Cannot get projects to play from external drive

I ran out of space on my internal drive and transferred libraries to external drive -- projects will not playback properly -- videos are staggered -- appear to be dropping frames

What kind of external drive? What are your system specs? What format is the media and do those clips play OK in Quicktime if opened from the Finder?
Russ

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Cannot get iTunes to play from ext. hard drive - desperate!

Please, please help. I have tried everything that I can think of. I have iTunes set to play from the XHD and it still won't (even tho it shows the XHD as the location of the file). I can't put new music on my iPod...because the new stuff went right into a new, totally wiped out version of iTunes on the hard drive. This is the only iTunes I can get to open. If I plug in my ipod, it will sync and get wiped out. HEEEEEEELLLLLLLP!

What kind of external drive? What are your system specs? What format is the media and do those clips play OK in Quicktime if opened from the Finder?
Russ

Wont edit or play from external drive

I've been using mac for about 4 years now, and have been making videos (mostly skateboard) during that 4 years. My normal plan of action in making a video is record, dump to my external through the iMovie import and then edit from that same file.
Up until my most recent video which I am trying to make now, this process worked fine. I opened the file right from the external drive, and edited away, no problems. Now all of a sudden I cannot do that (even though my computer is BETTER now then it was during previous videos as I upgraded to 2 GB of ram) now when I open the video from the external, it will play for a second, then completly stop and freezes iMovie. So just to be sure that it wasn't a problem with the program i moved some of the video over to my internal hard drive, and it works fine.
I understand that other ppl have had this problem, but why is it that I was once able to do it, and now all of a sudden I can't. My problem is the fact that the video I am currently trying to edit has about 7 hours of raw footage, and that just wont fit on my internal drive, as the video is about 50 GB and I only have 20 left on my internal.
Just some points on why it doesnt work from my external anymore would be great.

To check the formating you can open Disk Utility, select the drive and along the bottom left it will tell you how the drive is formatted. Or you could right click on the drive (control + click) and get info and this will tell you how it's formatted. You want Mac OS Extended (or Mac OS Extended Journaled). I should image that it is formated this way if you have been using it for some time. However, you mention that you have been using it for 3 or 4 years but your computer is a MacBook- which hasn't been out that long! So what else has changed? What make/brand USB drive do you have? Does it have it's own power supply? Can you copy large files over to it without a problem, in other words- is it only iMovie that doesn't like the drive? Has it worked on the MacBook before? What other USB devices are you using (for the record, Firewire would be a much better choice for video editing). Besides that, for general trouble shooting, I would repair permissions, reset the PRAM (http://docs.info.apple.com/article.html?artnum=2238) and possibly the SMC (http://docs.info.apple.com/article.html?artnum=303319). It would be a good idea to test the drive and power supply on the "original" computer where you know it works- a bad power supply can give you problems. And of course check the USB cable by trying another that is known to be OK. Finally, if you have Disk Warrior, I would run that as well!
Mike

I cannot get sound to play from the internet when I hook it up to my TV via HDMI.

Itunes plays but I cannot get sound from the internet to play. Please help!

How old is your MBP? Some older MBPs don't support audio through HDMI, so you have to run a separate wire.
If your MBP is fairly recent, visit System Preferences > Sound > Output and select the device corresponding to your TV. (In my case, it includes the brand name of the TV in the "Name" column and "HDMI" in the "Type" column.)

Cannot get project to open from Source Control

When trying to open project from Source Control, it times out (at Loading Index). After numerous tries, I'll get cpd file corrupt and I follow the steps (delete file and try again); sometimes I get very strange error messages.
Does anyone know how to fix this problem so I can open a good copy of the Source Control project on my desktop?

Hi,
What version/flavour of RoboHelp are you using?
What source control client are you using? Are you using the RoboSource control on a 64 bit system? If so, you need to update RoboSource control: http://kb2.adobe.com/cps/917/cpsid_91739.html. Note that this fix is for RoboHelp 9.
Greet,
Willam

HT204291 I cannot get video to play from my iPad. I don't use this function often but it do work several upgrades ago. The audio plays fine but no video....... Any advice or suggestions appreciated.

