Cannot get recovery media

Hi Guys,
I'm look for Recovery media to create recovery disc of my girlfriend. I checked and the hidden partition hasn't been erased. However pressing 0 or F12 on startup doesn't provide me with the restore option, which probably means that the boot program has been erased (new installation? I'm not sure). Recovery disc creator has been removed from the system as far as I can tell.
I've been trying to download recovery media from this site:
https://support.toshiba.com/repair
But when I enter Serial Number (89259938K) I get the following error:
Please verify you entered the correct serial number, and that your PC was sold in the eligible region.
Could you advise me on what should I do to get the recovery media?
My laptop make:
Toshiba Satellita l500-12
Bought in Poland/Europe
thanks,
Marcin

This site is for U.S. models only, Marcin, so they wouldn't have a record of your machine. You need to contact Toshiba-Poland. Good Luck!
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

Similar Messages

Cannot create recovery media on T61

Hi, two days ago I got my Lenovo Thinkpad T61 with Vista Business. I decided to downgrade to Win XP, so I found out, that I need to create a recovery media. I looked to Start > Programs > Thinkvantage, but there was no such option as create recovery media. So I was googling and I figured out that I didn't have installed Rescue and Recovery software. I downloaded (English) Rescue and Recovery 4.21 for Windows Vista from Lenovo webpage and installed it. Then I went again to Start > Programs > Thinkvantage and there was the option Create Recovery media. I clicked there, but there was only option to create Rescue media. Here is the screenshot :
http://img38.imageshack.us/img38/4570/97770442.jpg
Also I was trying to find if I have that hidden partition. In windows I found some 513MB partition, but there was 100% free space.
http://img27.imageshack.us/img27/4834/20885840.jpg
In linux I found only one partition, where is installed windows. Is there any way that I don't have this hidden partition, so I cannot create recovery media, or where is the problem? Thanks in advance.

If it is the official Lenovo downgrade discs, it is actually a XP pro recovery media, so you don't need the Vista OS to work. It will create its own recovery partition on your hdd. But once you done it, there is no way of going back to VIsta, unless you image the hdd using a third party software like Acronis TrueImage (need to be purchased) or Easeus Disk Copy (free).
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Where can I get recovery media for Equium A100-549

I need help please, I bought an A100-549 over the internet, it did'nt come with any recovery media.
It now has a serious virus and I need to restore it. Where can I get recovery media for my laptop?
Cheers
perfecto

Hi,
where did you buy it?? On Ebay? If yes then you must contact the person which sold you the machine. If you have no chance to get such recovery, then you will have to contact a
local ASP to obtain a recovery.
If you dont want to obtain a recovery, and you have a genuine Windows copy lying around, then install it, download the appropriate drivers for that machine from the toshiba website and install
them afterwards you installed windows.
Greets

Cannot Create Recovery Media in Windows 7 Pro for x120e

You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
HI all. First, I have read "Creating Recovery Media in Windows 7" at http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74040.
I get this message when attempting:
You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
What happened is that I blindly copied the recovery files to a USB and just copied to a folder on my desktop XP machine. So now my X120e is saying, sorry, you can't do that again. You already did it blockhead!
So how the heck do I undo this so I can create appropriate recovery media? System restore rollback? Registry key editing? Here are the files on my XP, I have no idea if I create Windows 7 pro recovery files from these.
Thanks all for any suggestions or known fixes,
chadnc
Root folder files & folders:
winRE.wim
usb.tag
Folder\factoryrecovery
Folder\Boot
Inside of Folder\factoryrecovery
sdrivebackup2.wim
cdrivebackup.swm
cdrivebackup2.swm
cdrivebackup3.swm
cdrivebackup4.swm
bcdinfo
RECOVERY
service_done
Inside of Folder\Boot
24 subfolders, starting with cs-CZ
BCD
boot.sdi
memtest
tag

Hi chadnc
Have a look at the first bit of the post by The_Solutor in this thread :Making a usb stick with the Lenovo recovery partition bootable maybe that will help.
Like many things Microsoft, the "you can only burn recovery media once" limitation just inconveniences the honest users, but doesn't slow down the bad guys. Oh well....
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Cannot get desktop media to cooperate

