Cannot Get Updates from App Store Error -1012

Out of nowhere I suddenly got this error message "NSURLErrorDomain error -1012" on my iMac and MacBook Air this morning when checking for updates on Mac App store, last mavericks update was 22nd May, everything was fine a few days ago.
Anyone else had this, signing in and out of app store makes no difference or a restart. Help please.

Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Cookies
Click Go then move the com.apple.appstore.cookies and com.apple.appstore.plist files from the Cookies folder to the Trash.
Type or copy/paste: ~/Library/Preferences
Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.
Try the App Store.

Similar Messages

"Unknown error" when trying to get updates from App store...

Anyone else having trouble with the App store today? Trying to take in updates but get a "cannot be completed due to unknown error" huh? I've double/triple checked passwords etc, and they're free updates so I don't get it. Deleted apps and tried to re download, but no go..... Thoughts?
Thank you!

Hi there. I had the same issue just now. Tried twice and fortunately the apps started to update as per normal. Unfortunately, i'm not able to view my "featured" page. Hv raised the same question just now.

Cannot download Mavericks from App Store - error 1004, then error 13.

I have previously downloaded Mavericks 10.9.5, but now I cannot a second time. When I attempt to download, I get an error code 1004..hitting cancel gives me error 13. Yosemite will download, but I don't want it until the "bugs" are worked out - maybe version 10.10.2.
Have contacted technical support by phone and cannot talk to a real person, only the menu system..want a serial number for a Mac. Since my MacBook Pro is over 3 years old, says I must pay for a technical support session - $29 fee.
This is how to treat a loyal customer? Pay for support for an App Store failure to download a free upgrade?

This advise (in theory) should work. However, there are no "hidden items", but there is a "manage" link
Clicking on that link shows me nothing other than 2 previously downloaded, and since removed, free items (free apps I tried but later removed).
There is no "hidden" Mavericks download, or for that matter, previously downloaded Mountain Lion.
(Which I also cannot download from the "purchases" page.)
There is a button labeled "Reset" which links to "Reset all warnings for buying and downloading" which I have tried multiple times with no positive result.
No joy.

Can't get updates from app store

App Store says I have to updates that I need to install (Xcode and iMovie).
However it prompts me to login with my Apple ID. I tried the password I thought it was but it didn't work. After a few more attempts I clicked "Forgot?" That gives the error "Http/1.1 Service Unavailable"
I went to http://store.apple.com/us/account/home got the email and followed the directions there for resetting my password.
I then returned to the App Store and used my new password. Unfortunately it rejects my new password with the same error message as before: "STATUS_CODE_ERROR"
What do I need to do to get my update?
Thanks in advance.

http://thenextweb.com/apple/2015/03/11/the-apple-app-store-is-having-problems-an d-itunes-connect-is-down/
also follow here http://www.apple.com/support/systemstatus/

Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.

iMac seriously screwing up. HD corrupted. Erased. Installed Maverick (had SnowL before). iPhoto 11 and iMovie 9.0.4both missing after installing Maverick. Downloaded updates from Apple.com and was able to get pictures and movies back and updated to 9.4 for iPhoto and 9.0.4 for iMovie. Got message that both can be updated more. However when I tried, the App store sent message that with my new Apple ID it was bought by different user or the item was refunded or cancelled. True I had changed my password recently, but App store is not getting it.

I too was being denied updates to iPhoto and was intending to simply delete the apps as I mainly use Photoshop.
I noticed your communication.
I went into my account hit reset and then went to install and it worked, I now have iPhoto 9.5.1!
I probably still won't use it very much but it was maddening being denied the update.
Thank you for finding such a simple solution!

