Cannot get to passcode entry area to restore-can only make emergency call--

One minute phone was working fine the next it gave me a restore needed connect to itunes message and would only allow me to make emergency calls. When I connect the phone to the computer to itunes it tells me it cannot connect to the phone because it has a passcode, but I cannot get to the place where you enter the passcode. any suggestions? HELP!!!

If you know the passcode, enter it when prompted (if prompted).
If you do not know the passcode and/or are not prompted to enter it, your only option is to restore as new.

Similar Messages

  • Cannot get iphone 4 working...can only make emergency calls!

    i got the phone in the mail earlier today from my step mom, she had cancelled her contract with at&t and was 2 weeks past the return date so she gave me the phone. i got a new SIM card and went to go set up with a at&t representative. the lady tells me that i need to sync the phone up with the itunes in order to get it going so i can make calls. i downloaded the latest version of itunes and my pc is up to date with windows 7. i CANNOT connect to itunes store through itunes. i have full internet access and there is no firewall blocking itunes from working properly. i need to make calls, this phone is for business use and i have no phone hooked up now. my blackberry is disconnected and i cannot connect the iphone and apple support center is now closed.
    i noticed before, when i switched usb ports, that the device manager will not fully install all software for the device (phone). what can i possibly do? i need to make calls for business. again, i cannot get past the 'emergency calls only' screen, i have full internet access, no firewalls blocking itunes, no other phone in the house, apple is closed, and im screwed.
    is there a driver i need to download and install? i cant even call at&t to restore my blackberry because i have no phone now! the main screen on the iphone4 has the itunes logo and the power cord pointing to it. the device simply wont read on itunes and the only option i have with it on itunes is to eject. i know once i can 'restore' i'll be fine and able to sync up eventually, but why wont it read the device and why wont it connect to itunes, even with using my ID and password??
    someone please help me soon because im about to lose my mind!
    thanks in advance!

    under devices is the iphone and the only option is 'eject' i cannot restore or sync anything. the only sync option i have is to sync the computer's history.

  • TS3297 why I can't make a purchase on other itunes store I always get a message that "this account name can only make a purchase from the Qatari store" when I tried to change the store since the product is not available or only available in USA or Philipp

    why I can't make a purchase on other itunes store I always get a message that "this account name can only make a purchase from the Qatari store" when I tried to change the store since the product is not available or only available in USA or Philippines

    just call them...i bought my PB when it came out...but I had an issue recently and called them up and they helped me out....
    Sorry can't help you with any of the other problems...mine are working fine...

  • HT2729 i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer.  is this related to not having the proper itunes version vs ios?  I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...

    i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer.  is this related to not having the proper itunes version vs ios?  I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?

    Hi Dennis!
    I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/ht1535
    If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
    Some songs in iTunes won't copy to iPod
    http://support.apple.com/kb/TS1420
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

    I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

    I was wondering if you ever figured this out. I have the same issue. When I try to use the support communities, there are so many with the same problems and never seem to be any replys?? Not very helpful and I can not get Apple to return my emails.

  • How can I get photoshop and Illustrator CS5? I cannot see it anywhere. My computer(PC) can only use CS5

    How can I get photoshop and Illustrator CS5? I cannot see it anywhere. My computer(PC) can only use CS5

    If you do not own a license for CS5 there is not much you can do to get it thru Adobe.  They only sell current versions of their software (CS6 or Creative Cloud).  You would need to find a third party vendor and take your chances with them.
    If you do own a CS5 license you can download the software thru the following page and use your serial number to activate:
    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  • After updating my iphone 5s to IOS 8.0.2, I cant get internet on my 3g anymore. Can only get it when hooked to wifi. Tried restore, tried restart, fixed settings. Help?!?!?!?!?

    After updating my iphone 5s to IOS 8.0.2, I cant get internet on my 3g anymore. Can only get it when hooked to wifi. Tried restore, tried restart, fixed settings. Help?!?!?!?!?

    Hi diamondjill419,
    Here is an article that can help you troubleshoot this cellular data issue:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Photoshop 12 screen has gotten too long on OS X, cannot get to the bottom to reduce, how do I make it smaller?

    Photoshop 12 screen has gotten too long on OS X, cannot get to the bottom to reduce, how do I make it smaller?

    Stuck Windows in Photoshop Elements on a Mac | Barbara's Sort-of-Tech Blog

  • I've been trying to make an account with iTunes n everytime I get to the part of the credit card that's as far as I get because I dnt have one, how can I make an iTunes account without a credit card??

    I've been trying to make an account with iTunes n everytime I get to the part of the credit card that's as far as I get because I dnt have one, how can I make an iTunes account without a credit card??

    Where are you located?
    Just go and buy an iTunes gift card at any store in your country.
    Then follow all the steps you did, but when it asks you for the credit card number, there shoujld be a GIFT CARD option which will let you load your account witht eh funds form the gift card without providing a credit/debit card #.