I have a Blackberry curve and I cannot get the Roxio Media Manager to display my pics and videos on my media card.
When I have it hooked up to the computer, it will list the device and has folders underneath it. Then it actually displays the media card as well, but no drop menu underneath the media card. Very frustrating. I am using OS 4.5 on my Blackberry. I have 4.3 Desktop manager. Do they need to be the same? Does the media card need to be formatted first? I cant remember if I ever formatted it, but I have pics and videos on there that I do not want to lose. These may seem like stupid questions, but Im a new user. Thanks for any help.

Hi and welcome to the forums!
I would make sure the options are set as listed below.
The go to options, media card, menu key, select forums.
Do a battery pull and then try it.
You can use a PC to transfer info between the PC and the media card.
Basically you will attach the USB to the BB and the PC. Don't use desktop
manager. Go to "My Computer" on the PC and the BB will show as a flash drive.
Then you can "drag and drop" files to the BB.
Use the following settings in the media card options of the Curve.
Media card support ON
Encryption mode NONE
Media transfer protocol ON (Storm and Bold only)
Mass storage support ON
Auto enable Mass storage support when connected ON
Thanks,
Bifocals
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
Message Edited by Bifocals on 02-04-2009 04:36 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Cannot get Windows Media Player off my computer

I downloaded Windows Media Player for something a while back and found that I did not need it, so I put it in the garbage. Trouble is, I cannot get it out of the garbage! I cannot empty my recycle bin without bypassing the WMP. So I tried taking it out of the trash, but it only copied it out of the trash, so I had to trash the copy as well and now have two copies of WMP in my garbage this will not get off my computer.
Recently have been having problems with my computer just shutting off, and now iPhoto doesn't work properly. Do not know if these things are related. Somebody please help?

Hold down the option key when emptying the trash.
iFelix

Cannot Create Recovery Media - USB

Hi, I have a Toshiba P875, Windows 8. Tried creating recovery media on a brand new Transcend 16GB USB 3.0 flash drive. I get the error code 'Format failed! (Error Code: 040E87-0A-000000000) What could be the issue? Couldn't find any answer on the forum. Disabled Anti-virus but still did not help. Any help will be appreciated. Thanks, Anand
Solved!
Go to Solution.

Here’s how I got my Toshiba to create recovery media on a USB drive that gave the following message:
'Format failed!
It appears that Recovery Media Creator recognizes some USB drives as having two partitions even though one only shows up under windows. I tried 2 different USB drives the first was a Team Group 16G USB 3.0 thumb drive and the second was a Kingston Datatraveler 16g 3.0 USB thumb drive. Recover Media Creator work flawlessly with the Kingston drive and gave me the error with the Team Group drive. I tried formatting the drive with windows which didn’t help. I downloaded HP USB Disk Storage Format Tool located on the cnet website and formatted the Team Group drive (run as administrator). After that it also worked flawlessly. So my advice to anyone who gets the “Format failed” message with Recovery Media Creator is either try using a different thumb drive or download HP’s format tool and let it format the USB drive.
http://download.cnet.com/HP-USB-Disk-Storage-Format-Tool/3000-2094_4-10974082.html

Cannot create recovery media on Pavilion Notebook

When I try to create my recovery media on new notebook on DVD-R's it cuts the first DVD (says it needs a total of 6) and at 100% of creation, it then gives me a "text block" "disc verify failed please use another disc and try again". Each time (total of 4) I scrap the DVD (it can't write over it) and try a new one. I'm getting nowhere fast.
I have made sure everything is closed (all programs that is) and even run it in "airplane mode" so it has no access to my network. Should I also temporarily turn off McAFee Livesafe?

I am using Memeorex DVD's. I've always had good luck with them with other things. I think I will pick up some SONY or VERBATIM and give them a try. I also saw the option for DVDdl? This is a new one to me. I'm actually thinking also of perhaps a couple high capacity 16GIG (I think it said a total of 32GIG?) flash drives. I only have a couple 4GIGs and 6GIGs laying around.
I will also try to disable McAfee while in "airplane mode".
It will be a day or two before I can try these again. I will let you know how it goes.
Thanks for your help.

