto internet.
But at home it is not working. My roommate has an iBOOK and it works fine on our home network. He sees and gets signal and connects to internet. He also SEES many of our neighbors signals.
My laptop doesn't see OUR signal -- nor does it see any of the other signals.
If I connect directly with ethernet cable, I am online. But not with airport.
We have cable with a dLINK 2.4 GHZ (DI-614+) wireless Broadband router.
I've checked airport card connections. This completely boggles me because I can connect in other venues AND because my roommate and his friends can connect with different MACS in our house.
Thanks for any suggestions.
]

I am not an expert, but I downloaded the Net Magic softwaret that was on the dlink installation disk and it really helped. It's shareware with a 30 day free trial but once it sets up your system with the wizard you don't have to keep it. You might try googling it if it didn't come with your modem.

I downloaded a program for my online job and with it, comes a messenger, however, I am unable to activate the messenger...nothing happens. Therefore, i cannot get online and activate my account. Please advise.

I downloaded a program, and with it, there is a messenger. When I click on the messenger, nothing happens. I cannot open it and I need to open it to perform my work, and activate my account for my online position. It is similar to Yahoo messenger, and I can pull that up, but I cannot pull this messenger up...nothing happens when I click on the icon. Therefore, I am stuck and unable to go online and do my work with this company. On their website, they suggested if I have Firefox, I may need to temporarily dis-engage Firefox, how do I do that>

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

Cannot Get Online Using Dial-UP

Hi all- I am on the verge of throwing my ibook away out of scheer frustration. I have never been able to connect it to the internet through a dial-up, but now I actually need to. SO- I am going through the PPP,I use msn for a internet provider. Everytime I hit the connect button, it dials, then connects briefly, and then an error message comes up that says "Authentication Failed". My sister had the same probelem and fixed it, but cannot remember how. I am sure the passwords are correct, and I am losing my mind. I called apple and could get the answer for a large fee, so I thought I'd give this a shot. I am a Mac novice, so be gentle with me. Please Help, for the sake of my computers safety!
Thanks

Try disabling your Firewall and if that worked, go into your Firewall settings and remove Firefox. Depending on your Firewall vendor, you might have to restart Firefox and/or restart your Firewall.

Cannot get online with safari etc

Just back into school this morning and went on to the wireless network in school. I got all my emails and went to see if I could surf the net.....but although I got all my emails I could not go online with Safari or anything else. I could use the FTP to view my school info for updating the webpages. I do not think that any thing happened in school over the break. I used my laptop on line at home but only dialup( no broadband in my area). I did however go into an internet cafe in town to download some big photos my daughter sent me. To do this I connected the laptop to a cable and it worked fine. Any help would be great. Thanks
Dave

Strange. Do you have the chance to use an other notebook and try this one to log in with your username/password for the school's WLAN ? If you can get hands on an other student's notebook, ensure that it is not mistakenly their account being left active.
In this way, we would be able to determine whether or not your school account is okay. Then we can focus to the PB - but confessed I would need myself to get a closer look at this, since I don't remember of a way just disabling the web access via WLAN and allow it by LAN (you stated previously that a LAN connection works).
In the meantime, here are some ideas:
You may check your Internet connection settings: In the menu line, click to the wave symbol (signal strength) of your AirPort and from the menu select "Open 'internet connection'" or open it from the Finder (it should be at your "Applications" folder).
Ensure that your wireless connection at AirPort is set correctly (your school's network name should be selected). For testing purposes, you may remove all entries from the "Modem" connection settings.
You could also check your Internet connection with the "network service app" (applications folder / utility folder) to ensure that anything is set up correctly. Maybe you have the chance to walk through the settings with the network admin of your school's WLAN near you.
Sorry, it is just guessing. By the way, since I use the German version of Mac OS X, the programs and settings mentioned above may be named differently.

Cannot get online

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