Cannot get PX1394E-3G50 to work - message Please Insert a Disk

Hello all,
I need help .... I've HDD PX1394E-3G50 500GB USB2.0 that I bought couple of months ago and it worked fine until last week.
Now when I plug it in it a drive letter is assigned, but when I want to access the disk, I get the message PLEASE INSERT A DISK.
DISK Management shows a removable disk with no media.
I've checked with 2 different PCs (XP & Vista), all show the same problem.
USB Device Manager identifies the REMOVABLE DRIVE as SUNPLUS SATA2 USB device with a stora size of 0.
How can I resolve this .... thanks in advance ....

Hi
Maybe the HDD crashed?
What do you think about this?
I assume the error message PLEASE INSERT A DISK appears because its not possible to get access to the 500GB HDD.
Is your warranty valid?
If yes, I would recommend contacting the dealer.
But just one question;
As far as I know to get an access to the external HDD a password input was needed.
You could try to disable the password;
Connect your HDD to the notebook
select the CD Drive (Password) with your Explorer
run the ONSPCLCK.exe
select "Options"
select "Disable Password Security"
enter your Current Password
unplug the HDD
connect the HDD
Maybe you could access the HDD after the password was disabled

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