I cannot get windows media player to open. Do I need to download something? I have Windows 7

I cannot get past first page when you are prompted to choose recommended or custom setting.
I'm trying to transfer downloaded music to media player so i transfer it to ipod. Is that the correct way
to go about that or should I have downloaded to media player to begin with?

This article by Microsoft explains how to use Windows Media Player 12 in Windows 7.
Lots of good information here; I hope it has the answers you are looking for.
http://windows.microsoft.com/en-US/windows7/help/windows-media-player-12
GeorgeFN
GeorgeFN
I work on behalf of HP.

WRT1900AC cannot get into media prioritization

Hi Guys,
i have my new WRT1900AC router fully configured. in the last 2 days from some odd reason i simply cannot get to the media prioritization section. Whenever i do the router just freezes on the "loading" section....when i go via the mobile app i see "an unexpected error occurred in the application"...
The only way to fix it is by rebooting the router, but then same thing i cannot get to the media priority section of the router....
i was able to grab maybe the error at some point:
http://linksys.com/jnap/qos/GetQoSSettings : {} -- Status: 200 OK Content-Type: application/json; charset=utf-8 Connection: close Content-Length: 276 Date: Sun, 27 Jul 2014 15:59:38 GMT Server: lighttpd/1.4.34
it says status 200 OK but thats the error itself... doesnt make sense...
Things i have tried:
Manually re-flashing the latest firmware.
reset the router to default (the it start working) but as soon as i restore my own config it breaks again...
i assume if i reset the router to defaults and then start again to configure it section by section from scrath it most likely will work.
but my own config is a lot a lot a lot of work and i am trying to avoid that......
any way to read an advanced log of the API call made to the router when i try to get to that section? or a way to troubleshoot this without start from scratch?
thank you.

MaSe_1981 wrote:
thank you,
i was afraid of that...
starting over from scratch is ALOT of work for me.....
Not sure if this is what happened to you but I ended up with a corrupt file because I didn't click on the pop-up while creating it. It never finished creating it.

I cannot create Recovery Media that is to be used for an OS reset

Hello,Recently I upgraded to Win 10, and decided to go back to 8.1 because I thought it was bogus - too slow, not so good looking. But in order to go back to Win 8.1, i needed to get rid of some things in order to free up space. Because there were no pictures, just program files and data, I started picking out Program Files folder to delete (I know, one of the stupidest things you could, but I was MAD). The folders that I deleted were folders from Steam, MS Office, and other folders that were added on by me, not my system. After I came back to Win 8.1, I was so happy to see my faster, better running OS. But not for long. The problems came on the next day. I couldn't open my XBOX Music App, which I was certain was something I must've done with my quest for freeing up space. I tried looking for installation files and .exe files for the Music app, but they all came from unreliable sources. So I uninstalled the Music app and attepmted to install it in the Store. I wasn't successful at that beacuse of an error that I believe was 0x80070057. So I decided to just go ahead and give my system a reset. Now here comes the real issue: When I try to reset, it says that I need a recovery media which i can acquire with installation media. But the problem is I DON'T have installation media. I went ahead and looked for a Windows 8.1 with Bing edition, and found the MS Media Creation tool. I started following a procedure with the appropriate info (such as Windows 8.1 Single Language edition, x64 architecture, and English Language) and it stayed there on 0%, with "Please Wait." And so I waited, waited, without any change. Now, I have REALLY high speed internet access, which is unlike the internet proivded in the States (eugh) and so it shouldn't be a problem on my side. I gave up on that, and decided to go ahead and create myself a recovery image using the HP Recovery Manager. I went ahead and clicked "Create recovery media for your system" and clicked Next on the little window that popped up. It started doing something, and shortly after that it came back with "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media." Great, back to something I DON'T have. So that is where I run out of solutions. I usually hate posting problems on forums (because I solve the problem myself), but this where I fail in my everlasting quest to be a lone wolf in the world of PC problems. Some ideas I came up with were to go back to Win 10, and try to reset my sys there, but I'm afraid that if I do that, I won't be able to go back to Windows 8.1. I really need some help, because it truly is interupting my workflow. Sincerely,QWEW

