Cannot get Photoshop elements 9 to accept its serial number since bad hard drive was changed.

It would be nice if real support was available. This company sucks.

Scroll down to "Chat now":
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#chat

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  • I cannot install Photoshop Elements 12. Invalid Serial number.

    I have had to format my computer and start fresh and now when trying to install PS Elements 12 it keeps saying invalid serial number! help!

    Find your serial number quickly
    Error "The serial number is not valid for this product" | Creative Suite

  • Cannot get Photoshop elements 11 to work. Get the message that my serial number is wrong. I do not think it is.

    Cannot get Photoshop elements 11 to work. Get the message that my serial number is wrong. I do not think it is.

    If you are certain it is correct, you will need to contact Adobe:
    Contact Customer Care
    You may need to use the chat option.
    If you want to check your serial number, sign in to your Adobe account if you registered it.

  • Cannot get Photoshop Elements 10 Trial to Install - Windows 7 64-bit

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    Hi Ken,
    I apologize for not making myself clear.  What I meant by "saving to desktop" was when I I went to download the the trial of PSE 10 the install window will ask me where I want to save the file.  It is defaulted (highlighted) to save to "my documents" but I selected to save the file to my desktop.  I tried to install the trial of Photoshop Elements 10 again and this time it did install and is working.
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  • I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be

    I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?

    If you never bought the product then you cannot get the serial number.

  • Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

    What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

    You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

  • How do I get My Adobe to accept the serial number of my new InDesign?  It says the SN is invalid.

    How do I get My Adobe to accept the serial number of my new InDesign?  It says the SN is invalid.

    Charles5391b if our website is stating that the serial number is invalid then please try a different web browser.  If you continue to experience the same difficulties then it is possible that your serial number is truely invalid.  You can contact our support team and have them check your serial number as well.  You can reach our chat support at http://adobe.ly/yxj0t6.

  • Can i install my photoshop elements 10 using my serial number

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    It depends on which region you are in?  I am also assuming you are trying to install the trial version using your serial number?  Finally I would also assume that your computer meets the minimum system requirements?

  • I have old disc photoshop elements but have lost serial number how can i get replacement number

    i have old photoshop disc but have lost serial number can i retreave new number

    If you registered PSE when you first installed it, go to the main page of adobe.com and look for My Adobe on the upper right side of the page. By working your way through the links there you should find your serial number.

  • Photoshop won't accept my serial number

    my photoshop won't accept the serial #
    how do I make it work

    Error "The serial number is not valid for this product" | Creative Suite

  • Reading manufacturer's serial number of a  hard drive

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    Well first of there is no direct solution for as it has to do with accessing OS/BIOS native information therefore you might have to take help of native libraries and then get the info.
    WINDOWS: http://www.codeproject.com/useritems/DriveInfoEx.asp
    LINUX: http://www.velocityreviews.com/forums/t287984-scsi-hard-disk-number.html
    and take help of google to findout information for other OS's.
    Now comes part where how is that we can export that feature to Java.
    There is a concept called Native Functions in Java.All you have to do is to build dynamic runtime libraries for each of the OS specific by following the JNI Specs and then load that specific library such that you get that info from OS/BIOS via those native runtime libaries which we create.
    It would be a great idea if you can go through the below links and there is a dedicate thread supported by sun in this very own forums which can help you in doing that.
    http://java.sun.com/docs/books/jni/html/design.html
    http://www.acm.org/crossroads/xrds4-2/jni.html
    Hope that might help :)
    REGARDS,
    RaHuL

  • I cannot get Photoshop Elements 12 to open

    After working productively for over a year using Windows 7, all of a sudden this past Saturday my Photoshop Elements 11 started crashing upon opening.  I tried all of the tricks and tips listed in the Forum and none resolved the problem. 
    On Sunday I purchased and installed Elements 12.  It worked fine until I installed the NIK plug-ins.  Then the same problem occurred as with Elements 11 the night before:  the program would crash upon opening.
    I removed Elements 11 from my system.  It made no difference.
    I rolled back back my system to its pre-problem state and I re-installed Photoshop Elements 12.  Once again it worked until I installed NIK.
    Once again I rolled back my system and re-installed Photoshop Elements 12.  But now it simple won't launch at all.  Even without NIK.
    I am at a complete loss as to what to do next.  I'm almost ready to buy an Apple computer!

    Hi wtrip, Adobe has apologized for the recent (server) sign-in problems. It’s really not good enough for a company that has pinned its future strategy to the Creative Cloud. Unfortunately even though PSE12 is a stand-alone perpetual licence, it is not exempt from these problems. You can request a full refund within 30 days of purchase (no reason necessary) otherwise, you must contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Serial number issues or activating my product
    3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
    Click here to get help now Contact Customer Care

  • Photoshop Elements 7 reinstall "invalid serial number"

    I purchased PSE 7 in 2010. The computer I had it installed on crashed. I have installed the program on my new laptop. When I get to the point of entering the serial number it says the number is invalid. I use the number provided on the back of the original box. Adobe support offers no help. What do I do?

    Do you have a serial number, or do you have a redemption code to GET a serial number?
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
    Also, Photoshop Elements is not part of the Cloud... moving to that forum

  • Can I download the Photoshop Elements 12 with the serial number? MacBook air doesn't have a disc

    I recieved the Adobe Photoshop Elements 12 discs for Christmas, along with a MacBook Air.  Unfortunately the MacBook Air does not have a disc drive.  Is there a way that I can download it using the serial number that came with it? 

    Thank you Barbara for your prompt response and help!  I am new to Mac and Adobe so feeling a little lost.  I downloaded the trial, but I didn't see an area to enter my serial number.  It still has about 20 minutes to go until it has completed its download though, so maybe that option pops up at the end?

  • Completed download of photoshop elements, but received no serial number - what to do

    Hi there!
    Yesterday I succeeded in downloading Photoshop Elements 12, but did not get a serial number by mail from Adobe, which is necessary for registration. What can I do?

    First check your spam filter to be sure it didn't go there. While you're waiting you can install PSE as a trial.

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