Cannot hear music when playing movies or music videos

can anyone help?
everytime i transfer a video onto my ipod i cannot hear the music is there anyway of sorting this problem out. Also when i state a file to be a music video it does not transfer onto the ipod is this due to format of the file? I have tried to convert the file so it would go on the ipod but the problem is still the same it will not transfer.

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

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This is an Apple support site - not one for Windows based computers.
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Ipod is synced but not all music will play. The music shows on the Ipod but not highlighted and cannot click to play.

Provided the music plays in iTunes on the computer
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

No sound when playing movies

Need trouble shooting advice. When playing movies I'm getting no sound / playback freezes. Tried uninstall and downloaded newest version still no improvement. Music playlists work fine.

Hello nsidout,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Best of luck,
Mario

"Select music to play from the music library" error mess

This is an error that I am just after spotting today. When I navigate through my music collection and through the various options?on the Creative Vision M 30GB the message "Select music to play from the music library" appears for a few seconds on screen.
Can figure out what is causing the error, I am using just over 50% of the devices capacity. The problem suggests that the device is having problems keeping up with my selections. Is this a known bug, is there a software undate available for the device?Michael.Message Edited by Mike55 on 08-6-200709:09 AM

Thanks for the reply, but I just reset the setting and the massage didn't come up anymore.

Lost all my sound when playing movies and shows from internet

i seemed to have lost all sound when playing movies from internet. i still have "system" sounds and beeps?

The speaker is not that good but maybe yours is defective if you have the volume fully raised.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted and have a poor contact.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R" or "R".
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
Apple Retail Store - Genius Bar

I cannot hear any songs or movies from my laptop speakers - the headphone port works and a red light is showing? The output sound settings are showing as digital optical only? Any ideas :)

I cannot hear any songs or movies from my laptop speakers - the headphone port works and a red light is showing from the port? The output sound settings are showing as digital optical only? I used the headphones in the laptop for the first time yesterday and have had this problem ever since. Any ideas

The internal switch in the audio output port is stuck. Try inserting the earphone plug a few times. If no success, try jiggling a tooth pick inside in order to trip the switch.. If still no success, have the technicians at the Apple store genius bar do it for you.
Ciao.

Bad quality when play mov or mp4

I want to play mov or mp4 by quicktime. In my laptop it play well but in my another computer the quality for video is very bad!
Following is the features of that computer:
Windows XP Pro SP2
VIA C7 Processor 1500MHZ 512M RAM
Graphics card: VIA/S3G UniChrome Pro IGP
I upload the screen snapshot of this problem on my blog. Please look at the following url:
http://apolloxiao.blogspot.com/2009/11/bad-quality-when-play-mov-by-quicktime.ht ml
Thank you very much!

My first thought was a video card driver because that will produce the streaks across the screen but usually more extreme.
Then it could be hardware related, do you know the history of the computer, as to any recent changes?
I don't really have a solution and don't want to string you along. But I swap around hardware, and me, I'd pull the video card out and make sure it's seated properly in the AGP or PCI slot on the motherboard. If it's not a on-board video card.
You seem to be showing a dual monitor set-up? If so wouldn't the primary be on the right?

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anyone! my macbook air is running low when playing movies and I also noticed when opening certain websites, any suggestions on how clean the computer or fix the issue!
Thank you much

Hi ana1773gar,
I understand your MacBook Air is not performing as expected. The following article provides troubleshooting steps which can help with performance issues:
OS X Yosemite: If your Mac runs slowly
If you find your Mac is running slowly, there are a number of potential causes that you can check.
An app you’re using may require more memory than your computer has easily available. To see how much memory your computer has, choose Apple menu > About This Mac, then click Memory. See the help that came with the app to see its system requirements.
To find out how to increase your computer’s memory, choose Apple menu > About This Mac, click Memory, then click Memory Upgrade Instructions in the lower-left corner. documentation that came with the app to its system requirements.
To see what processor your computer has, choose Apple menu > About This Mac, then click Overview.
To see what graphics card your computer has, choose Apple menu > About This Mac, then click Displays. The name of the graphics card in your computer is displayed in the middle of the window.
Your computer’s startup disk may not have enough free disk space. To make disk space available, move files to another disk, then delete files you no longer need on the startup disk.
Quit any apps you’re not using.
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Use Activity Monitor to see if a particular app or activity is making a large demand on your Mac.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

I can hear the caller, but they cannot hear me when I use the speaker function on my iPhone4. Are there any fixes?

I can hear the caller, but they cannot hear me when I use the speaker function on my iPhone4. Are there any fixes?

Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

Callers cannot hear me when? I can hear them.

callers cannot hear me when using the phone. I can hear them and.

I have the exact same problem. Tried restoring to originals without last backup and the problem persists.

Callers cannot hear me when answering calls...

Hello, I just received my Blackberry curve 8330. All of a sudden my callers cannot hear me when I place or receive calls. Any suggestions?

Try checking your volume.

At times people cannot hear me when I call. Is there a setting I should check?

At times people cannot hear me when I call. Is there a setting I should check?

Having the same issue with iphone 4s, I can call another iphone, a landline another cell phone and I cannot hear the person and they cannot hear me unless I toggle the spearker button on the iphone... just got apple to exchange for a new 4s and there is no difference, I am still having the issue, on top of that, Apple store even, though the girl experienced the issue with me in the store, told me they could not verify the problem and then noted on my account it was an unverified problem exchange when they changed my phone. I have yet to book another appointment since the people at the apple store made me feel like I was lying. yet I see over the net a lot of other people are having the issue, and as I was walking out of the store I over heard another man explaining the same issue to another apple employee...............

Unable to hear sound when playing Music Sampler from website

Hi
I am unable to hear any sound when trying to listen to music samples on Amazon (for example) and also other websites. I have enabled Firewall to all the internet player, which does launch and start playing but there is no sound.
The volume is definately up on the speakers and I have tested Windows Media Player and it plays radio and other music on my pc perfectly well. So I am unsure as to why I cannot hear the music samples from websites now (I have done in the past).
An example of a link which has music sample is http://www.amazon.ca/Madeleine-Peyroux-Careless-Love/dp/B0002NRRAG
Please can you let me know your comments about this problem.
Thank you

Hi
Did you check if the Wave volume control in the Sound and audio devices was set to higher level???
This control is responsible for the sound volume of any music files.

Itunes freezes when playing movies or tv, music ok

I downloaded a movie and it wouldn't play at all. The opening starts, but then when you go to select play movie, it freezes. Then all of itunes freezes and I have to close it with the task manager. No no video - tv shows, clips, other movies will play. Always crashes and I have to close with task manager. I've uninstalled and reinstalled itunes, but still the same issue.
HELP!
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After experiencing this probelm for forever and a day with countless minutes of time wasted, I HAVE A SOLUTION! Albeit one I stumbled on by accident.
Before you rename a file, double click the movie to start playing it, then "X" (close) out of the window playing to stop it playing. Then rename the file and it will work instantly.
Don't ask me why this works, it just does....!

Cannot hear music when playing movies or music videos

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