Cannot hear or speak on my i-phone 4S

Help! Any ideas?

I suggest you contact your cellular provider. The ability to make and receive calls is a carrier function. Since you are able to do the number of things that you describe means that the phone is working and data is working. See what your provider has to say about your account.

Similar Messages

  • The message (headphones) is showing and I cannot hear anyone speaking to me on the phone

    When I push the volume button on the side of the phone a message comes up  ringer (headphones) eventhough I do not have any headphone attached.  I cannot get rid of this message.  When I get a call or phone someone I cannot hear them, they can hear me.   Please help, as I am unable to make phone calls on my phone.  If I turn on loudspeaker, then I can hear the person speaking, although not very well.

    http://support.apple.com/kb/TS3281

  • IPhone 5: Cannot hear or speak on phone calls

    Hello,
    I've encountered a problem with my iPhone 5 which seems to coincide with the download of IOS 7. When making or receiving calls I cannot hear the person on the other line and they cannot hear me, the line is totally silent but the call has connected. The microphone and speakers work with everything else from videos to Siri; I also tried using Facetime voicecall to replicate using the top speaker and that works totally fine and the person on the end of the line can hear me fine. Anyone have any ideas what it might be?
    Thanks

    Hi apbenton1987,
    Thanks for visiting Apple Support Communities.
    You may find the troubleshooting steps in this article helpful:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/ts1630
    Regards,
    Jeremy

  • I cannot hear callers unless using speakerphone. the phone is not on mute, the problem has started for no apparent reason and rebooting has not resolved the problem. Any ideas?

    My iphone 4 (Model MD128B/A) running iOS 7.1.2 has developed a problem when receiving calls, for no apparent reason. The caller can hear me, but unless I switch to speakerphone, I cannot hear them. The mute button still functions normally. I have rebooted the phone but this has not resolved the issue. Any ideas about how to resolve this problem? Thanks.

    Hello manleyjohn,
    Welcome to the Apple Support Communities!
    I understand that you are unable to hear callers though the receiver on your iPhone 4 unless you change the sound to the speaker. In this situation, I would recommend reading over the attached article and verifying that the troubleshooting steps have been completed. If the issue continues, it may be necessary to follow the link towards the bottom of the article and contact Apple Support. 
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
    Have a great day,
    Joe

  • I can't hear or speak on my regular phone line with the new iOS 8.1q

    sense my last iOS 8.1 update my iPhone 5 is not working, I can dial and receive calls thrue applications like, FaceTime viber tango etc. but the regular phone line does not work at all. I can't hear or speak anything because the person that I'm trying to talk doesn't hear anything either. Please let me know what can I do because is a software issue and I want to downgrade so I dont loose more money with my business.

    I suggest you contact your cellular provider. The ability to make and receive calls is a carrier function. Since you are able to do the number of things that you describe means that the phone is working and data is working. See what your provider has to say about your account.

  • I cannot turn the volume up high enough on my iPhone 5 to hear.  Also, when speaking to someone else, they cannot hear me unless I reposition the phone to speak directly into it.

    I was speaking to someone on another iPhone in a quiet office and we could not hear each other.  Is this being caused by the new ANR technology?  Is all the advertisement on TV intended to get in front of this problem?  It seems that Apple has focused on all of this gee wiz stuff, and they forgot what phones are supposed to do.  If I don't get a fix, I'm going back to android.

    Hi Friend,
    Be sure you did not turn no Restrictions before (Settings>>General>>Restrictions)
    Not to be a jerk, but did you make sure there is nothing covering the phone speaker? If you leave the protective cover over the phone speaker you won't be able to hear much at all.
    If the problem persists, rebooth your device (press and hold home and sleep button simultaneally Unitol turn off and appears the Apple Logo.
    Hope it helps

  • How do I switch from headphones back to regular volume if I use my headphones I have trouble with regular communication the phone rings but I cannot hear the speaker

    HOw do I switch from headphones back to regular volume.if I use my headphones I cannot get the volume to work for incoming calls the phone rings but I cannot communicate

    Do you have a screen protector on? At times of poorly made it will cause problems with the sensor for the screen lighting

  • Cannot hear on iphone 4

    Recently I cannot hear callers - speaker stopped working. Speaker phone works fine. I have run latest software updates. Any suggestions.
    Thanks

    I am experiencing the same problem, started about 10 days ago. To date, I have reset network settings, and have restored to default without success.
    The weird thing with my issue I've noticed, after I go through a half dozen attempts at calling and recalling the person back, eventually, the problem goes away and the caller can hear me without issue after that. But then that may just be the 50% of the time occurrence.
    So, I wonder if this is signal related, although it has occurred in 3 different locations in the US. Or if there is some restricted, or privacy policy that is related to AT&T regarding my account when calling. Kind of like being on a no fly list?
    However, I can't continue with this happening, everyone says I am give Steve Jobs a bad name, so its to the genius bar or whatever they call it these days, I am heading.