I had a Win10 upgrade fail on my HP laptop and, in the process, it corrupted the Recovery partition. I think there's a warning somewhere in the upgrade instructions mentioning that the upgrade will prevent you from using any Recovery option already on your PC -- but that's not much help now. You're probably going to have to contact HP support to order a set of Recover Media. That will be a DVD or a set of CDs, and when you use them, they will reformat your drive -- so do whatever you can to save off any data or valuable files before you use them. And, you will (most likely) have to PAY for the media. HP charges somewhere around $30 for the media, but your cost might vary.

HT4981 I cannot get overdrive media to recognize itunes for downloading library media. I tied I think, everything Overdrive says I need to download latest version of itunes done it 20 times, please help I have a nano 6th

I cannnot get overdrive media to recognize itunes for down loading library books or media. I tried "I think everything" Overdirive say I must download latest version of itunes. I have aremoved replaced downloaded 15 times tried older version. HP could not solve they said call you. Well I searched done the manual thing my computer recognize Overdrive but not you Please help.

You're not addressing Apple here. This is a user to user support forum.
Try helping yourself by doing a search or using the "More Like This" section to the right.

Cannot get recovery disk to work on CQ58

Model Compaq CQ58
Product number is C2M29UA#ABA
Purchased 11/22/2012
Windows 8 preinstalled.
Turned laptop on and it came up with "No operating system found on HDD.
I inserted my recovery disc's and chose to install operating system and drivers image.
It will complete the reformat...but while it starts to copy the files needed to reinstall the files it wil get to 16% and then gives the error message "Destination Drive not connected"
I ran the hard drive diagnostic, chose the complete test as opposed to the quick test and it passed with o problems detected.
Need help as this laptop is not even 3 months old

Sorry about that. I should have caught it.
Did you happen to have virus or malware activity as the reason you want to use the recovery disks?
Download this utility from HP and run it. You will need a blank recordable CD-R. It was meant for Windows 7,but it may work for Windows 8.
it is meant to:
Resolves an issue where Recovery Discs sent from HP do not work on a new hard drive or one that has been fully cleaned or "wiped".
Enables the creation of a bootable CD that can be used with a set of Recovery Discs sent from HP to install software on a new or "wiped" hard drive.
edited:
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Satellite C70-A-13D: Cannot create recovery media - error 02016e-3c-0000000

Hi
I am trying to create a recovery flash drive on my new laptop satellite c70-a-13d windows 8 operating system and keep getting the following message
differences were found between the following files z\recovery\install20.swm target path e:\\zzimages\zzimages\install20.swm (error code 02016e_3c_0000000
and the recovery drive creation will not complete any ideas what is wrong ive tried doing it a few times --the flash drive is a toshiba transmemory 16gb uhybs-o16gh
Any help would be appreciated,
i am loathe to buy discs just to have the same problem with them too!

Try please to create recovery DVD. Few empty discs are not expensive. If the same problem happen again I recommend you to contact nearest Toshiba service provider in your country and explain the situation. It is not your fault and maybe you will get new recovery disc for free.
Just dont delete anything on the HDD.

Recovery Media Required

Hi, I'm a computer Tech in Australia
I've got a Qosmio X875-Q7380 in my workshop that has had the drives wiped by a Window 8 recovery gone wrong!
I called Toshiba Australia to order a Recovery Media set and found out it was an American Model imported and sold via a 3rd party business.
(Mind you, If I'd read the label on te back better I would have know that from the start)
Is it possible to order a Recovery media set from America to fix this issue? Otherwise my customer has an expensive brick.
Thanks
Martin Shelton
Martin's Computer Service

Qosmio X875-Q7380
So far as I know, you'll need to have an acquaintance in the US order and reship it. That person can obtain it from Toshiba at Get Recovery Media here.
Upgrade to Windows 8.1 this way.
How to Update from Windows 8 to Windows 8.1
-Jerry

Cannot get recovery media

Similar Messages

Maybe you are looking for