Cannot install updates from app store

imac 2012, 2.7GHz i5, 8GB, Yosemite 10.10.2
After updating to Yosemite 10.10.1 the app store stopped installing system apps such as 10.10.2, iTunes, Hp and Epson updates, iMovies etc. I solved the 10.10.2 update by downloading and directly installing but the app store still did not not allow updates for security updates, iTunes etc.
App store lists the updates available, I click update, it says installing for 2 seconds, then says installed and lists the installed app under 'updates installed in the last 30days'. A few seconds later the app returns under 'updates available' as needing updating.
After trying verify and fix disk and verify and fix permissions without success, I reinstalled Yosemite 10.10.2 by using CMD R and selecting reinstall OS X, however the problem is exactly the same - I cannot update OS X software apps.
Any ideas?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try to update. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Cannot download update from App Store

The APP store is teling me I have one item to download, I try to do this and I get a message tellng me it is disabling my password.I then get a message saying there is an error at the APP Store (100) and to try later. I can still log into Itunes with my password despite being told its been disabled. Can anyone help?

Do you have the WSJ app?
Spent much of the weekend trying to fix same problem. Apple support were polite but couldn't help. Then stumbled across a note against the latest WSJ update to say there had been a bug preventing downloads.
Deleted WSJ app, rebooted iPad, and problem solved
Hope this helps you or maybe others. A lot of people must be experiencing this problem - now I've figured it out, I've found chatter on Twitter etc.
Apple, perhaps you alert your Support staff.

My iPhone nor my iPad are able to get updates from App Store

So this all started this morning and neither my iPhone nor my iPad are able to go to the updates page in the App Store. I have searched on how to fix it and nothing has worked. I've done the steps that might have help for some users but none are working for me. I've turned my iPhone off completely, reset the phone everything to see if I can get to the updates page and nothing has worked.
So is there anyway to fix this?

This has solved itself.

Hi, i m not getting updates in app store from long time...

Hi, i m not getting updates in app store from long time...

Hey harjit lal,
Are you able to connect to the iTunes Store to update your apps? If you're unable to connect to the Store and that's what is holding it up, then I would run through the troubleshooting in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Another solution might be that your applications are automatically updating in the background after upgrading to iOS 7.
Turn off automatic downloads. Tap Apps in Automatic Downloads. Apps update automatically over Wi-Fi, unless you turn off the option.
from: http://help.apple.com/iphone/7/#/iph64c6c9f05
Welcome to Apple Support Communities!
Regards,
Delgadoh

Can't update from app store

Cannot download app updates from app store to iPad. If download selected, app on iPad is unusable while "waiting" for update.

What does the error message say?
 Cheers, Tom

Unable to update from apps store

After downloading Yosemite I can not update from apps store. This is the prompt I get:
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Now Apple doesn't recognize the serial number of my iMac.
Any help would be appreciated.

From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

I cannot get into my app store

I cannot get into my apps store .it justs comes up to blank

Try logging out of your account on your iPad by tapping on your id in Settings > Store and then log back in and see if the store's pages then show.
If they don't then try closing the App Store app via the iPad's taskbar and see if it works when you re-open the app : from the home screen (i.e. not with App Store 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it either then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

How do I remove a secondary apple id from my Mac? I am being prompted for a apple id password for a former user; I do not have the information. Prevents updates from App Store.

How do I remove a secondary Apple ID that is not in use from my MacBook pro? The ID does not belong to me and when I attempt to download updates from App Store with my Apple ID, I am prompted for the password of the secondary Apple ID.

Is this a second hand Mac? If so, you need to erase the Mac and install the version of OS X that shipped installed on the Mac from the factory. Then you set the Mac up as new with your Apple ID.
User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
https://discussions.apple.com/message/25468326

How do I remove twitter updates from app store?

How do I remove twitter updates from app store seeing as I don't have a twitter account?

Perhaps you could try this to resolve your issue: https://discussions.apple.com/message/21973765#21973765

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get "Your Apple ID has been disabled" when I try to get something from App Store on my iPad

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
Balbi

Contact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact

Cannot Get Updates from App Store Error -1012

Similar Messages

Maybe you are looking for