  • Cannot hear sound after turning off scheduled Do Not Disturb

    I am not positive this is the root cause of the problem.  I am using the Scheduled Do Not Disturb feature, allow calls if repeated, always (not just when locked). 
    I do not use the mute slide button on the phone itself because my Lifeproof case will not work the switch.
    Plus I am always forgetting to un-mute, so DND is a great feature.
    I cannot hear the "ring" when I am calling someone.  They answer my call and I cannot hear them speaking. 
    I turn the phone off and turn it back on and problem is resolved (shades of Android!!) 
    Thanks. 
    PS  I was hoping 1.8.1 would fix it.  It did not. 

    You are resetting the software by turning the phone off/on. There must be a software issue, and that is what the support document I supplied to you addresses. User troubleshooting steps are restart (which you have done), reset, restore from backup, restore as new. You continue down the line until the problem is cleared up. If these steps do not correct it, then you make an appointment at the Genius Bar at the nearest Apple store and have the hardware looked at for possible problems.

  • Just recently, I have encountered a problem with my iPhone. When someone calls, I can clearly hear the caller, but the caler canno hear me speak. Sometimes the problem goe off and works properly, b most of the times, I am facing this problem.

    Just recently, I have encountered a problem with my iPhone. When someone calls, I can clearly hear the caller, but the caller cannot hear me speak. Sometimes the problem is nt there and works properly, but most of the times, I am facing this problem. I have tried plugging in the earphone and speak, but its the same.... can anyone advse what may be the problem?

    iphone 4g have this problem
    first solution :change the flex micro
    second solution : ic audio must reballed
    also watch video
    http://www.youtube.com/watch?v=C-n1LJEK3PM
    http://www.youtube.com/watch?v=prSZ9yJnofY
    http://www.youtube.com/watch?v=tkEiR6OPhhc

  • Why my iphone cant hear voice call from an android phone using viber apps?

    Why my iphone4 cannot hear voice calls from an android phone using viber free call apps?

    I second the question posed by Rysz....if you have ANYTHING set up at all (a mail account, etc) it will communicate with it's server..whether polling for new mail, syncing notes, etc. 
    Also, the 4S is designed to be PC Free, so check your General settings tab to make sure it's not checking for Software Updates.  Also, are you backing up to iCloud?  This will automatically do things in the background.  Check the iCloud settings page.
    And to ensure no apps are running, double click your home button.  When the screen raises up it will show icons of any running apps.  Hold your finger on one of them, and they will start to dance with X's on the corners.  Tapping the X's closes the app.  Close them all, then hold your home button and power button at the same time.  Slide to power off, leave it off for a minute, then power back on.  This will ensure no apps are running in the background.

  • When i put my phone on speaker phone or try to do a video I cannot hear anything

    I have an iphone 4, when I put my phone on speaker, try to facetime, or do a video you cannot hear any sound. Is there any way to fix this?

    Hey kdudley1983,
    Thanks for using Apple Support Communities.
    Sounds like you are not getting sound from your speaker. Take a look into this article, it is a good resource for this issue.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Have a nice day,
    Mario

  • I cannot hear the caller's voice when I receive a call. I can only hear them when I turn on speaker phone. What can I do?

    Even if I have a good signal on my iphone 4 I cannot hear any sound when I answer a call. I can only hear the caller's voice when I press the speaker phone button. Please help as have fiddled with setttings to no avail and taken out SIM card and restarted. No joy. Thanks.

    I have the same problem.. I am seeing any solution in other forums.. But lot of people seem to have the same problem

  • HT1430 I cannot hear a phone call through the receiver, only thru the speaker or headset.  Any suggestions?

    I cannot hear a phone call through the receiver, only thru the speaker.  Any suggestions?

    I have te same issue. It started after upgrading to iOS 5 on my iPhone 4. I tried to restore, same problem after restore.

  • HT1430 cannot hear through phone except with speaker on- how do I fix this?

    cannot hear through phone except with speaker on- how do I fix this?  I am handling all calls now through speaker

    Go to settings/general/ accessibility/incoming calls and make sure it is set to default

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