Cannot get past hp screen

Have HP Pavilion S3700y about 2 yrs old. Was shut down correctly last night, went to sign onto the computer and cannot get past the HP Invert screen. Rebooted and pressed F8, nothing,Rebooted and tried F10 for Bios... nothing... just the HP screen. Ideas?
thanks in advance
Scott

We have had a number of demo devices that have been sold by some stores and these will not set up a HP webOS account due to the serial number. I was checking to see if you had one of these devices; but you serial number is for a 32G consumer device and should set up properly.
The webOS doctor does wipe the partition that the ROM is on, but not the partition that any data is stored. Was this device new in a sealed box, or an open box?
You could try a full erase by holding the power button, the volume down button, and the center button simultaneously for 5 seconds. This should initiate a full erase of this device.

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Thanks for visiting Apple Support Communities.
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