Cannot get to Apple TV menu
WWhen I turn on Apple TV, my television blinks "no signal". I have checked my connections and I am connected to my wireless signal. I've unplugged Apple TV and plugged in again. Now the television screen goes "no signal" to Apple picture" to no signal, and keeps doing this. Yet I cannot get the Apple TV menu to show up. What do I try next?
Sounds like it's run into a firmware problem.
Restore via microUSB:
Restoring your Apple TV - Apple Support
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Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
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just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?
Castle15 wrote:
just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?
Cannot get the Apple.. what?
Model and actual device you are talking about?
Apple covers a pretty huge range.. If you mean extreme.. did you reset it to factory and start over.. that is always necessary when you change a network. You cannot pick up a router from one home and network and plonk it into another and have it work.. aint gonna happen.
You also need to power down any pure cable modem for 20min or so to get it to forget the old MAC address that captured the IP so the Apple ??? has a chance to work. -
have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?
Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3) -
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You need to contact Apple Customer support for your Apple ID being disabled.
Option: http://support.apple.com/kb/TS2446 -
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There are some other ways to find the serial number:
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Alternatively you could just give Apple a call, follow the link below to find the number in your country:
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I cannot get my apple mini ipad to connect to my internet service tried everything
i haven't a clue as to why my ipad mini by apple just stop working on the internet when my computer still works. just says safari cannot open page no wifi connection tried everything please help
You must not have tried "everything".
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
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http://www.theipadfan.com/workaround-ipad-wifi-issues/
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http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
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http://support.apple.com/kb/ts3304
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
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iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
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http://www.pcmag.com/article2/0,2817,2372811,00.asp
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How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I am trying to restore my apple tv through my laptop but i cannot the device to connect. Once a plug it in using a micro usb, the light begins to flash rapidly.
Any suggestions?make sure you're following the steps exactly (unplug all cables, connect micro USB, if using a 3rd gen reconnect power). Connect directly to computer. Try a different cable
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I cannot get my Apple ID to work on my touch?
I created an Apple ID for my son to use on his new Ipod touch but when I try to log in it gives me an error so I tried to log it in on my Ipad and I get the sam thing.
help please.You create a apple Id with credit card or without?
You must create apple id on Top Charts >Free>Download App click sign up and you are now signed up without credit.card? -
I have an issue with connecting to my Netgear router. I have tried a lot of different options on my router but the only way I can get it to connect is to disable my security password and I don't want to leave my network exposed without a password. I have tried resetting, updating my software and restarting the Apple TV. I just bought this last week and haven't gotten to use it yet.
then it throws and error message.
What is the error message?
<edit>
Also have yo had a look at Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections -
HT204400 I cannot get my Apple TV to show WiFi network settings.
I've had my Apple TV connected to internet using an Ethernet connection, and it had been working really good. However, it cannot connect to the internet anymore. I first thought it was a problem with my router, so I disconnected the Ethernet cable to try to connect wirelessly instead. However, even when there is not an Ethernet cable connected to my Apple TV, it reports as if it is, and does not show me the WiFi networks available (in fact, it still shows me the Ethernet connection I used to have).
I tried resetting the Apple TV, restarting it, unplugging it for up to 10 minutes and connecting it back, connecting it with the mini USB port to my computer and restoring it to factory default settings, but still it shows as if it was connected through the Ethernet port.
I then tried to connect it again through the Ethernet port to a router that I am sure is connected to the internet, but I go back to my original problem... which is that it says that it cannot connect to the internet.
Has anybody had this same problem?... if so, how can this be fixed?
Thank you.I have the same issue an I've tried all the same remedies as you to no avail. You would think that restoring the Apple TV to factory settings would fix it, but you'd be wrong. Wireless is not even an option because the device thinks it's still connected to the wireless.
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