Cannot get response from Ovi Store

Apologies if there is already a thread on this, couldn't find one after a quick search.
Currently Ovi store will not deliver texts to my mobile for applications. Has worked previously. Mobile was verified when account created, verified again 5 days ago, asked my to verify again today which I've done. Receiving the texts for that fine. Nokia support only suggest clearing my cache which I doubt is the problem as that shouldn't prevent me from receiving texts anyway.
Any suggestions? Anyone else had the same problem?

Hi lockie101,
Thanks for posting and welcome to the Nokia Support Discussions! 
Regarding your concern, are you getting any error message everytime you download an app? Also, check your Internet connection by browsing the web to see is it's up and working.
Try opening the phone's browser and go to store.ovi.mobi and see if it will ask you to download the Store app. If it's not working, try these steps:
1. Restart the phone. Don't forget to remove and replace the back cover and the battery before restarting. Once the phone is ready,  launch the Ovi Store app.
2. Restore Settings only. Go to Menu, then Settings, select Restore factory settings and choose Settings only. Type the security code (default is 12345).  Once the phone truns on, check if the Ovi Store is already working.
3. Restore All Settings. Go to Menu, then Settings, select Restore factory settings and choose All. Type the security code (default is 12345). Note that this will erase all files in the device and creating a backup is recommended. You can go to Menu, then Settings, and choose Sync and Backup. Select Create backup in Memory card. You may also use Nokia Suite. Connect the device to the PC using a compatible USB cable, open Nokia Suite, go to Tools, then Backup.
4. Update/Reinstall the phone software. Connect the device to the PC using a compatible USB cable, launch Nokia Suite then go to SW updates, and install all available updates. If the is no update available, select Reinstall software. 
You can get the Nokia Suite software from this link: http://www.nokia.com/nokiasuite
Hope these instructions help.
Cheers,
poochini21

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