Cannot get pdf to convert to word

I bought and used the program to convert a pdf file to word. It worked great. I just tried to do it again as a sample and the menu under tools has changed and I cannot convert. Any suggestions.

Sara:
A little more cumbersome but going to the AdobeAcrobat.com works.
Thanks for the help.
Have a great day.
Bob

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See this picture. I am trying to Sign in in the upper right hand corner and
it just blinks it does not open up the sing in
From: Sara.Forsberg
Sent: Tuesday, January 20, 2015 11:35 AM
To: Jennifer Casali
Subject: I am trying to export a pdf and
convert to word and it is not allowing me to sign in
I am trying to export a pdf and convert to word and it is not allowing me
to sign in
created by Sara.Forsberg
<https://forums.adobe.com/people/Sara.Forsberg> in *Adobe
Acrobat.com Services* - View the full discussion
<https://forums.adobe.com/message/7114040#7114040>

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pamw523
Welcome back to the HP Community Forum.
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And...Click Accept as Solution when my Answer provides a Fix or Workaround!
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Kind Regards,
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Help:pdf file convert to word

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Thank you Bill,I will try to download fonts first to see if it is solved.
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Cannot get pdf to convert to word

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