  • Message# AA649 In area 01, you can only post manual dep. up to the amount

    hi friends
    when i do the transaction in ABAA ,it went error said that In area 01, you can only post manual dep. up to the amount  0
    i had select allowed all value in unplan depreciation ,and why the detail message said the The asset does not have any net book value; in this case, you should check the transaction as described above.
    Asset affected: 000025100073-0000
    Diagnosis
    This posting cannot be performed, since manual depreciation can only be posted in the amount of            0.00 in area 01.
    Procedure
    Check the transaction type entered, or change the posting amount.
    Caution:  If the amount concerned is 0, this could be the result of two situations:
    1. The asset does not have any net book value; in this case, you should check the transaction as described above.
    2. The asset has a depreciation key with automatic depreciation calculation. However, if you want to include depreciation in addition to the automatically calculated depreciation, it has to be unplanned depreciation.
    Otherwise, you should use a depreciation key that does not calculate automatic depreciation (SAP-supplied key: MANU).
    thanks

    Hi,
    1)  Transaction type 640 normally is a previous year transaction type. My suggestion is that you have no values from previous years.
    You use the transaction type 640.
    Please check if it works with transaction type 650.
    Check the setting from the transaction types:
    Table TABW (SE16)
    =================
    Trans. Type........Trans.Type grp.
    640.........................64
    650.........................65
    Table TABWG                                                                   
    ==============     
    Trans.Type grp. ...........Curr.-yr.acq. transaction                                                             
    64                                                                            
    65..................................................X      
    The difference between this 2 transaction types 640 and 650 is the sign TABWG-XZUGNE (Current-year acquisition transaction) in the transaction type group.                                                                               
    2. Please see the text passage from 13221 point 2:                                                                               
    2.  An incorrect depreciation key is used. Manual depreciation and        
        automatic calculation of the same depreciation type are mutually      
        exclusive.                                                            
        If another depreciation must be set in addition to the automatically  
        calculated depreciation, there has probably been an unplanned         
        depreciation.                                                         
        If the asset should have only manual depreciation, please use         
        another depreciation key, for example, 'MANU'.     ..."      
    regards Bernhard

  • The buttons for the audiofiles are big. Can I make them smaller?

    The buttons for the audiofiles are big. Can I make them smaller?
    Is it possible to scrawl, while an audio file is playing on another page?
    Thank you for your answers.

    I'm afraid the audio is an 'on page' function and will cease playing if you change pages. As to the size of the audio buttons, it is possible to make an image up to replace the standard audio button, but be advised that this just starts the audio, it cannot be used to pause it like the standard button can.
    The standard button is sized so that it is easy to hit with a finger - if you make it too small triggering the audio will become problematic.

  • On an iPhone 5, iOS 8.1.2 (12B440), how do i get rid of an "email waiting" tone whenever I make a call -- there's no email waiting

    on an iPhone 5, iOS 8.1.2 (12B440), how do i get rid of an "email waiting" tone whenever I make a call -- there's no email waiting

    This sounds like something specific to your cellular carrier or plan options -- some offer a voicemail to email option for example. If you are actually hearing the words "email waiting" when you place a call, I would contact the carrier.

  • Ipad 2 - get a gray screen on Safari and can't make selection even though connected to internet...

    ipad 2 - get a gray screen on Safari and can't make selection even though connected to internet...

    Try rebooting the ipad by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about 10-15 seconds to reboot.

  • "certain user policies are enabled that can only run during logon"

    I have created a GPP for mapping a drive. Is there any way to NOT prompt for a logoff on first logon?
    "certain user policies are enabled that can only run during logon"
    OK to logoff?. (Y/N)

    I have created a GPP for mapping a drive. Is there any way to NOT prompt for a logoff on first logon?
    "certain user policies are enabled that can only run during logon"
    OK to logoff?. (Y/N)

  • All of sudden my iphone 4s any picture I take outside I cannot forward via email or text and I can only see it, in the camera roll. When I try to open the picture full screen it is blank. Anyone have any ideas to fix it?

    all of sudden my iphone 4s any picture I take outside I cannot forward via email or text and I can only see it, in the camera roll. When I try to open the picture full screen it is blank. Anyone have any ideas to fix it?

    Close out of the camera app, double tap the home button and completely close out of the app.
    Then do a reset, no data loss.  Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
    Then check your camera roll again.

Maybe you are looking for

  • Registering iMac ALU Core 2 DUO 24"

    Hi I want to register my iMac on the Apple web site. The problem is that only Intel iMac Core Duo are listed. Should I use one of those items or 'Other iMac' ? Thanks Nicolas

  • [XSU] OracleXMLSave

    Hi! I have a problem with loading XML file with OracleXMLSave. I would to load an XML file 2 levels deep in an object-relational table in Oracle 9.2.0.1 the problem is generating the right schema DB for sustain the 2 level deep XML file. my file is l

  • Backing up iPhoto keywords

    Hi all I've spent a good amount of time assigning keywords to all of the photos in my iPhoto library. It's made life wonderful but I want to back up my time investment. What's the best way to back up iPhoto so that it will retain all of my keywords?

  • Xorg.bin use a lot of ram Catalyst

    Hello! After installing catalyst from Violo's repo i have noticed that Xorg.bin use a lot of ram(when i start the laptop it is 25mb but it keep rising till it get to 1.5gb in about 2h and I restart to free memory) This is on X-server 1.7 and now i do

  • ATP promises more than available

    Hi, my newest problem is the next one: stock saldo is 1000 for a comment there are 4 planned order requesting this component at the same day with the quantity 300 and moreover a production order some days later  requesting still 300. Availability che