Cannot get to itunes from my ipad
When I select Itunes from the desktop I cannot get the server to resopond. It goes through a long period of loading then I get this message " Cannot connect to the iTunes Store". My Mac and iPhone work fine.
De-sync all of your music in order to remove it from the device. Then, re-sync.
Similar Messages
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Hi! The Mail icon on my iPad is no longer responding! A message comes up saying - ' Cannot get mail...the mail server imap.gmail.com is not responding. Verify that you have entered the correct account info in Mail settings'. I have tried this and everything is correct! It is puzzling because I can still get my gmail through Google search! Can you help?? Thanks
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I Am not getting any sound at all from my ipad. I have checked the control panel and it says the sound is "on". Any other suggestions? It has worked just fine in the past.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
Cheers, Tom -
Cannot get into itunes from my computer
Itunes previously worked for me and now im getting the error message, Itunes has encountered a problem and needs to close we are sorry for the inconvenience. Then it asks if I want to send an error report or not. When I do it takes me to a troubleshooting page, the problem with that is, nothign on that page works for me. I cannot delete quicktime either. Any step-by-step suggestions? I want to get my new music on my ipod. HELP!!
top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538
Post back with any questions or your solution. -
what happened is that my internet connection was not good so i downloaded .ipsw file from a torrent but now i cannot get it to update my ipad because ios 5.0.1 is out i tried copying files to ipad updates in the itunes folder but it still asked me to download a 700mb software update
plz helpIf you downloaded the correct version for your iPad model (and the different models have different ipsw files), then you should be able to navigate to it in iTunes by pressing and holding the shift key on Windows (command key on Mac) when clicking the Check For Updates button.
Message was edited by: King_Penguin -
I purchased an ipad, then exchange for another ipad the following day. I also purchased one album from itunes, "Alton Ellis Sunday Comimng". I cannot get it on my new ipad need your help
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
I can't get my music from my Ipad onto my new laptop into the itunes library
I cannot get my music off the Ipad into the itunes libary on my new computer.
If I tick the box it says that I will loose all the music.
I did a test run on my I 5 and lost all the music.
Please helpStack69 wrote:
I cannot get my music off the Ipad into the itunes libary on my new computer.
1) From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
2) If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
I cannot get any sound on my iPad when using the remote app for home sharing, yet do have sound when I play iTunes that I have loaded on my iPad, please help?
You were on the right track. You got the connect to iTunes screen and you ended to use iTujes to restore your iPad. Try recovery mode again.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device. -
I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!
The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying. -
I cannot get onto iTunes to remove a credit card, so how do I do it from my iPod Touch?
I cannot get onto iTunes to remove a credit card, so how do I do it from my iPod Touch?
Go to Settings>Store>Apple ID>View Apple ID>Edit Payment information
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I cannot get my iTunes library/music from my old computer to my new one. The old computer is so messed up that I cannot even open a browser.I tried to copy to an external hard drive and the music was there until I went to upload to the new computer. I disconnected my old computer so I will have to reconnect it I am sure. thank you for any help. Last time I transferred I used a product I purchased. That was a long time ago.
First of all make sure that you've definitely backed up the movies to your external hard disc.
In iMovie click on any event you don't want, go to the file menu and select 'move event to trash'. Then do the same for any unwanted projects - 'move project to trash'. Quit out of iMovie and empty the trash.
Hope that helps! -
How do I get my photos and music back into new version iTunes from my iPad?
I have the new version of iTunes (11 0 2 26) for Windows which installed over my old copy. I see none of my music etc even after it claims to have synced and backed up. How do I get my photos and music back into iTunes from my iPad? It syncs OK with calendar and contacts from Outlook and I can force copying of apps and books but why does it not show music and photos in the iTunes library? help please.
DavidEmpty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2 -
I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Have a new windows 8 pc, how do I get the info from my iPad onto itunes on new pc
I bought a new Windows 8 laptop. I installed iTunes on the new laptop. I want to get the info from my iPad synced to the new laptop. I tried with no success. How do I get this done?
Follow the steps given here to get your iPad synced to your new laptop without data loss...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
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