I do not use the function very often but AirPlay has worked fine in the past (several OS updates ago on both iPad and apple tv). The audio plays fine but no video???? Any suggestions.

interesting...... you know i tried other media and it worked fine. i was trying to play 'amazon instant video'. when you say 'blocked ... by the providor' it seems to me that Amazon would have no interest in restricting the play. is it the producer of the content that resticts the play through some form of licensing or is it apple that restricts amazon play by limiting access to technology? either way its anti-competitive.

Unable to move project from external drive back to FCPX.

The HD was recently replaced in my iMac. Fortunately I had backed up my FCPX events and projects to folders on an external drive. I have down loaded FCPX again to the new HD but I'm unable to move my project back into FCPX. Having opened FCPX, I then open the project library, select the external drive, open the folder containing my project but the "current version fcpproject" is grey (not available). I was however able to drag the "fcpevent" file into the event library.
Any help will be appreciated

Since there is no disclosure triangle on your external showing in your project library, there are two possibilities:
1) There are no projects presently located on the drive.
2) Project files are on the drive but FCP can't see them because they are not at the root level of the drive.
So either way, to straighten this out you will have to move some files in the Finder – even though best practices (as both Tom and Luis have pointed out) are to stay within FCP to do that.
Move the existing CurrentVersion file to a temporary folder to hide it from FCP.
Unless you know that the Ball project is at a specific location on your external, do a spotlight search on Final Cut Projects. If something comes up, with FCP closed, navigate to it in the Finder and move it to the root level of the external drive. Then open FCP and it should now be accessible in your project library. Select it in the library; go to File>Move Project. Things should now work.
But if you don't have another copy on your external, open FCP and hot the plus button at the bottom of project library and create a new project. That will create a Final Cut Projects Folder in your Movies folder (which is where it should be in your home directory). Close FCP. Open the temp file and drag the CurrentVersion file that you hid to the Final Cut Projects folder.
Hopefully, you wil now be able to get back to work.
Russ

Can Disk Utility get SMART status from external drives?

I recently updated my backup plan with a NewerTech quad-interface dock and a WD Caviar Green hd. I'm using the FW800 interface to connect to my iMac (10.6.7) Everything works perfectly, as expected. I noticed, though, that Disk Utility cannot report the SMART status on the new WD drive. DU simply says "Not Supported" under SMART Status.
Is Disk Utility telling me that it doesn't read SMART status from external drives? Or is it telling me that the new drive doesn't support SMART (which I would find highly unusual)? And, if it's Disk Utility that can't read the status, are there any third-party apps that can report the SMART status on an external drive?
Thanks,
JimC

