Cannot get upgraded App to move into App folder. Every time I open Firefox, the install program tries to run again.

I upgraded to FF 8.0 but have been unable to get the App to copy over to the App folder. It asks me if I want to overwrite the existing file of the same name. When I try, it tells me it cannot because certain items had to be skipped. It tells me to go to File<Get Info and make sure "Locked" is deselected and that the permissions are all set correctly. However, it does not tell me what these "Items" so I can check them. I have tried to eject the Firefox disk as well as move it to the trash but, no matter what I do, as soon as I open the browser again, the disk pops back up on my desktop and the Application copy window opens back up.

Make sure that Firefox gets installed properly.<br />
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.<br />
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
*https://support.mozilla.com/kb/Installing+Firefox+on+Mac
*http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

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I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

I get two tabs with my identical home page every time I open Firefox. How do I "unpin" one of them so that only one tab is populated when I open Firefox?

When I installed Firefox I inadvertently responded "yes" when asked if I wanted to "pin" my home page to the browser. l also designated that page (my Juno page) as my home page. So now whenever I open Firefox, two tabs appear with my identical home page. How do I fix it so that only one tab appears when I open Firefox?

Its not my home page, Like I said, I hae my home page also come up in a different tab (google) I also get the welcome to FF4 on a seperate tab. My home page is set to google. But I dont want the welcome screen to pop up

I cannot close a web page but it keeps appearing every time I open firefox 3.5./ Imac. There is no red close button on that page, no tabs, no option to refresh - only to press ok on some prize. Any suggestions?

I can't access the tab to give you more info about the URL.
I have cleared history, cookies and closed the computer but nothing works

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
*[1] http://kb.mozillazine.org/Session_Restore
*[2] http://kb.mozillazine.org/sessionstore.js
*[3] http://kb.mozillazine.org/Multiple_profile_files_created

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

Hello there Sweebs44,
It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph6c493cac
Then close all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone sign back into your account and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling

My itunes radio app crashes every time i click on the regional mexicano station , what is wrong?????,

my i tunes radio app crashes every time i click on the regional mexicano station, also, randomly while i am playing on my phone, the screen turns white the apple logo appears and 3-4 seconds later i an taken to the lock screen, what is wrong, is it the iphonr, or is it just a bug that can be fixed in later ios versions????

please install latest version of Roboform 7.6.2 and try
* www.roboform.com/support/news

Since upgrading to Firefox 5, I can no longer browse for attachments in AOL Webmail, and every time I open Firefox, it asks me if Mozilla can make changes to my hard drive. I've gone back to Internet Explorer.

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Maybe just corrupted Disk Utility preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.DiskUtility.plist
Click Go then move the com.apple.DiskUtility.plist file to the Trash.
Restart your Mac then try creating a .dmg file.

I updated Firefox. Now, I can't get rid of the blue box saying drag drag the icon to the applications folder. Plus another icon to 'eject' firefox opens. Every time I open firefox, they show up. Even Apple Help could not fix it.

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Mac OS X 3.4 GHz, Intel i7

Hi dgbakker-
When you open Firefox and go to the Firefox > About menu, does it say that Firefox is up to date? I've seen at least one other person with this issue, and any more detail would be helpful.

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Hi there I have updated to your lates version but every time I open up the browser and new windows I get this error message 'TypeError: Components.classes[cid] is undefined' although it does work but the message is very annoying

Question
Hi there I have updated to your lates version but every time I open up the browser and new windows I get this error message 'TypeError: Components.classes[cid] is undefined' although it does work but the message is very annoying

This issue can be caused by an extension that isn't working properly.
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* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I am getting this error message every time i open firefox: "catch all: json.parse: unexpected end of data"

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hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

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See these articles for some suggestions:
* https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
* https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
* http://kb.mozillazine.org/Preferences_not_saved

Cannot get upgraded App to move into App folder. Every time I open Firefox, the install program tries to run again.

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