Cannot get turbotax 2013 to load (my operating system is snow leopard, 64bit)
Cannot get turbotax 2013 to load (my operating system is snow leopard, 64bit) Disk at first sounds like it is loading, then kind of grinds around and comes to a stop. Installed apple software updates for itunes, just before trying to load turbotax, could that have any effect on my disc drive?
put in another cd/dvd and see if it makes the same noise. if so, your superdrive may be damaged.
Similar Messages
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I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas
You stated; " I have been successful with My Power Mac "
A Power Mac is incapable of being upgraded to Mavericks. It is a PPC Mac which can only run versions of OS X up to 10.5.8 and no higher. Any version of OS X higher that 10.5.8 requires an Intel processor to run.
Does the iMac meet the hardware requirements for Mavericks?
Allan -
How do I erase my hard drive? My initial operating system was Snow Leopard but I have upgraded to Mavericks OS. My Snow Leopard install disk ejects when I try and use it.
Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Reformat the drive using Disk Utility/Erase Mac OS Extended (Journaled), then click the Option button and select GUID. Then re-install the OS.
OS X Recovery
OS X Recovery (2)
When you reboot, use Setup Assistant to restore your data. -
My operating system is Snow Leopard, Version 10.6.8. I rearranged files in Adobe Bridge, how do I sinc my Finder?
10.5.8 is Leopard, not Snow Leopard. You need the Snow Leopard DVD;
You can get it only by phone now from Apple.
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
If you want Lion, rather than Mountain Lion, the same Sales team can give you a download code to use at the Mac AppStore.
To get the App Store, you need to update your new Snow Leopard from 10.6.3 (which is the version on the installer) to 10.6.8 with the combo update; http://support.apple.com/kb/DL1399
Be warned that the upgrades will render a lot of older software unusable, and will need new drivers for printers and scanners in all likelihood. -
My operating system is Snow Leopard 10.6.8. How do I upgrade to Maverick?
My operating system is Snow Leopard 10.6.8. How do I upgrade to Maverick?
Back up your data, open the Mac App Store, and try downloading it; this won't be allowed on an incompatible machine. It doesn't support PowerPC software such as Microsoft Office 2004.
(97718) -
I upgraded my operating system to Snow Leopard 10.6.8 and now my Lexmark X4875 will not print wirelessly and neither Apple, Lexmark or Belkin can work out why. Has anyone else experienced this and knows what to do? Thanks
You launched iPhoto and from its Preferences you selected Connecting camera opens.....
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I just update my Mac operating system from Snow Leopard to Yosemite and now have to upgrade my Epson Printer WF3540 so that it will be able to scan. Will Adobe be compatible with these softwares?
Hi spiritentrep,
What Adobe software are you referring to? Are you using Acrobat? You should have no problems running Acrobat XI on Yosemite, and as along as you have compatible scanner drivers for your Epson, you should be fine there as well.
Best,
Sara -
I had to erase my hard drive. I loaded Snow Leopard with the disk I got with my computer, but I purchased Mountain Lion several months ago and don't have support any longer. How do I get back to the Mountain Lion operating system, on line?
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
You must perform the last step - updating to 10.6.8. Until then you have no access to the App Store. When you can sign into the App Store using the same Apple ID with which your purchased Mountain Lion, click on the Purchases icon in the toolbar. Locate your Mountain Lion purchase line then click on the Install button on the right to re-download. -
IPhoto will not load up after system crash (Snow Leopard)
I had a major crash following Snow Leopard installation and have managed to save my photos but I am unable to get iPhoto working.
I click on iPhoto but an Error Message comes up with the following comments:_
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Anyone have any ideas how I can get iPhoto back working ?Neil,
Sure.
If you don't have Pacifist, download it from Version Tracker or Mac Update..
Once you have Pacifist, insert your Snow Leopard Disk and then open Pacifist.
Scroll down through the files in Pacifist which show all the files on the Snow Leopard DVD.
Follow the path you already showed.
Once you find the file, click on it to highlight it and then have Pacifist install that file for you.
You probably need to restart but not positive. Restart anyway.
Then try iPhoto.... -
There is a website which requires version 3.6 how can i get it? My operating system is Snow leopard
I am trying to fill out a documant and it says that for my version of the Mac OS, 10.6.8 snow leopard and need a 3.6 version of firefox
You can install the portable Firefox 3.6 version to access websites that do not work with Firefox 5+.
*http://www.freesmug.org/portableapps:firefox#toc1
*http://sourceforge.net/projects/osxportableapps/files/Portable%20Firefox%20OS%20X/
See also this article about how to install multiple versions on Mac OS X:
* http://www.businessinsider.com/how-to-run-firefox-4-and-3-simultaneously-in-mac-os-x-with-multiple-firefox-profiles-2011-3
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox -
Recently I upgraded from snow leopard to Mavericks . Since the upgrade my Adobe Creative Suite 4 will not launch any programs. I downloaded adobe license recovery it says " this program is no longer supported " .
At this point I am ready to go back to snow leopard if that will fix the problem. What do I do ?A long thread with some fixes for various problems including licenseing, it may help.
https://discussions.apple.com/message/24181438#24181438 -
How do I securely erase all the data from my hard drive (it has a bootcamp partion which I succesfully erased). I'm giving my Macbook Pro to my daughter but I want all the data securely gone before I give it to her. Disk Utilities does not allow me to start the erasing process.
You can not erase a drive you are using to boot and run the computer.
You have to boot the computer from a CD/DVD disc, thumb drive or external drive that contains the files need to start the computer and has the Disk Utility program on it.
Tha would be the original system Discs that came with your computer or a CD/DVD disc, external drive or thumb drive you specifically made to do this. -
I have problem with the Movie application 7.1.4 (585) when I try to open it a statement indicate that there are some "MIssing Quicktime components, re-intall from movie installer" . How can I fix thi problem. Please help.
Acrobat Support
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Hi. I have a MacBook Pro with OS10.6.8 and cannot get internet pages to load on my WiFi network at home. My iMac, iPhone and iPad all work on this network. It is connected to the net as dropbox registers a connection and so does skype. I can connect to the WiFi in work and on other networks when travelling. However, some other networks are now starting to fail. Can anyone suggets how I can fix it, as the MBP appears to be fine, its updated with all the latest versions of software and the WiFi network is also fine....just not with my MBP??
Hi. I have a MacBook Pro with OS10.6.8 and cannot get internet pages to load on my WiFi network at home. My iMac, iPhone and iPad all work on this network. It is connected to the net as dropbox registers a connection and so does skype. I can connect to the WiFi in work and on other networks when travelling. However, some other networks are now starting to fail. Can anyone suggets how I can fix it, as the MBP appears to be fine, its updated with all the latest versions of software and the WiFi network is also fine....just not with my MBP??
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