Unfortunately I cannot speak to the NewerTech enclosure, but in principle it appears to be possible to have SMART information displayed even for external drives if the enclosure's bridge controller chip allows it.
My experience:
I've used two MacPower Pleiades FW800/400/USB/eSATA enclosures for several years and I've now supplemented them with two additional inXtron enclosures. They all work as expected daisy-chained to the iMac.
The interesting thing is that the inXtron enclosures came with a CD with some software on it ("Smart AP") which is not available for download, notably a Dashboard Widget for displaying actual and maximum temperatures, total hours of operation, start/stop cycles, drive model and serial number.
This widget is complete garbage, though – it is a nauseating nightmare of extreme over-design at the expense of even basic usability:
http://www.inxtron.com/information-center/smart-ap-for-external-hard-drives
To make matters even worse, it can only display the above information for the first external drive connected.
BUT: This Widget internally calls a command line utility which does the actual parameter retrieval, and that one can be called from the terminal as well.
So after installing the software from CD and effectively discarding the Widget, I checked out the command line utility in the Terminal and found that this utility actually reported data about ALL my enclosures, both the inXtron and the MacPower ones (there seems to be firmware compatibility across these):
(The '$' is supposed to be Terminal's bash prompt – type in only the rest of the respective line.)
$ /Applications/MacpowerAP/GetSMART 1
29 50 13 8
53 67 645 15829
52 53 90 7105
51 52 18 13
Each line reports the following for one connected enclosure:
[temp] [maxtemp] [cycles] [hours]
The drives are reported first USB, then FireWire drives, each in the order of first connection / mounting.
$ /Applications/MacpowerAP/GetSMART 2
WD-WCA**************
WDC WD30EZRX-00MMMB0
5TE09***************
ST31000333AS-00MMMB0
5TE09***************
ST31000333AS-00MMMB0
WD-WMA**************
WDC WD30EZRS-00J99B0
Each drive gets two lines reported, first the drive's serial number ("***" blocking out my exact ones), then the drive model.
$ /Applications/MacpowerAP/GetSMART 3
29 50 13 8
WD-WCA**************
WDC WD30EZRX-00MMMB0
53 67 645 15829
5TE09***************
ST31000333AS-00MMMB0
52 53 90 7105
5TE09***************
ST31000333AS-00MMMB0
51 52 18 13
WD-WMA**************
WDC WD30EZRS-00J99B0
This combines both of the above.
$ /Applications/MacpowerAP/GetSMART 5
disk4
disk1
disk2
disk3
This reports the mounted disk names (referring not to the volume names but to the internal Unix names as in /dev/[drive]); Numbering is in connection / mounting order, the actual sequence is as always USB drives, then FireWire drives.
$ /Applications/MacpowerAP/GetSMART 6
USB
1394
1394
1394
This reports the connection interface for each drive in the same sequence as all other commands.
$ /Applications/MacpowerAP/GetSMART 7
MPT934DS1.20.0104.00
MPT934DS1.20.0104.00
This might report the firmware revision or something like that.
These are the commands I know about, and they apply only to the "Smart AP" software supplied with current inXtron enclosures, but it may be possible that other brands use it as well.
I have not been able to identify information about the self-test (early(?) failure warning), but it might be contained as well in the data reported above.
As always, your mileage may vary and you should never do such experiments without FIRST making sure you've got backups of your data and that such backup is not connected during experimentation!
Maybe this can help some people getting the information they need; And maybe there are similar capabilities with other enclosures. At the very least it demonstrates that with the proper firmware in the enclosures themselves and some software on the Mac it IS possible to get at least some of the SMART information from the drive in an external FireWire- or USB-connected enclosure.
None of that is fed into the system's "official" SMART mechanism, though, so no luck using standard mechanisms or applications for it. It's strictly a command-line affair (deservedly disregarding the mishappen Widget).
Good luck!

How do I get my Mac to recognize external drive filled with 5 projects, created at Apple Store?

How do I get my Mac to recognize external drive filled with 5 projects, created at Apple Store? I created 6 hrs worth of projects on computer in apple store with my external. came home my computer did not recognize it at all. went back to apple, they said oh click the news reel bottom left that will do it, came back home and nope....not recognizing it, in fact it says no events exist on this disc. I want to get the 5 projects and put up on vimeo tonight. ugh.

Hi Tom,
I'm so impressed with how you help everyone solve their problems. I will do my best here, but my husband will be home soon and knows how this large external is formatted.
How late do you all work there? I'm on east coast. Is the screen shot you wanted? I opened up external and
this is what I see.
Drive is connected to usb in back of computer. N

When trying to transfer a folder from external drive to "users" folder, it says it cannot be modified because it is required by OS X. What does this mean?

When trying to transfer a folder from external drive to "users" folder, it says it cannot be modified because it is required by OS X. What does this mean? How can I transfer the folder?

It sounds like you're trying to replace a home folder. Replace the contents of the folder instead, or use Migration Assistant.
OS X: How to migrate data from another Mac using Mavericks

How do l play music from external drive using itune.

Does anyone know how to use itune to play music from external drive without upload sounds to the itune libray.

You don't. Use the QuickTime Player instead.
(61573)

Copying from external drives repeatedly fails

Hello!
I have repeatedly had the same problem with my computer and external drives. I have 2 hard drives (150 gig Western Digital in an external USB 2.0 enclosure, and a 160 gig Maxtor in an external Firewire and USB 2.0 enclosure) from which I often cannot copy. I've never had problems writing to the drives, but sometimes copying from them freezes.
I am a professional photographer and at any given time I'm working with far too many photos to fit on my laptop, yet I often need a particular project on my laptop so I can edit on the road. So I'm frequently moving projects to and from these drives.
This problem is not only with photos, however. When I recently reformatted my hard drive (too many old programs installed and it was faster to just start over from scratch to clean up the drive), I first made a backup onto each of these external drives. But when I went to copy my iTunes library back onto the laptop the copying would freeze. I'd relaunch Finder and start it again and it would freeze on the exact same file. I did all the disk utility first aid operations on my laptop drive and the external drives and it still happened.
If I connect the drive to my XP computer and transfer the files over my LAN then there's no problem. Makes me think the files are fine, as is the drive's integrity. Oh, and no problem copying these exact same files from one drive to the other, or from an external drive to the internal drive with the XP computer.
When this problem is happening it doesn't matter which drive I use or by which interface, it always freezes on the exact same files. But if I open that file from the external drive in the appropriate application it reads it just fine. It's only when I'm copying the file. And it doesn't matter if I copy 10 gigs at once or one file at a time, the same files freeze up. If this was just one file every 6 months I could probably deal with it, maybe even just delete it and move on (as I've done with MP3s, since I own all the CDs and can re-rip the song). But when in a set of 10 gigs even if I delete one photo it freezes up again another couple hundred megabytes later.
I'm baffled. I don't know what to do. The fact that it happens with multiple drives and multiple interfaces makes me think that it isn't a problem with the external enclosures or those drives. The only things in common are the exact files I'm transferring and the PowerBook.
I'm really frustrated because I've found a situation where my XP box performs better than my Mac, and I'm a little shaken up about it.
Any ideas?
- Jon
12 PowerBook G4 1.3GHz Mac OS X (10.3.9) 1.25 gigs, combo drive, all updates installed except Tiger.

Yes, it's from a camera.
Again, the file is not corrupt. It can be read by my Windows XP computer, opened in Photoshop, and all the data is present. And if I remove the file that isn't copying and start over it freezes on another one later. And then another. And another.
I was forced to edit this wedding on my Windows box (with an older version of Photoshop - much slower than using CS2 on my Mac) because I have been unable to copy them to my PowerBook. This is incredibly frustrating. I've run all the disk utilities on my Mac and on the external drive. Nothing has improved the situation.
This question has not been answered. Please help!

I am a month or so into my new FCPX, I want to copy my first test project to my toshiba external drive but it seems to be harder than I thought. I would welcome any help

I am a month or so into FCPX and a new imac and I seem to have trouble sending my first project to a toshiba external hard drive.
I am following larry Jordans tutorial but it seems to differ slightly from my own.
I simply want to copy the project over to my external drive so i can take it to work to show it.
Thanks in advance
China Dave

Tom
I notice it says the file is already saved do I want to overwrite but it keeps saying the same thing and I can't find the file on my external drive.
I managed to get it also copied to my desktop.
I might add at this point, I am not so smart on computers and am using the new iMac and FCPX as a way to really learn
The system thoroughly.
Kind regards,
Dave

Created a movie in IMOVIE and transferred it to dvd but cannot get it to play on my dvd player. i downloaded the free Burn program since i don't have idvd on my new mac the dvd comes up disk error or cannot read

created a movie in IMOVIE and transferred it to dvd but cannot get it to play on my dvd player. i downloaded the free Burn program since i don't have idvd on my new mac the dvd comes up disk error or cannot read. I am using a dvd-r dvd and my dvd player says that it uses this type of dvd. Any suggestions. I spoke to an Apple Support person who helped me burn the dvd but it still didn't work...help???

There's a difference between a data DVD, and a DVD-Video. I believe you made a data DVD, which can't be played in a video player. The Burn feature of the Finder can't author a DVD-V, just data discs.
I assume you made a Project, and put clips from your Event Library into the Project. But then, how did you output your Project, using the SHARE menu?
When I pull down iMovie '11s SHARE menu, "iDVD..." is one of the options. It's the job of iDVD to make the menu that appears when you insert a DVD into your player (that says the title, and chapters, and extras, etc.). You need software that will made a DVD-V disc. Lacking that, you might be able to go to Share/Export Movie... or Share/Export using QuickTime... to get your video into a format that software like Roxio's Toast could burn.

When syncing my ipod, how do I get it to look at external drives for music stored them? It just tells me it can't find something and gives me no option to tell it where it is located.

When syncing my ipod, how do I get it to look at external drives for music stored them? It just tells me it can't find something and gives me no option to tell it where it is located.

Hi SouthMountainSound,
It sounds like the tracks may be missing from your iTunes library. When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. If it cannot be located, this may cause the issue of not being copied to your iPod. For this issue, we will need to refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Cannot get projects to play from external drive

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